I was greeted warmly and professionally by one of the store workers who put my mind at ease very quickly. He helped me choose a suitable mattress within my price range, explaining all the pros and con... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I was greeted warmly and professionally by one of the store workers who put my mind at ease very quickly. He helped me choose a suitable mattress within my price range, explaining all the pros and con... もっと見る
企業が回答しました
Helped by Stephen in store when we purchased a bed. He guided us through the process including the sleeppro assessment process to help us identify the best type of mattress. Stephen showed us several... もっと見る
企業が回答しました
I found a bed elsewhere so l phoned to cancel and the gentleman who l met on the shop contacted me, to see if l was going ahead with the purchase. I was surprised when l was asked to return the bed c... もっと見る
企業が回答しました
I’ve already done this twice. Generally I was pleased with contacts with Bensons- some glitches eg head board and base didn’t match. Also problem with non delivery of mattress protectors Andy reques... もっと見る
当該企業による記述
Unit 4b Straiton Retail Park, EH20 9PW, Straiton, Edinburgh, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really pleased, I bought 2 beds which are fantastic. After I bought them I realised a week later they’d went down £50 in price, I asked if they would refund the difference and they did quickly and easily. It was also super easy to change delivery dates. Great item & customer service.
Bought bed was given a delivery date.
Which I needed for guests arriving so OK.
All week got text about that date followed by phone call which I confirmed still OK for delivery. Then 2 hours later receive a text to say apologies bed will be delivered later in month. I could have went to somewhere like ikea and took bed home that day. However bensons assured me in stock and delivery was scheduled. Benson don't take money on empty promises. As I have since discovered the bed was not even in warehouse. So my guests had to sleep on floor. Now I need to spend another day shopping for bed elsewhere.
Friendly welcoming staff helped us through the whole process clearly and adequately from start to finish.
Purchased 3 beds now.
No hard sales pitch, comfortable beds.
Eveyone comments on how comfortable a nights sleep they have if they stay over.
Won’t go anywhere else
An excellent sales advisor in Gary at your Straiton store. No pressure, lots of advice and tips.
Steven was very knowledgeable, pleasant and helpful. He simplified the process and helped us narrow down our decision. We haven't got our new mattress yet so can't comment, but Benson's 40 night trial is good peace of mind.
The salesman, Stephen, was very friendly, helpful and knowledgeable. He struck the right balance between giving us time and space on our own and support in making a decision.
Ashley looked after us and gave us time to talk and think over what we were looking for instead of pestering and hanging over us like most stores you go to for furniture etc.
Gary made our experience finding the perfect bed easy!! He explained everything in depth but also in a way that was easy to understand. I got to test out the range of beds also, which helped with making the decision. Could not speak more highly of Gary and the service he provider for myself and mum
Sales assistant was very knowledgeable and helpful. Not pushy and listened to what I was looking for. Showed me lots of different options
Quality beds with well informed sales people who are trained to match the bed to your personal requirements. 8 week lead time for delivery made score a four.
The staff member that helped us was great he explained a little to us then left up in peace to browse then when we ready to he came back and helped narrow down mattresses to two choices in less than 10 mins all with our preferences! All was simple and easy to do. He was friendly and knowledgeable!
Tom the agent who looked after us was polite informative about all our questions we asked and gave information on delivery date the home care package and if we had any other questions or problems just to contact him
Beds explained what base what mattress what headboard no hassle from sales person just walk in look decide buy all done
Love the super king size bed. Plenty of storage underneath. Quality is fantastic. Delivery by George and Ally was quick.
Easy to install the Orianna (took 2 hrs for 1 person). Ideally need a second person to help with the last part. Instructions were easy to follow.
Staff at Edinburgh Straiton were helpful and not too pushy with sales. They gave us space and time to explain when needed.
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。