Assistant in shop was friendly but didn't seem to know the differences in all the beds. I tried a few of them and went for one at £1500. I fractured my neck 4 years ago and have been in pain sinc... もっと見る
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We visited the shop a few weeks ago and the sales assistant was very attentive, but also let us get on with trying different mattresses without hovering over us in what is already a slightly odd shop... もっと見る
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm... もっと見る
The staff in Dumfries were very helpful and didn't rush me into a decision. The service which you offer that sets up the new bed and removes the old one is very helpful.
企業が回答しました
企業情報
Bensons For Beds - Dumfries686 について
当該企業による記述
連絡先
Unit 7b Cuckoo Bridge Retail Park, DG2 9BF, Dumfries, Dumfriesshire, 英国
- 1387214381
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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The sales assistant introduced himself…
The sales assistant introduced himself asked what we were looking for and directed us to the beds we would probably like. He gave us time leaving us to discuss and try. He was polite at all times.

Bensons For Beds - Dumfries686 からの回答
Not great service
The bed we purchased didnt have the sale cost in store it was only when we looked online after we had been in, and the customer serviced we received wasn't what i would expect

Bensons For Beds - Dumfries686 からの回答
Very helpful staff and easy process
Staff very helpful and it was an easy process, job done!

Bensons For Beds - Dumfries686 からの回答
Very helpful sales assistant
Very helpful sales assistant. Took a lot of time to help my mother-in-law choose a new bed.

Bensons For Beds - Dumfries686 からの回答
They were very helpful and found what…
They were very helpful and found what we were looking for

Bensons For Beds - Dumfries686 からの回答
A comfortable experience
The staff were so helpful and knowledgeable about your product. It also helped that you allow the customer to trial the comfort of the beds before selection.

Bensons For Beds - Dumfries686 からの回答
charlie was excellent and really took…
charlie was excellent and really took into consideration what we needed in the mattress and gave us plenty of options to help us find the perfect one.

Bensons For Beds - Dumfries686 からの回答

Bensons For Beds - Dumfries686 からの回答

Bensons For Beds - Dumfries686 からの回答
The shop assistant was very helpful and…
The shop assistant was very helpful and put me at ease straight away

Bensons For Beds - Dumfries686 からの回答
The time spent helping me with…
The time spent helping me with information about different types of mattresses for me to make the right choice for myself.

Bensons For Beds - Dumfries686 からの回答
The staff were very helpful
The staff were very helpful, and I was very pleased to hear the bed would be delivered to the house and taken upstairs, and the packing would be taken away.

Bensons For Beds - Dumfries686 からの回答
Helpful staff
Charlie was really helpful in the Dumfries branch providing enough information and attention but giving space and not hassling us. Very good service and a good range of mattresses to test to see what was best.

Bensons For Beds - Dumfries686 からの回答
Excellent service
Excellent service. Delivery time exactly as expected. Very helpful delivery men. Staff in store extremely knowledgeable.
Charlie was very helpful and we managed…
Charlie was very helpful and we managed to arrange everything smoothly. The prices were very competitive too.
we went in 20th March 2023 to view…
we went in 20th March 2023 to view mattresses met with a lady Kristi who took us through gave us a quote , that evening got a email to say come in tomorrow and receive 20% off so went in with cash to be told it wasnt that amount already taken money off on the quote. i took the 20% off the bottom line didnt even look at quote. Charlie got quite rude and tried to say initially there wasnt any discount but I had it in an email. So not happy at all with the lack of service and help after their cockup!!!!!!!!
Excellent choice of beds and…
Excellent choice of beds and mattresses.
First class assistance, advice and help.
Nothing too much trouble.
Both Charlie and Nikki are to be congratulated.
Well done.
Would recommend
Very helpful staff in the Dumfries branch. The information was clear and the delivery went smoothly. The staff were helpful to the older people receiving the bed. Would recommend.
Staff in the shop were very…
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm very mind full when bringing in the mattress of furniture and photos on the walls when moving it to the bedroom. Many thanks
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