Iain in Dundee store was excellent, there was not pushiness to go for the expensive beds and he tailored the sale so it was best for us. He offered everything with it and was no pressure about not hav... もっと見る
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On 15th October we visited the store at Kingsway West Retail Park in Dundee to enquire about adjustable beds. Angus greeted us and gave us a lots of information - he obviously knows the product well.... もっと見る
企業が回答しました
Great service. Kept in touch by SMS to let me know what was happening. Bed delivered within the time given and assembled in next to no time. Highly recommended.
企業が回答しました
Staff were very knowledgeable and helpful without being pushy. Kiera helped me in dundee store decide between two mattresses. Delivery was exactly as she said and just over a week with my new bed. So... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Dundee658 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX, Dundee, Angus, 英国
- 1382817578
4.9
優良
400件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly and approachable
Angus was very friendly and informative. Was not pushy at all. Lovely after sales care so far also.
2025年6月27日
Bensons For Beds - Dundee658 からの回答
Hi Claire Nicol. Thank you for leaving such lovely feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Bensons For Beds - Dundee658 からの回答
We appreciate your positive feedback! We're glad our helpful and friendly staff provided a clean shopping environment for you. Take care, Megan at Customer Care
Angus from Dundee branch got us exactly…
Angus from Dundee branch got us exactly what we were looking for. Great service.
2025年6月26日
Bensons For Beds - Dundee658 からの回答
We're happy to hear that you received great service and that we could meet your needs. Thank you for sharing your positive experience with us! Take care, Megan at Customer Care
Very helpful staff.
Morgan in the Dundee store was very patient and helpful during our multiple visits to the store to make up our minds.
2025年6月20日
Bensons For Beds - Dundee658 からの回答
We are happy to hear that you found our team member in the Dundee store to be patient and helpful during your visits. Thank you for your positive feedback, Megan at Customer Care.
Mattress experience
Robert served us when we were looking for a new mattress in the Dundee branch and he was very helpful and his knowledge of the beds was good as was his advise, which made our experience better
2025年6月22日
Bensons For Beds - Dundee658 からの回答
We're glad you enjoyed your experience in our Dundee branch. It's great to hear that our advice and knowledge were helpful in finding your new mattress. Thank you for your positive feedback, Megan at Customer Care.
Good looking store friendly staff.
2025年6月21日
自発的なレビュー
Bensons For Beds - Dundee658 からの回答
We're happy you enjoyed our store's atmosphere and our staff's friendliness. We appreciate your positive feedback very much! Take care, Megan at Customer Care
Brilliant guys.
2025年6月11日
自発的なレビュー
Bensons For Beds - Dundee658 からの回答
Thank you for sharing this amazing review for us Linda. We hoper you love your order as much as we do! Take care, Megan at Customer Care
Ian was a great help
Ian was a great help, gave us a load of useful information and not at all pushy. Would recommend people to go there.
2025年6月9日
Bensons For Beds - Dundee658 からの回答
We're happy to hear that you found our team member helpful and informative! We appreciate your recommendation and are glad you enjoyed your experience with us. Sleep well, Megan at Customer Care
Benson for Beds Dundee
We bought our bed in Dundee with Ian, he was super helpful and insightful! He helped us find the right mattress that was comfortable but still within our price range! He let us try many mattresses many times to decide and knew a lot about the products! He gave us an amazing deal on both the mattress and bed frame but also on pillows and a duvet! Would highly recommend
2025年6月1日
自発的なレビュー
Bensons For Beds - Dundee658 からの回答
We appreciate your positive feedback Amy! We're happy to hear that our team was so helpful in finding the perfect bed and mattress for you. It's great to know that you were able to find exactly what you needed within your budget. Thanks for recommending us, Megan at Customer Care
Ian provided an excellent service in…
Ian provided an excellent service in providing good advice on selection of mattresses, tyring out a few and concluding on a product that should be the right one. Very helpful in terms of looking at the offers available and also selecting pillows after looking and trying out a few. Ian took the time to ensure that our purchasing experience was spot on.
