From the moment we entered our local store to the delivery of our new mattress we could not fault Bensons for Beds. Excellent and knowledgeable store staff member who was both courteous and kind to... もっと見る
企業が回答しました
所在地
所在地を変更Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE Coventry, West Midlands, GB
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Great price great service Purchased a new bed frame during a sale at a really good price. The salesman was happy to show us various options in the store and check stock. Our order was delivered with... もっと見る
企業が回答しました
We had a fantastic experience when we visited last Saturday to buy a new mattress. Natalie helped us to find the right firmness and then took us to try lots of different mattresses. She explained the... もっと見る
When we first came to browse we wasn't attacked straight away and forced to rush with decisions. After long walk-around guy came to us, asked do we need any help, do we have some questions and if we n... もっと見る
企業情報
Bensons For Beds - Coventry206 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE, Coventry, West Midlands, 英国
- 2476667143
4.8
優良
345件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great process from start to finish
Great process from start to finish. Ordered in the same, blue light discount offered as well. Great delivery….nothing negative to say whatsoever
2026年1月19日
Bensons For Beds - Coventry206 からの回答
We're happy to hear that you had a great experience with our process from beginning to end, including the blue light discount and delivery. Thank you for your positive feedback!
Bensons For Beds - Coventry206 からの回答
We're so glad you found our team relaxed and friendly, without sales pressure. Thank you for your positive feedback; we appreciate it.
Excellent Bensons for Beds service
Delivery team where polite, on time with excellent communication.
Very quick and careful when installing product.
2026年1月14日
自発的なレビュー
Bensons For Beds - Coventry206 からの回答
We appreciate you sharing this great feedback! We're so glad the delivery team was punctual, communicative, and careful while installing your product.
Great customer service
2026年1月7日
Bensons For Beds - Coventry206 からの回答
Thank you for your 5 star review Chris! We’re thrilled to hear you received great customer service. Your feedback means a lot to us,
Megan at Customer Care
Ottoman bed
When we entered we were asked what we were looking for, it was then explained about discounts, finance etc. But then we were left to look which was great. Only when we asked for help they joined us. Brought the bed straight away down to the service given.
2026年1月1日
Bensons For Beds - Coventry206 からの回答
We're glad you enjoyed your experience and appreciated our approach to customer service. It's great to hear that our team was helpful when needed. Thank you for your positive feedback!
Stewart - Team Bensons
Bensons For Beds - Coventry206 からの回答
We're happy to hear that you had a great experience with our team. Thank you for your positive feedback! Michael @ Team Bensons
Bensons For Beds - Coventry206 からの回答
We’re delighted to hear the team provided such an organised and professional service. Thank you for your positive review – Lauryn at Customer Care 💜
Very good service.
2025年12月8日
Bensons For Beds - Coventry206 からの回答
We appreciate your feedback—it means a lot to us Mrs Wilson.
We’re so glad you had a great experience. Hope to see you again soon,
Megan at Customer Care
Good collection of bedroom furniture and knowledgable staff
Recently visited the Benson for Beds store and my experience was good. They have good collection and variety of bedroom furniture . The staff is friendly and knowledgeable. Intasar from sales team was really helpful, and explained every details of the choosen product. All in all a good experience and I’d definitely recommend it to anyone setting up their home.
2025年11月30日
Bensons For Beds - Coventry206 からの回答
Thank you for your wonderful feedback! We’re delighted Intasar made your experience smooth and informative. We’ll be sure to share your kind words with him,
Megan at Customer Care
Bensons For Beds - Coventry206 からの回答
We appreciate you taking the time to leave us a review! We are happy to hear our service and explanations met your needs.
