Salesman in shop was very helpful, but not pushy. Delivery people were quick, efficient and helpful. Daughter very pleased with bed.
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レビュアーのコメントを見てみましょう
Fay at Bensons for Beds in St Leonards was extremely helpful. She listened to what my 16yr old wanted, asked her questions and spoke with her about her choices whilst giving considerations to budget... もっと見る
企業が回答しました
We had been putting off buying new bed. The choice of beds now available since we bought our old bed is mind boggling. We decided to keep it local and visit the Hastings store. We were fortunate en... もっと見る
企業が回答しました
A bright and modern showroom. Excellent staff who greet customers and then leave to walk around the showroom themselves and when called over to assist, they are helpful and knowledgeable.
企業が回答しました
企業情報
Bensons For Beds - Hastings392 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 3 Bexhill Road, St Leonards On Sea, TN38 0YX, Hastings, Sussex, 英国
- 1424420138
4.9
優良
334件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Being extra helpful
2025年10月30日
Bensons For Beds - Hastings392 からの回答
Thank you so much for your kind words! We're really glad we could be extra helpful and make your experience a positive one. If there's anything else you need, we're always here to assist.
Best regards,
Megan
Customer Care Specialist
A staff member came and helped me as…
A staff member came and helped me as soon as I entered the store and helped with what I was looking for and answered all my questions
2025年10月25日
自発的なレビュー
Bensons For Beds - Hastings392 からの回答
We appreciate you taking the time to share your experience with us Charmaine! We are happy to hear that our team member provided helpful and informative assistance during your visit.
We hope to see you again soon,
Megan at Customer Care
Excellent service
Liam was kind considerate very helpful and explained everything to me regarding my choice of bed
2025年10月18日
Bensons For Beds - Hastings392 からの回答
We're happy to hear that you found our team member kind and helpful! We appreciate you taking the time to share your positive experience with us. Thank you for your review – Lauryn at Customer Care 💜
Fantastic friendly service
Fantastic friendly service. Martin was professional, helpful and knowledgable. From the moment we walked in we knew we were in safe and trusted hands. Once our requirements were acknowledged Martin guided us to the various mattresses that he thought would suit. Would highly recommend this company and would shop there again
2025年10月20日
Bensons For Beds - Hastings392 からの回答
We're happy to hear about the fantastic and friendly service you received. We appreciate your positive feedback regarding the professional and helpful support you experienced. It's great to know you felt confident in our guidance and would recommend us.
Thank you for your review Paul– Lauryn at Customer Care 💜
Very helpful
2025年10月15日
Bensons For Beds - Hastings392 からの回答
We're happy to hear that our team member was super helpful. We appreciate your positive feedback and your time. Thank you for your positive review! – Lauryn at Customer Care 💜
Bensons For Beds - Hastings392 からの回答
We appreciate you taking the time to leave us a review! We're so happy to hear our team was patient, honest, and helpful to you.
Come back and visit us anytime!
Megan at Customer Care
The salesman
The salesman , was very patient and pleasant, but no way pushy , with a wide knowledge of his products.
One happy customer.
2025年9月29日
Bensons For Beds - Hastings392 からの回答
Thank you for your kind words!
We’re glad to hear our salesman was patient, pleasant, and knowledgeable without being pushy. It’s great to have you as a happy customer!
Take care,
Megan at Customer Care
Helpful and informative staff time…
Helpful and informative staff time taken to understand our requirements
2025年9月21日
Bensons For Beds - Hastings392 からの回答
We appreciate you sharing your feedback. We're so glad our staff were helpful and took the time to understand your requirements.
Thank you,
Lauryn at Customer Care.
Thumbs up!
The staff in the store were helpful and patient, and gave us advice when we couldn't decide which mattress to buy. It was very easy to change the delivery date online. Our delivery was on time, and the old mattress was quickly replaced with the new one. We're very pleased with our new mattress.
2025年9月7日
Bensons For Beds - Hastings392 からの回答
We appreciate you taking the time to share your feedback! We're happy to hear that our team was helpful and patient while you chose a mattress. It's also great to know that changing the delivery date online was easy and that your delivery was on time.
Thank you,
Lauryn at Customer Care.
Excellent service
Excellent service. On time with courteous phone calls before delivery, as arranged. Swift unloading by polite and professional staff. Thank you.
2025年9月2日
自発的なレビュー
Bensons For Beds - Hastings392 からの回答
We appreciate you sharing your experience! We're happy to hear that you received excellent service with timely updates and a swift, professional delivery.
