We bought a bed, headboard & mattress from Bensons 3 1/2 year ago, and whilst the bed & headboard are still in a very good condition, the mattress’s topper was not. There was no problem with having... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Nasim was very polite when we ordered our Bed back in Feb, we were due to move to our new property in the March but unfortunately the chain collapsed so our bed order had to be pushed back. Nasim was... もっと見る
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I went back to the store to find the same salesman i had brought a fold out couch from 2 months ago as his service was exceptional. I received the same level of service again while choosing a bed with... もっと見る
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Information for delivery was excellent. Delivery guys good. Unfortunately the manual electrical buttons don't & there is a problem closing the ottoman bed! Benson were updated & a new delivery date w... もっと見る
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企業情報
Bensons For Beds - Farnborough648 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit E Blackwater Shopping Centre, GU14 8BL, Farnborough, Hampshire, 英国
- 1252549783
4.8
優良
602件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Mandie and Rob were fantastic they even…
Mandie and Rob were fantastic they even liked my tea and coffee
2026年2月27日
Bensons For Beds - Farnborough648 からの回答
Really appreciate your feedback! Delighted Mandie and Rob took great care of you⭐
Hope to see you again in the future,
Megan at Customer Care
really good communication
really good communication, on time and u can track whereabouts on delivery day
2026年2月27日
Bensons For Beds - Farnborough648 からの回答
Thanks so much for your 5 star review Ann-Marie! Wonderful to know the updates, timing and tracking all worked perfectly on delivery day.
Thanks for choosing us – we hope to serve you again,
Megan at Customer Care
Amazing experience!
Naveed really looked after us well. Nothing was too much trouble and I felt that he genuinely had our best interests at heart. Thank you Naveed!
2026年2月25日
Bensons For Beds - Farnborough648 からの回答
Thank you for the lovely review! We’re so pleased to hear Naveed took such great care of you and went above and beyond. I’ll be sure to pass on your thanks — he’ll be thrilled!
Thanks for choosing us—we’re grateful!
Megan at Customer Care
Very pleased with the wardrobe
Very pleased with the wardrobe. Delivered in a timely manner by an excellent two man team.
2026年2月19日
Bensons For Beds - Farnborough648 からの回答
Thank you for your lovely review! 😊 We’re so pleased to hear you’re very happy with your wardrobe. It’s great to know it was delivered in a timely manner by our excellent two‑man team. We really appreciate your feedback,
Megan at Customer Care
Benson Farnborough
The person who helped us in store was very helpful and polite , made sure we had all we needed, gave us clear delivery times and instructions .
2026年2月21日
Bensons For Beds - Farnborough648 からの回答
We appreciate your positive feedback. We're happy to hear that the person who assisted you was helpful and polite and provided clear delivery information and instructions.
Stewart - Team Bensons
Extremely recommended
Extremely recommended . Very quick for delivery and good prices. So happy for the purchase.
Khatereh
2026年2月18日
自発的なレビュー
Bensons For Beds - Farnborough648 からの回答
We appreciate you sharing your feedback! We're so happy to hear that you found our delivery quick, prices good, and are happy with your purchase.
Stewart - Team Bensons
Colleague was extremely helpful.
2026年2月16日
Bensons For Beds - Farnborough648 からの回答
We appreciate you sharing that our colleague was helpful! We are so happy you had a positive experience.
Stewart - Team Bensons
Excellent product & excellent service
Excellent product & excellent service. The sales team & delivery team were helpful & pleasant. Delivery was on time with several texts to inform of schedule.
2026年2月19日
Bensons For Beds - Farnborough648 からの回答
We appreciate your positive feedback! We're happy to hear that you received excellent service and enjoyed our product. It's great to know our teams were helpful and pleasant, and the delivery was on time.
Good customer service in store and at…
Good customer service in store and at point of delivery and assembly. Would definitely recommend.
2026年2月16日
自発的なレビュー
Bensons For Beds - Farnborough648 からの回答
We appreciate your positive feedback! We're so happy to hear you received good customer service during delivery, assembly, and in-store. Thank you for recommending us!
5 Stars – Exceptional Service from Start to Finish
I recently purchased a double Ottoman bed from Bensons for Beds, and I couldn't be happier with the entire experience.
