Neil at your Falkirk store was cheerful, knowledgeable and gave us time to explore. He accepted our choices and although he gave us options of added extras, respected our reasons for not taking them.
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Neil at your Falkirk store was cheerful, knowledgeable and gave us time to explore. He accepted our choices and although he gave us options of added extras, respected our reasons for not taking them.
企業が回答しました
Excellent service from start to finish. Professional in all aspects. Delivery was at a time that suited me and it was carried out at speed and professionaly.
企業が回答しました
My partner and I had an excellent time in the Falkirk Bensons for Beds all thanks to the knowledgeable and charming salesman Neil. He guided us through all of the options for both beds and mattress’s... もっと見る
企業が回答しました
I had already bought bedroom furniture from your branch in Falkirki as I am.moving up to Stirling, I called at your premises to discuss a new bed headboard and mattress,Lisa was so obliging and the a... もっと見る
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当該企業による記述
Unit 15 Central Retail Park, Grahams Road, FK1 1LW, Falkirk, Stirlingshire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The salesman who served me was very helpful and knowledgeable about the products that I was buying. He explained everything to me that I was unsure about and he was a really nice person with good social skills. The whole experience was made so much better by actually being able to communicate face to face rather than ordering what I wanted on line.i

Bensons For Beds - Falkirk690 からの回答
Assistant Steven, was very helpful and allowed me time to browse before offering assistance. Great attitude and allowed me to consider the various options available. Used the mattress bed to find the perfect match for me.
Great service and overall excellent customer experience! Thank you

Bensons For Beds - Falkirk690 からの回答
Good products at good prices. Very nice staff and I like that I got loads of messages keeping me up to date with delivery times.
Jamie was amazing and sorted me with what I needed for both my kids bedrooms .. will be using them again amazing customer service and made my little girls day picking her new big girl bed.
My wife and I were really in need of an upgrade. We wanted a super king-size bed to improve our well being. I thought we'd just go into the store, pick a bed then hope it was suitable. However, the salesman who we spoke to (Neil) provided a great CX. Bensons have a high end sensor that can pinpoint the type of mattress we need. Neil then showed us a wide range of mattresses, and we settled on the Bensons exclusive igel i4400 mattress. As soon as we tested the mattress, nothing else came close. We got a good deal on the mattress and 50% off the bed frame with a super comfy curved head board. We had some questions post purchase and Neil was happy to help. Plus we got an 8 year guarantee on the bed and a 10 year guarantee on the mattress. Now I can't wait until my new bed gets delivered.
Salesman was really nice and found me a bed that I wanted at my budget and us a quality bed
Your staff let us look around with no pressure, and when we were ready to ask for help.
Peter was extremely friendly and knowledgeable when helping me choose a mattress. The showroom had a big selection to choose from.
We went in to the shop with a fair idea of what we wanted then Neil came over with plenty of good advice and took his time to help my son find the best mattress for him.
Neil made it a nice chilled shop experience for a new bed.
I like the digital approach to set up agreements and payments. It takes out the impersonal nature of asking people for all their private details like income, bills and spends. Got home and an email waiting from finance company to go through the detail and digitally sign the agreement.
We had a really easy shopping experience, partly due to the smooth and unobtrusive contract documentation process but Neil was professional, friendly, knowledgeable and laughed at one or two of my dad jokes!
We ended up with a good deal, earliest delivery date possible and all complete in the shop no more than 45 mins.
Great shopping experience given by providing complete information and options, helping us to make our purchase process easier. Paul was excellent, helpful and very patient throughout my shopping and guided me to choose the right product.
We had an amazing member of staff called Paul, he was very knowledgable but not pushy. He gave us good advice and we went with his advice and purchased a bed and mattress.
Opportunity to wander round showroom and try out products before purchase. Salesman introduced himself and informed he was available to answer any questions we had and then left us alone to look at our leisure. Most appreciated as nothing worse than a sales person following you about. Once we had chosen our frame, mattress and headboard it was a smooth and quick ordering process by the assistant with some alternative suggestions offered and welcomed.
The sales man Neil was very helpful and knowledgeable, my visit was very pleasant, my order was placed and I look forward to my new pillows ,thanks
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