2025年5月26日
Bensons For Beds - Dundee658 からの回答
We're happy to hear that you received excellent service and advice in selecting your mattress and pillows. It's great to know that the purchasing experience met your expectations. Thank you for your positive feedback. Take care, Megan at Customer Care
Great staff member was very helpful and…
Great staff member was very helpful and nice to deal .
2025年6月2日
Bensons For Beds - Dundee658 からの回答
We appreciate you taking the time to share your experience with us! We are so glad to hear that our staff was helpful and nice to you. Take care, Megan at Customer Care
Very knowledgeable member of staff
Very knowledgeable member of staff. Able to answer all our questions regarding our purchase
2025年5月29日
Bensons For Beds - Dundee658 からの回答
We appreciate you taking the time to leave us a review! We're happy to hear our staff was knowledgeable and able to answer all your questions. Thank you, Megan at Customer Care
Extremely knowledgeable and very…
Extremely knowledgeable and very helpful. Couldn't do enough to help us get the beds we needed. Would definitely recommend a visit.
2025年5月29日
Bensons For Beds - Dundee658 からの回答
We're happy to hear that our team's knowledge and helpfulness made it easy to find the perfect beds. We appreciate your recommendation and are grateful for your visit, Megan at Customer care
Dundee - first class customer service
From start to finish, Iain in your Dundee branch was so helpful and patient with our son. At no point was he pushy and he was a pleasure to deal with. After over a year of searching, our son found a bed he liked and Iain answered every single question our son asked and then was given very helpful guidance on choosing a mattress without rushing him.
Thanks Iain for your first class service. Friendly, knowledgeable and professional. Thank you.
2025年5月25日
自発的なレビュー
Bensons For Beds - Dundee658 からの回答
We're happy to hear that your son had such a positive experience in our Dundee branch. We appreciate you highlighting the patience and helpful guidance provided during the bed and mattress selection. Thank you for your kind words; we value your feedback. Take care, Megan at Customer care
Really impressed with the whole…
Really impressed with the whole experience.
Ian’s took us through lots of mattress options but also gave us the space to choose what suited us best. Felt he was very informed and helpful but not at all pushy.
Have already recommended to friends.
2025年5月25日
自発的なレビュー
Bensons For Beds - Dundee658 からの回答
We're delighted you're impressed with your experience. It's great to hear that our team member provided helpful guidance without pressure, ensuring you found the perfect mattress. We appreciate your recommendation, Megan at Customer care
Excellent service Dundee store
Ian our salesman was excellent, gave us all info we needed but was not pushy, let us know about the 25% off offer and guided us through our purchase
2025年5月24日
自発的なレビュー
Bensons For Beds - Dundee658 からの回答
We're happy to hear that you found our sales process helpful and informative. We appreciate you mentioning the great service you received during your purchase. Thanks for your feedback. Take care, Megan at Customer care
Salesman was very helpful and…
Salesman was very helpful and understanding As I have mobility issues he was very patient and understood my needs ,very helpful with what mattress would suit my needs . Would definitely recommend
2025年5月23日
Bensons For Beds - Dundee658 からの回答
We're happy to hear that the salesperson was helpful and patient, especially considering your mobility issues. We appreciate your recommendation and are glad the mattress suits your needs. Thank you, Megan at Customer Care
Bensons For Beds - Dundee658 からの回答
Thank you for your kind words and for trusting us with your business! We strive to provide the best information and customer service possible. It was a pleasure assisting you!
The lady was so helpful give us loads…
The lady was so helpful give us loads of advice and give us time to decide
2025年5月11日
Bensons For Beds - Dundee658 からの回答
Thank you for the kind words! Our goal is always to provide exceptional service and helpful advice to our customers. We're glad you appreciated our approach and we hope to see you again soon.
Bensons For Beds - Dundee658 からの回答
Thank you for your kind words! Iain at Benson Dundee takes great pride in providing top-notch service to all of our customers. We are so glad to hear that you had a great experience! #customersatisfaction #BensonDundee
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