From the moment the van arrived, the delivery drivers were incredibly courteous and professional. They handled the heavy components with care and ensured they didn't scuff any walls or flooring while moving through the house.
The build itself was handled efficiently and with great attention to detail. It’s a relief to have the Ottoman mechanism working perfectly right out of the gate without having to tackle the assembly myself! The team was polite, tidy, and made sure I was happy with the placement before they left.
The quality of the bed is fantastic, but the top-tier service is what really stood out. I would definitely buy from Bensons for Beds again and highly recommend their delivery and assembly service to anyone looking for a stress-free upgrade.
2026年2月16日
自発的なレビュー
Bensons For Beds - Farnborough648 からの回答
We're happy to hear that you had a wonderful experience with our delivery and assembly service. It's great to know that our team was courteous, professional, and efficient, and that you are pleased with the quality of your new Ottoman bed. Thank you for your positive feedback!
Very good delivery team
2026年2月10日
Bensons For Beds - Farnborough648 からの回答
We're so happy to hear that you had a very good experience with our delivery team. We appreciate you taking the time to leave us feedback.
Excellent customer service in store and…
Excellent customer service in store and Excellent service with the delivery
2026年2月13日
Bensons For Beds - Farnborough648 からの回答
We appreciate your positive feedback! We're delighted to hear you experienced excellent customer service in our store and with the delivery.
The shop staff were amazing
The shop staff were amazing, knowledge and extremely helpful with no pressure to buy.. the delivery driver did not call 30 mins before arriving at my address, and they were extremely offended as I asked them to lift my old mattress off and move it 3 paces away to lean on the wall. I love alone so couldn't lift it. They were in a rush, not, helpful or friendly, and barged through my home with a heavy mattress as quickly as they could. In fact the exact opposite to the shop staff.. not a pleasure to deal with
2026年2月13日
Bensons For Beds - Farnborough648 からの回答
We appreciate your feedback and are glad the shop staff were helpful. We're sorry the delivery experience did not meet expectations, especially regarding communication and assistance with the old mattress. We'll address this to improve our delivery service.
Our mattress arrived on the date …
Our mattress arrived on the date given, kept us updated on delivery time
2026年2月10日
自発的なレビュー
Bensons For Beds - Farnborough648 からの回答
We're happy to hear that our delivery service met your expectations by keeping you informed about your mattress arrival. Thanks for your feedback!
Bensons For Beds - Farnborough648 からの回答
We're happy to hear that our delivery team provided punctual service that met your expectations. We appreciate your positive feedback!
Great service in the shop
Great service in the shop. Great knowledge and not pushy. Delivery guys were also great. Polite and friendly.
Great communication throughout. Really impressed- thank you.
2026年2月5日
Bensons For Beds - Farnborough648 からの回答
We appreciate your feedback! We're happy to hear that you received great service and knowledge in the shop and that our delivery team was polite and friendly. Thank you!
i knew what i wanted when i entered the…
i knew what i wanted when i entered the shop so it was really helpful they remembered me from the last sale. Great communication. the only thing i wasnt made aware of is the money off OR a cleaning kit so i have now got two cleaning kits where as id rather of had the money off but wasnt given the option and after explaining my situation i thought i would have been.
Luke and paul on delivery were amazing so friendly, tidy and patient with the children and their many of questions!
2026年2月7日
Bensons For Beds - Farnborough648 からの回答
We're glad you enjoyed your experience and that our team was helpful. We appreciate your feedback regarding the cleaning kit and the missed opportunity for a discount. We'll review this to improve our communication. We're happy to hear that the delivery team was amazing!
All staff in the shop and on delivery…
All staff in the shop and on delivery were very pleasant and helpful.
2026年2月7日
Bensons For Beds - Farnborough648 からの回答
We're so happy to hear that all our staff were pleasant and helpful in the shop and on delivery! We appreciate your positive feedback.
Staff very helpful and knowledgeable…
Staff very helpful and knowledgeable and not pushy to get a sale
2026年2月7日
Bensons For Beds - Farnborough648 からの回答
We're so happy our staff was helpful, knowledgeable, and not pushy. We appreciate you sharing your positive experience with us!
Bensons For Beds - Farnborough648 からの回答
We appreciate your positive feedback regarding our helpful sales and excellent delivery; we are so glad you were happy!
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