John in the store is such a nice man - he’s polite, respectful and knowledgeable which is just what we needed with buying a new bed. We went to other bed stores locally and his manner was by far the b... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We enquired about a bed in February of this year, being aware that we would not be ready for delivery until possibly June. This was not a problem for John at the Crewe shop, he took us on a full tour... もっと見る
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Bed buying made easy. From entering the Crewe store to completing our purchase we were looked after by Jon. His knowledge of the products was second to none. He explained the different types of beds... もっと見る
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We bought a discount sofa bed from the retail park shop in Crewe. The salesman Dave is wonderful. He offered us flexibility so that we paid first and got the item after our new house is ready. On the... もっと見る
企業情報
Bensons For Beds - Crewe641 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, 英国
- 1270213967
4.9
優良
213件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing experience
2023年7月10日
Bensons For Beds - Crewe641 からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Bensons For Beds - Crewe641 からの回答
Thankyou so much for taking the time to leave us with this review - Team Bensons
EXCELLENT CUSTOMER SERVICE
2023年6月30日
Bensons For Beds - Crewe641 からの回答
Thankyou so much for taking to the time to leave us your lovely comments - Team Bensons
Bensons For Beds - Crewe641 からの回答
Hi Mitch, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Crewe store.
Team Bensons
The staff at the office was welcoming…
The staff at the office was welcoming and showed us how to select the type of bed we need.
2023年5月30日
Bensons For Beds - Crewe641 からの回答
Thank you for your 5* review! -Team Bensons
Good Service
Excellent - Freindly knowledgeable staff made feel like their only customer, very pleased our purchases.
2023年5月17日
Bensons For Beds - Crewe641 からの回答
This is wonderful to hear Paul! Thank you for your feedback. -Team Bensons
Excellent service
Excellent service. Helped with choices and what's available. Very helpful, polite and friendly.
Explained procedures for delivery.
Highly recommend.
2023年5月6日
Excellent customer service from Dave…
Excellent customer service from Dave who gave us loads of advice which we were looking for and good knowledge of all types of beds and mattresses and headboards.
We only went in for advice and ended up buying as we were so impressed with service
2023年4月23日
We went in knowing what we wanted
We went in knowing what we wanted, having looked on the website beforehand. We were shown the item, a bed settee, and how it worked. Staff friendly and efficient.
2023年4月21日
the staff were great helping us to…
the staff were great helping us to choose and then setting up the finance
2023年4月19日
The staff were very helpful
The staff were very helpful. I got to test different mattress firmness on a machine which helped inform my decision. The lady who served me was respectful of my budget whilst finding me a lovely mattress. Thank you!
Update as of 13.05.23: I unfortunately didn't suit the mattress that I purchased in store, so I called the customer service department to see what could be done. They told me that I had a 40 night sleep guarantee, so could exchange it for a low fee. I have been into store today and changed it for another mattress. Outstanding customer service at the Crewe brach! Thank you.
2023年4月16日
Great service
Great service. Excellent help in store to ensure we selected the right mattress and bed frame. The Easter sale was an added bonus!! Thank you.
2023年4月8日
Claire was friendly
Claire was friendly, listened to my requirements and provided excellent advice.
2023年4月2日
Very friendly staff offered advice with…
Very friendly staff offered advice with no pressure to purchase
2023年3月30日
Sales assistant at Crewe was a great…
Sales assistant at Crewe was a great help. Very friendly not at all pushy with trying to sell us a mattress.
2023年3月21日
Thanks Claire from Crewe wonderful shopping experience.
Staff were not at all pushy but were ready available when you required them. Extremely knowledgeable very genuine made you feel in control which made the shopping experience very pleasant indeed. We would highly recommend the Crewe store.
2023年2月21日
Bensons @ Crewe no:1
The staff were very friendly and polite. Dave, a part of the team, was very informative. I asked him a lot of questions about the furniture I wanted to buy. He was very patient and understanding of my budget and needs. I was purchasing a wardrobe for my son and because Dave was so welcoming and helpful I'm returning today to by myself a new wardrobe.
2023年2月15日
Good bed choice at reasonable prices
Friendly knowledgeable staff and plenty of choice of beds in different sizes and levels of firmness.
No pressure to buy.
2023年2月16日
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