Bensons For Beds - Cwmbran225 レビュー 

297
•
TrustScore 5段階評価の5

4.9

Unit 3c Cwmbran Retail Park, NP44 3JQ Cwmbran, Gwent, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

5 star rating: Going into the shop where I was greeted and asked what I was looking for, then showed around to try the mattress so I could choose which one I liked. A very knowledgeable sales assi... もっと見る

企業が回答しました

5つ星のうち5の評価

Very good service, we found our perfect bed and our sales advisor even delayed the delivery date so we could paint our bedroom, product was delivered on time with no damage and was simple to build, w... もっと見る

企業が回答しました

5つ星のうち5の評価

I dealt with Shane at the Cwmbran store, he was very helpful, patient and went through all options available in the range of bedroom furniture I chose. Following my order, I received all the necessar... もっと見る

企業が回答しました

5つ星のうち4の評価

Spoke to salesman who was extremely helpful and decided to go back I. January sales for better deal and was promised delivery on 9th February in time for Valentine’s Day so got rid of spare bed moved... もっと見る

企業が回答しました


企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

Bensons For Beds - Cwmbran225 について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit 3c Cwmbran Retail Park, NP44 3JQ, Cwmbran, Gwent, 英国

  • 1633485717

4.9

優良

TrustScore 5段階評価の5

297件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(297)

過去12か月のレビュー数: 26,732件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Pleasant knowledgeable staff

Pleasant knowledgeable staff. Good selection of beds .

2025年4月8日
Bensons For Beds - Cwmbran225 ロゴ

Bensons For Beds - Cwmbran225 からの回答

"Thank you for your kind review! We pride ourselves on our knowledgeable staff and wide selection of beds. We're glad you had a pleasant experience."

5つ星のうち5の評価

Extremely friendly

Extremely friendly, didn't badger me with questions. I was left to browse for a minute or two then asked if I wanted help or advice. Shane at the Cwmbrân store was extremely patient with me and answered every question I had. I will highly recommend Bensons for Beds Cwmbrân!!!

2025年4月2日
Bensons For Beds - Cwmbran225 ロゴ

Bensons For Beds - Cwmbran225 からの回答

Thank you for your kind words about our store and Shane! We strive to create a welcoming and helpful atmosphere for our customers. It's great to hear that you had a positive experience- Team Bensons

5つ星のうち1の評価

Day prior to delivery

Day prior to delivery, they have now cancelled the delivery, stating that item was out of stock? Yet when booked, via phone the stock was checked as well as delivery of stock was confirmed.

2025年3月6日
Bensons For Beds - Cwmbran225 ロゴ

Bensons For Beds - Cwmbran225 からの回答

We regret to hear about the cancellation of your delivery. We apologise that the item was out of stock despite confirmation. We'll review our procedures to prevent this issue from recurring. Thanks for your feedback, Megan at Customer Care

5つ星のうち5の評価

Excellent Service

We were welcomed to the store by Terry who was very knowledgeable and friendly. We were given all the time we needed to make a decision and Terry was on hand if we had a query. He also explained everything once we had made our purchase

2025年3月4日
自発的なレビュー
Bensons For Beds - Cwmbran225 ロゴ

Bensons For Beds - Cwmbran225 からの回答

We're happy to hear that you had such a positive experience in our store. We appreciate your kind words about the assistance you received, and we're glad that you felt supported throughout your visit with us. Thank you, Megan at Customer Care

5つ星のうち5の評価

Great customer service from Cwmbran…

Great customer service from Cwmbran team , and very good salesmen(them :)) I was adamant i did not want a TV bed on entering the store ! we left with a TV bed being delivered 2 weeks later !!!! honestly best decision ever . The guys were friendly and even when they made a mistake with upselling a mattress and costs they honoured the discount on the bed instead , cant fault it . Delivery drivers were fantastic too , then knocked my ring doorbell plug and broke it , the guy offered to pay for it then and there , i declined as i should have removed this before delivery of such a heavy bulky item . from start to finish brilliant customer service .

2025年2月1日
自発的なレビュー
Bensons For Beds - Cwmbran225 ロゴ

Bensons For Beds - Cwmbran225 からの回答

We're happy to hear that the Cwmbran team provided great customer service! It's great you are enjoying your TV bed. We appreciate your positive feedback regarding the team's handling of the mattress upselling and the delivery. We're glad the delivery drivers were fantastic and offered to resolve the doorbell issue. Take care, Megan at Customer Care

5つ星のうち4の評価

The range was extensive

The range was extensive, plenty of choice and the prices were very competitive.