Take care,
Megan at Customer Care
Bensons For Beds - Hastings392 からの回答
Thank you so much for giving us 5 stars. You made our day! Take care, Megan at Customer care
An overwhelming situation made very easy
Adam made things so easy for us.
My partner and I have always known there is a lot involved in choosing the right bed and mattress combo and it has always put us off going into a store and buying but Adam was clear, patient and willing from start to finish.
If he is there when my son needs a bigger bed in a few years, I know who we will be asking for. Thanks again Adam!
2025年8月25日
Bensons For Beds - Hastings392 からの回答
We're happy to hear that your experience was so positive. It's great to know that you felt supported during the process. We appreciate your kind words and look forward to helping you again in the future! Take care, Megan at Customer Care
Left to browse at our own leisure.
We were welcomed by the staff but then left alone to make a choice of our own and at our leisure without any rush whatsoever so ever but the staff are always on hand to help and advise if needed.
2025年7月25日
自発的なレビュー
Bensons For Beds - Hastings392 からの回答
Thank you so much for your kind words! We take great pride in creating a relaxed and comfortable atmosphere for our customers to make their choices. At the same time, our staff is always available to assist and provide advice when needed. We appreciate your support and hope to see you again soon, Megan at Customer Care!
Dayne was very helpful and professional…
Dayne was very helpful and professional . Quick delivery time ..Reasonable prices
2025年7月26日
Bensons For Beds - Hastings392 からの回答
Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that our team provided quick delivery at reasonable prices. We hope to work with you again in the future! Megan at Customer Care
The salesman was not pushy and very…
The salesman was not pushy and very helpful would recommend every time
2025年7月27日
Bensons For Beds - Hastings392 からの回答
Thank you for your kind words! We strive to provide a relaxed and helpful shopping experience for all of our customers. We greatly appreciate your recommendation and look forward to assisting you again in the future, Megan at Customer Care
Garry & John, Bensons Beds.
Garry and John did a perfect job in delivering and assembling our new super kingsize bed, 2 zip link mattresses and headboard to our apartment on the 7th floor, they also removed our old kingsize divan and matteress. Both are very polite and considerate employees. Many thanks for a trouble free experience
2025年7月22日
自発的なレビュー
Bensons For Beds - Hastings392 からの回答
Thank you so much for your kind words and for trusting us with your bedding needs! We are thrilled to hear that Garry and John provided excellent service and made the delivery and assembly process easy for you. Our goal is always to provide hassle-free experiences for our customers. We truly appreciate your business and hope you enjoy your new super kingsize bed, Megan at Customer Care
Very good offer with friendly and accommodating staff
Very good offer.. helpful , friendly and accommodating staff
2025年6月5日
Bensons For Beds - Hastings392 からの回答
Thank you for your kind words! Our team here at [company name] works hard to provide the best service possible. We're glad you found our offer helpful and our staff accommodating. We appreciate your business, Megan at Customer Care
Mattress
The delivery and attention in the store were good. But the mattress doesn't convince me, I don't know if I would recommend it. Although he claims to be firm, he is soft. Unfortunately by factory default I had to change the previous one for a different one since it was discontinued. The truth is that I am not happy.
2025年7月10日
自発的なレビュー
Bensons For Beds - Hastings392 からの回答
Thank you for your feedback. We apologise for any inconvenience you experienced with your mattress. We will take your feedback onboard. Our goal is to ensure all customers are satisfied with their purchase. Thank you, Megan at Customer Care
Very friendly and helpful staff
Very friendly and helpful staff, good selection of beds&mattresses!
2025年7月10日
Bensons For Beds - Hastings392 からの回答
Thank you for your kind words, we're so glad our friendly staff and great selection made your experience with us a positive one! We hope you enjoy your new bed and mattress, Megan at Customer Care
Six months delivery for bed and mattresses!!!
Ordered Tempur bed and mattresses in March.
Delivery date changed four times.
Received email saying they had arrived and waiting for delivery.
Received phone call saying only one mattress had arrived and the whole order would have to start again.
New delivery date is now September!!!
2025年7月4日
Bensons For Beds - Hastings392 からの回答
Thank you for sharing your feedback with us. We’re sorry for the inconvenience caused by the multiple delivery changes and appreciate your patience throughout the process. We’re pleased to confirm that your order has now been delivered, and we hope you’re happy with your purchase.
Thank you,
Megan – Bensons for Beds Customer Care Team
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