– Thank you, Jess- Team Bensons
Impressed with the overall experience
We were looking for a new mattress, and it was a pleasure to meet someone who had excellent product knowledge and no obvious sales patter. Akram even showed us the various materials used in the manufacturing process of some and explained the differences in quality. We are very pleased that we went to Bensons. Looking forward to receiving our order. Thank you, Akram
2025年11月23日
Bensons For Beds - Coventry206 からの回答
We're glad you enjoyed your experience and found our team member's product knowledge helpful. We appreciate you choosing us for your new mattress. We look forward to you receiving your order. Thank you for your positive feedback,
Megan at Customer Care
Excellent customer service
Excellent customer service. I cannot thank Natalie enough for her time and patience in helping me select the right mattress. Everything was explained, advice shared and options given. No pressure.
Further follow up call with Akram continued this excellent service and I look forward to taking delivery of my new mattress soon.
2025年11月15日
自発的なレビュー
Bensons For Beds - Coventry206 からの回答
We’re so pleased to hear Natalie provided such patient and knowledgeable support in helping you choose the perfect mattress! It’s great to know Akram continued that excellent service with a follow-up call. We can’t wait for you to enjoy your new mattress soon!
Thank you for your positive review Nicola – Lauryn at Customer Care 💜
No pressure sales we were able to…
No pressure sales we were able to explore and find what we wanted without being interrupted
2025年11月18日
Bensons For Beds - Coventry206 からの回答
We're glad you enjoyed your experience and appreciated the no-pressure environment while finding what you wanted. Thank you for your positive feedback,
Megan at Customer Care
The member of staff that greeted us was…
The member of staff that greeted us was really helpful. He explained everything thoroughly and answered our questions. He wasn’t pushy but just genuinely wanted to help.
2025年10月25日
Bensons For Beds - Coventry206 からの回答
We appreciate you sharing your experience! We're happy to hear that our staff member was helpful, explained everything thoroughly, and answered all your questions without pressure.
Megan at Customer Care
Bensons For Beds - Coventry206 からの回答
We're glad you found our salesperson patient and knowledgeable. Thank you for your positive feedback; we appreciate it greatly.
Please feel free to recommend us to friends and family!
Megan at Customer Care
Good buying experience
The store was attractive and well organised. The sales staff were very helpful and informative and able to negotiate on overall prices
2025年10月15日
Bensons For Beds - Coventry206 からの回答
We appreciate you sharing your experience! We're happy to hear that you found our store attractive and well-organized, and that our sales team was helpful during your visit. Thank you for your review – Lauryn at Customer Care 💜
Excellent service
2025年10月11日
Bensons For Beds - Coventry206 からの回答
We're happy to hear that our team member was super helpful. We appreciate your positive feedback and your time. Thank you for your positive review! – Lauryn at Customer Care 💜
Bensons For Beds - Coventry206 からの回答
Love that! Great people + great quality = happy customers all around. Thanks for the fantastic review! Megan at Customer Care✨🛏️
GREAT FACE TO FACE CUSTOMER SERVICE:I popped into Bensons For Beds in…
I popped into Bensons For Beds in Coventry where the Sales Person named Intasar was very helpful indeed.
He knew my budget and the fact that I needed to factor in the price, assembly of the bed.
He wasn’t pushy at all, just very friendly and efficient & explained the process of delivery etc.
He said I could call him if I needed any help. Looking forward to my new bed!
2025年10月6日
Bensons For Beds - Coventry206 からの回答
We appreciate you sharing your positive experience at our Coventry location. We're happy to hear that our sales team member was helpful, understood your needs, and explained the delivery process clearly. We hope you enjoy your new bed!
Take care,
Megan at Customer Care
Intasar fabulous sales staff
Intasar in the Coventry store was fabulous, very helpful full of knowledge and useful information and therefore able to help us purchase the perfect bed and mattress.
We were quite overwhelmed by all the differences and returned three times with him able to answer all our questions with great patience resulting in our purchase.
2025年10月6日
自発的なレビュー
Bensons For Beds - Coventry206 からの回答
Thank you for your wonderful feedback! We’re thrilled to hear Intasar provided patient and knowledgeable support, helping you find the perfect bed and mattress—even over multiple visits. We’ll be sure to pass on your kind words!
Kind regards,
Megan
The Bensons for Beds Care Team
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