2025年2月26日
Bensons For Beds - Cwmbran225 ロゴ

Bensons For Beds - Cwmbran225 からの回答

We're happy you found a wide selection at competitive prices. Thank you for your positive feedback; we appreciate your business very much, Megan at Customer Care

5つ星のうち5の評価

Excellent helpful salesman

The salesman was extremely helpful and went out of his way to compare prices, fabrics etc

2025年2月14日
Bensons For Beds - Cwmbran225 ロゴ

Bensons For Beds - Cwmbran225 からの回答

We're happy to hear that the salesperson was so helpful and thorough! Thank you for sharing your positive experience with us; we appreciate it. Take care, Megan at Customer Care

5つ星のうち5の評価

Could not fault it

Just bought a new house and needed to buy a bed. Myself and my partner were pretty set on purchasing one from an online store due to the price (was very cheap) but we said we would come up to Bensons in Cwmbran for a quick look before making any decisions. Walked in and was greeted by Shane - there were no pressure tactics or anything just a warm welcome and asked if we had any questions. We walked around and spent around 15 minutes on the first floor looking at the beds and mattresses - found one we liked but was unsure on the firmness of the mattress. Shane took us around all the same mattresses but of the different firmness until we got the one we wanted. Again, no pressure tactics just answered all my questions. We sat down went through all the costs and the current offers on - talked me through the bed guard package - which when it was put in perspective was actually a really good offer. Shane printed off a quote and gave me all the dimensions. I went away measured it all up and then drove back up and made the purchase. He arranged a delivery date that suited me and we both were very happy with the purchase and in the end it only cost a few hundred more than the one we saw online but this time we could be sure of the quality. 10/10 would go straight to Bensons for a bed next time as opposed to looking at these cheap online stores.

2025年2月1日
自発的なレビュー
Bensons For Beds - Cwmbran225 ロゴ

Bensons For Beds - Cwmbran225 からの回答

We're happy to hear that you had such a positive experience in our store. It's great to know that the service you received helped you find the perfect bed and mattress. We appreciate you choosing us and value your feedback, Megan at Customer Care

5つ星のうち5の評価

Very knowledgeable and helpful

Very knowledgeable and helpful. Terry was very patient and the purchase was non pressured and simple.

2025年1月21日
Bensons For Beds - Cwmbran225 ロゴ

Bensons For Beds - Cwmbran225 からの回答

We're happy to hear that you found our team member knowledgeable and helpful! We appreciate your feedback regarding the simple, non-pressured purchase experience.
Take care,
Megan at Customer Care

5つ星のうち5の評価

Beds

Very good in store service and a lovely gentleman help me with my purchase

2025年1月14日
Bensons For Beds - Cwmbran225 ロゴ

Bensons For Beds - Cwmbran225 からの回答

We appreciate your positive feedback! We're so glad to hear that you received very good service and assistance with your purchase.
Take care,
Megan at Customer Care

5つ星のうち5の評価

Shane at Benson for beds in Cwmbran was…

Shane at Benson for beds in Cwmbran was so helpful and fully explained everything, no pressured added and sorted us out quickly

2025年1月14日
Bensons For Beds - Cwmbran225 ロゴ

Bensons For Beds - Cwmbran225 からの回答

We're happy to hear that our team member was so helpful and provided a great, no-pressure experience. We appreciate you taking the time to share your positive feedback! Take care, Megan at Customer Care

5つ星のうち5の評価

Helpful service in store

Helpful service in store. Advice on different types of Mattresses. Sales were quick and efficient.

2025年1月7日
Bensons For Beds - Cwmbran225 ロゴ

Bensons For Beds - Cwmbran225 からの回答

We appreciate you sharing your positive experience! We're glad our team provided helpful advice and efficient service during your mattress purchase.
Take care,
Megan at Customer Care

5つ星のうち5の評価

Muntazir was Great

Muntazir was great. He was very informative and made the whole process extremely easy and straight forward.

2024年12月31日
Bensons For Beds - Cwmbran225 ロゴ

Bensons For Beds - Cwmbran225 からの回答

We're happy to hear that the process was easy and straightforward for you, and that our team member was very informative. Thank you for your positive feedback, Megan at Customer Care

5つ星のうち5の評価

We have only order a bed so far but the…

We have only order a bed so far but the experience in store in Cwmbran was excellent. Terry the sales advisor was amazing, very knowledgeable and able to guild us without be too push for the sales. His knowledge about the products filled us with confidence and we are looking forward to receiving our bed shortly.

2024年12月31日
5つ星のうち5の評価

Purchase of bed

Staff knowledge was excellent and took us through the range of products and mattress differences allowing us to try products in a non pushy way. Very pleased.

2024年12月7日
5つ星のうち5の評価

We were greeted as we arrived

We were greeted as we arrived,given the relevant information required and then left alone to look around at our leisure without needless interference.
When we had made our choice we were dealt with professionally and in a very friendly manner.
A good experience that we would recommend to family and friends.

2024年10月26日

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