We enquired about a bed in February of this year, being aware that we would not be ready for delivery until possibly June. This was not a problem for John at the Crewe shop, he took us on a full tour... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Bed buying made easy. From entering the Crewe store to completing our purchase we were looked after by Jon. His knowledge of the products was second to none. He explained the different types of beds... もっと見る
企業が回答しました
We bought a discount sofa bed from the retail park shop in Crewe. The salesman Dave is wonderful. He offered us flexibility so that we paid first and got the item after our new house is ready. On the... もっと見る
When we entered the store after a few minutes We were approached by a member of staff to ask if we needed help but the lady didn’t pester us she left us to look around first. When we needed help she w... もっと見る
企業情報
Bensons For Beds - Crewe641 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, 英国
- 1270213967
4.9
優良
211件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The lady salesperson that dealt with us…
The lady salesperson that dealt with us was very knowledgeable and gave us time to choose what we wanted
2025年11月7日
Bensons For Beds - Crewe641 からの回答
We’re so pleased to hear our salesperson was knowledgeable and gave you the time you needed to make the right choice! That’s exactly the kind of experience we aim to provide for every customer.
Thank you for an amazing review Alan – Lauryn at Customer Care 💜
Polite, punctual and efficient.
The 2 guys Karl and Kelvin were punctual, polite and efficient at removing the old bed and fixing up the new bed. Couldn’t have asked for a better service.
2025年10月12日
Bensons For Beds - Crewe641 からの回答
We're happy to hear that the team provided such great service! It's wonderful that the bed removal and setup were punctual and efficient. Thank you for your positive feedback,
Megan at Customer Care
Comfortable easy to get on and off also…
Comfortable easy to get on and off also relaxing a lovely place to shop
2025年11月3日
Bensons For Beds - Crewe641 からの回答
We're happy to hear that you found our store comfortable and relaxing. We appreciate you taking the time to share your positive experience,
Megan at Customer Care!
Simply the Best !
Once again ! excellent pre delivery communication from Bensons for Beds ..
Polite delivery drivers etc ..
In store customer service simply the best !
2025年10月16日
Bensons For Beds - Crewe641 からの回答
We appreciate you sharing your positive experience! It's great to hear that you received excellent communication and polite service.
Thank you for your review – Lauryn at Customer Care 💜
My wife and I both detest pushy sales…
My wife and I both detest pushy sales persons. Jon was the exact opposite to that. When approached Jon was knowledgeable across the range of different mattress types and helped us choose a suitable one.
2025年10月14日
自発的なレビュー
Bensons For Beds - Crewe641 からの回答
We're happy to hear that you had such a positive experience. It's great to know that our team member's knowledge and approach helped you and your wife find the perfect mattress. Thank you for your feedback.
Tell a friend—we’d love to help them too!
Megan at Customer Care
Bensons For Beds - Crewe641 からの回答
We appreciate your positive feedback! We are so happy to hear our staff was helpful and provided excellent service. Thank you for your support,
Megan at Customer Care
Excellent service
Excellent service, friendly team of people and very helpful. Have what I went in for today, very happy.
2025年10月16日
Bensons For Beds - Crewe641 からの回答
Thanks so much! We're thrilled you had a smooth and happy experience—friendly service and finding exactly what you came for is what we love to hear. We are here when you need us next, Megan at Customer Care😊Megan at Customer Care🛏️
Bensons For Beds - Crewe641 からの回答
We're glad you had an easy, hassle-free experience. We appreciate your positive feedback and are happy to have helped you!
Take care,
Megan at Customer Care💜
Good and prompt help and advice
2025年9月29日
Bensons For Beds - Crewe641 からの回答
Thank you for your feedback! We’re glad to hear you received prompt and helpful advice.
Thank you,
Megan at Customer Care
Brilliant
Lovely member of staff, very helpful with our questions and assisted us in choosing a good mattress that would suit us not just pushing a sale.
