What a great experience we had purchasing our adjustable bed at your store in Gillingham. Odette, Andy and the team were welcoming without pressure and really made us feel at ease. Their knowledge of... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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While we had a good in store experience, the delivery let everything down. The delivery team "couldn't" get the futon up the stairs (I managed single handedly) and the packaging / rubbish wasn't tak... もっと見る
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I went in to buy a mattress and the staff were very helpful and they were able to get it delivered sooner than other places.
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We visited the store and was greeted by Odette. Her customer service skills were excellent and made us feel welcomed into the store, offered all the help and advice we needed but without asking to... もっと見る
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企業情報
Bensons For Beds - Gillingham593 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4a Gillingham Retail Park, ME8 0PU, Gillingham, Kent, 英国
- 1634378333
4.7
優良
262件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Mattress
I went in to buy a mattress and the staff were very helpful and they were able to get it delivered sooner than other places.
2026年7月9日
Bensons For Beds - Gillingham593 からの回答
We're so pleased to hear that our staff were very helpful and that we were able to arrange a quicker delivery for your mattress. Thank you for your wonderful feedback!
Team Bensons
Very happy customer
2026年6月14日
Bensons For Beds - Gillingham593 からの回答
We are so glad to hear you are a happy customer.
Team Bensons
What a great experience we had…
What a great experience we had purchasing our adjustable bed at your store in Gillingham. Odette, Andy and the team were welcoming without pressure and really made us feel at ease. Their knowledge of the products is impeccable and they really made sure that we purchased exactly what we needed. We can not recommend Bensons highly enough.
2026年6月13日
自発的なレビュー
Bensons For Beds - Gillingham593 からの回答
We are so pleased to hear you had such a great experience purchasing your adjustable bed! It's wonderful that our team made you feel at ease and provided excellent product knowledge. Thank you for your high recommendation!
Team Bensons
Bensons For Beds - Gillingham593 からの回答
We're so glad our salesperson provided you with great service! Thank you for sharing your positive feedback.
Team Bensons
Let down at the end
While we had a good in store experience, the delivery let everything down. The delivery team "couldn't" get the futon up the stairs (I managed single handedly) and the packaging / rubbish wasn't taken away.
When paying almost £3,000 for goods, this isn't the service I would expect
2026年6月1日
Bensons For Beds - Gillingham593 からの回答
We appreciate you sharing your delivery experience. We are concerned to learn about the difficulties with getting your futon upstairs and the packaging not being removed. We are reviewing this internally to prevent similar issues.
Team Bensons
They did what I asked for.
2026年5月31日
Bensons For Beds - Gillingham593 からの回答
We are pleased we met your expectations. Thank you for your feedback.
Team Bensons
Well things came together well just got…
Well things came together well just got to get used to my new bed.
2026年5月29日
Bensons For Beds - Gillingham593 からの回答
We're happy to hear things came together well. We hope you enjoy your new bed! Thank you.
Team Bensons
Very happy...
Lovely bed. Very easy to erect. Looking forward to getting onto it. Makes the room look spacious. Very happy.
2026年5月17日
Bensons For Beds - Gillingham593 からの回答
We're so pleased you love your new bed! It's wonderful to hear it was easy to set up and makes your room feel spacious.
Team Bensons
Bensons For Beds - Gillingham593 からの回答
We appreciate your feedback and are so glad you found our service pleasant and knowledgeable. We hope to see you again!
Team Bensons
The whole experience
The whole experience, from the sales' Team to the delivery team, was superb!
2026年4月13日
Bensons For Beds - Gillingham593 からの回答
We appreciate your wonderful feedback! 😊 We're delighted to hear that your experience with both our sales and delivery teams was superb.
Team Bensons
The sales lady was very helpful
The sales lady was very helpful and knowledgeable and gave us time to think about all the different beds we had looked at before paying for anything. A very relaxed environment in a well stocked shop!
2026年3月21日
Bensons For Beds - Gillingham593 からの回答
Thanks for the lovely review! So glad our sales lady gave you plenty of time, great advice, and a relaxed space to choose the perfect bed. A well‑stocked shop and a stress‑free visit — that’s exactly what we love to hear,
Megan at Customer Care💜
Bensons For Beds - Gillingham593 からの回答
Thanks for the great review! So glad everything was easy to use and the descriptions hit the mark!
Enjoy a peaceful nights sleep,
Megan at Customer Care 🌟
Lovely staff in shop
Lovely staff in shop, very helpful and nice
Great delivery service,on time and respectful of surroundings ie newly decorated
2026年3月8日
Bensons For Beds - Gillingham593 からの回答
Thank you so much for your lovely review! I’m really pleased to hear that the staff in store were so helpful and nice during your visit. It’s also great to know your delivery arrived on time and that the team were respectful of your surroundings — especially your newly decorated space.
We hope to welcome you back soon!
Megan at Customer Care
Bensons For Beds - Gillingham593 からの回答
Hello Jane,
We appreciate you letting us know our staff were friendly and polite! We are so glad you had a great experience,
Megan at Customer Care
Bensons For Beds - Gillingham593 からの回答
We appreciate your positive feedback! We're so glad the buying process and delivery were easy and smooth for you.
Assistant was extremely helpful and…
Assistant was extremely helpful and knowledgeable about the different products. We were looking for a new mattress and we were able to take out time and try different types of mattress until we found something suitable.
2026年1月28日
Bensons For Beds - Gillingham593 からの回答
We're glad to hear that our assistant's knowledge and support helped you find a suitable mattress. Thank you for taking the time to share your positive experience with us,
Megan at Customer Care
Efficient and friendly from the moment we entered the store
Brilliant service from the moment we entered the shop. Odette answered our questions, directed us to where we needed to look and left us to choose. When we asked for her help she was there, no fuss, no bother, just a smooth transaction. Mattress ordered, date for delivery chosen, all so smoothly. We were kept informed by text to say when to expect it, on delivery day the driver phoned to say what time he would be here. Mattress arrived, the guys covered their shoes on entry, carried it to bedroom, placed it and all was done. I would highly recommend this efficient, friendly service.
2026年1月23日
Bensons For Beds - Gillingham593 からの回答
We're happy to hear that you received brilliant service from start to finish. It's great to know that you found our team member helpful and the delivery process smooth. Thank you for recommending our efficient, friendly service!
Bensons For Beds - Gillingham593 からの回答
We appreciate you sharing your experience! We're so glad the assistant manager was able to provide very helpful service to you.
Bensons For Beds - Gillingham593 からの回答
We appreciate your positive feedback! Thank you.
Bensons For Beds - Gillingham593 からの回答
We’re delighted to hear you’re happy with both the service and the product! Your recommendation means a lot to us. Thank you for your positive review – Lauryn at Customer Care 💜
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