I thought that the service I received in the store from Shanice was very professional, polite and empathetic to my situation. She was very knowledgeable on the products. A great experience. The del... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great service from started to finish,from showing their patience with getting the right choice of bed to fitting together.thankyou
Professional friendly service. Both in store at purchase. Experts. And following up delivery. Drivers / installers were lovely and assembled a double ottoman bed in an hour, took all the waste packagi... もっと見る
企業が回答しました
I purchased a bed with an igel mattress but unfortunately the mattress was way too firm & I was waking up in pain every morning plus there wasn’t enough give in it to allow for a metal plate in my sh... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Dartford420 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 8a Prospect Place, Westgate Road, DA1 1DY, Dartford, Kent, 英国
- 1322287129
4.9
優良
352件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Karen was lovely and extremely helpful
Karen was lovely and extremely helpful. She put us on the bed to see what sort of mattress would suit us and gave us some great advice when we couldn’t decide what one we wanted. She even kept our son entertained while we were testing the mattresses and discussing which one to get.
2025年11月9日
Bensons For Beds - Dartford420 からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review on the service you received. Thank you, Anthea - Team Bensons
Excellent sales assistant
Excellent sales assistant who spent time understanding our needs and recommending the right product for us.
2025年11月11日
自発的なレビュー
Bensons For Beds - Dartford420 からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Bensons For Beds - Dartford420 からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Bensons For Beds - Dartford420 からの回答
Thank you for your feedback! We’re delighted to hear you experienced great customer service—that’s exactly what we aim to deliver every time.
Thank you for an amazing review – Lauryn at Customer Care 💜
Bensons For Beds - Dartford420 からの回答
We’re pleased to hear your experience was smooth and that our team provided friendly, helpful service throughout the process. Thank you for an amazing review Paul. – Lauryn at Customer Care 💜
In store experience
Excellent customer service specially Leigh and Georgi--They both were excellent , made it easy for us to choose the right bed, very knowledgeable and friendly
2025年10月28日
Bensons For Beds - Dartford420 からの回答
We appreciate your kind words! We're happy to hear that you received excellent customer service and that our team helped you choose the right bed.
Take care and see you again soon,
Megan at Customer Care!
Good bed shopping experience
Found ideal bed easily - Shanice was knowledgeable and friendly, and listened to what we wanted. Delivery time around 2 weeks which is good for us.
2025年10月30日
Bensons For Beds - Dartford420 からの回答
We're so glad you found your ideal bed easily! It's great to know that our team member was knowledgeable and friendly, and that the delivery timeframe works for you,
Megan
Customer Care Team
Very helpful
2025年10月24日
Bensons For Beds - Dartford420 からの回答
Thanks a ton Mrs Hunt! We’re so glad we could help — that’s what we’re here for!
We hope to welcome you and your family back again soon,
Megan at Customer Care
Excellent
Excellent, very friendly staff specially Leigh and Georgi, they both explained to us in detail about various options
2025年10月25日
自発的なレビュー
Bensons For Beds - Dartford420 からの回答
We appreciate your positive feedback! We are so happy to hear that our friendly staff explained the various options to you in detail. Thank you for sharing,
Megan
Customer Care Team
Happy shopper
Staff, especially Shenise, were very helpful and informative. They provided valuable information helping to us to make the right choice of bed base and mattress.
2025年10月17日
Bensons For Beds - Dartford420 からの回答
We appreciate you sharing your positive experience! We're happy to hear that our staff was helpful and informative in assisting you to choose the right bed base and mattress.
Looking forward to seeing you again!
Megan at Customer Care
Bensons For Beds - Dartford420 からの回答
We're happy to hear that our service was helpful and punctual. Thank you for your positive feedback; we appreciate it. – Lauryn at Customer Care 💜
Great help from Georgi
Great help from Georgi, made it easier to choose correct mattress and pillows
2025年10月1日
Bensons For Beds - Dartford420 からの回答
We're happy to hear that our assistance made it easier to choose the correct mattress and pillows. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Bensons For Beds - Dartford420 からの回答
We're happy to hear that our advice was helpful and that you enjoyed your experience. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care.
Great customer service and delivery was…
Great customer service and delivery was on time very helpful.
2025年9月16日
自発的なレビュー
Bensons For Beds - Dartford420 からの回答
We're happy to hear that our customer service was helpful, and your delivery arrived on time. Thank you for your positive feedback.
Thank you,
Lauryn at Customer Care.
From start to the finish of my purchase…
From start to the finish of my purchase Bensons have excelled in the process. From the sales assistant in the store who showed me all the beds and bed frames available to the delivery guys that built my bed and took the old bed and mattress away very impressed with your company!
2025年8月30日
Bensons For Beds - Dartford420 からの回答
We're happy to hear that you were impressed with our service, from the sales assistance to the delivery and removal of your old bed. Thank you for your feedback.
Best Wishes,
Megan at Customer Care
Double bed frame and mattress
Sales girl Shanice was very helpful, polite and professional and knowledgeable about the product.
2025年9月8日
自発的なレビュー
Bensons For Beds - Dartford420 からの回答
We appreciate your positive feedback! We're happy to hear that the sales girl was very helpful, polite, professional, and knowledgeable about the product.
Best Wishes,
Megan at Customer Care
Bensons For Beds - Dartford420 からの回答
We appreciate you mentioning our friendly and helpful staff! We are so glad that you had a positive experience with our team.
Take care,
Megan at Customer Care
Bensons For Beds - Dartford420 からの回答
We appreciate you sharing your feedback. We're happy to hear that you found our team friendly, competent, and attentive to your needs.
Take care, Megan at Customer Care
Georgi was fantastic
Georgi was fantastic. Very helpful when I needed to arrange delivery and a collection but was confused by the details. And was very patient when I was trying to pick out a mattress.
2025年8月17日
Bensons For Beds - Dartford420 からの回答
Thank you so much for this positive review! We are glad to hear that Georgi was able to assist you with delivery and collection arrangements, and that they were patient while you selected a mattress. We appreciate your business and hope to see you again soon!
Excellent service
Excellent service, great product! Delivery guys Lee and Glenn were fantastic; professional and polite. Thanks
2025年8月15日
自発的なレビュー
Bensons For Beds - Dartford420 からの回答
We appreciate your positive feedback! We are so glad you are enjoying the product and that our delivery team provided excellent service for you.
Thank you, Megan at Customer Care
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