2025年9月4日
Bensons For Beds - Crewe641 からの回答
We appreciate you sharing your positive experience! We're happy to hear that our staff was helpful in answering your questions and assisting you in choosing a mattress.
Take care,
Megan at Customer Care
Went in to the Crewe Store
Went in to the Crewe Store. Amanda was very helpful, very professional. Advised us what mattress was best one for us and our requirements. She was very patient when dealing with us. Great knowledge and customer service. Thank you for all your help.
2025年9月5日
Bensons For Beds - Crewe641 からの回答
We're happy to hear that you received helpful and professional service at our Crewe store. We appreciate that our team member was patient and advised you on the best mattress for your needs. Thank you for your positive feedback, Megan at Customer Care
Excellent service
Very friendly and helpful staff and were kept informed all the time,very tidy and worked hard to complete the order assembly on time.
2025年9月1日
自発的なレビュー
Bensons For Beds - Crewe641 からの回答
We're so happy to hear that our staff was friendly and helpful and that you were kept informed. We appreciate your kind words, Megan at Customer Care
Bed Purchase
Jon very helpful and knowledgeable, used the sleep system for the mattress and left us to make a decision without harrassing us! Our order was processed quickly and efficiently. Excellent service.
2025年8月20日
自発的なレビュー
Bensons For Beds - Crewe641 からの回答
Thank you for your kind words! We are thrilled to hear that Jon provided you with exceptional service and that your order was processed efficiently. We are committed to making your shopping experience stress-free and enjoyable. Thank you for choosing our business!
Jon was a brilliant salesman
Jon was a brilliant salesman with a good sense of humour. He had the perfect balance between leaving us alone to peruse & discuss options, and being available with information & ideas when we needed them.
2025年8月20日
Bensons For Beds - Crewe641 からの回答
We're happy to hear that you enjoyed your experience. It's great to know the salesperson struck the perfect balance for you with their assistance and humour. Thank you for your positive feedback, Megan at Customer Care
Good friendly service from Jon who…
Good friendly service from Jon who understood our needs.
2025年8月14日
Bensons For Beds - Crewe641 からの回答
We're happy to hear that you received good, friendly service and that your needs were understood. We appreciate your positive feedback, Megan at Customer Care
Customer service
The salesperson I spoke to was very helpful and understood my needs he seemed well versed on the types of mattresses. Following which I ordered a new mattress
2025年8月5日
Bensons For Beds - Crewe641 からの回答
Thank you for the kind words about our salesperson! We take pride in having knowledgeable and helpful staff who are ready to assist our customers in finding the perfect mattress for their needs. We hope you enjoy your new purchase! Megan at Customer Care🛏️🎉
Bensons For Beds - Crewe641 からの回答
Thank you for your kind words! We strive to provide top-notch customer service at all times. Your satisfaction is our top priority. We look forward to seeing you again in the future, Megan at Customer Care
Staff are very helpful didn't try to…
Staff are very helpful didn't try to sell us something more than what we were looking for
2025年6月29日
Bensons For Beds - Crewe641 からの回答
We are glad that our sales team was able to help you find exactly what you were looking for. We strive to provide each customer with advice tailored to their needs. Thank you for this wonderful review and we hope you enjoy your new purchase.
Tamara was very helpful and…
Tamara was very helpful and knowledgeable and made the process very easy
2025年6月27日
Bensons For Beds - Crewe641 からの回答
We are glad that Tamarah was able to offer expert guidance and support making the whole process easy and seamless. Thank you for taking the time to leave this positive review. We hope you have a wonderful day and enjoy your new purchase.
Great advice
The lady in store was very well informed on all the bedding and her advice was great help in choosing
2025年6月21日
Bensons For Beds - Crewe641 からの回答
Thank you so much for your wonderful review. We are delighted that our sales team was able to give you meaningful and helpful advice. We hope you enjoy your purchase.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。