The delivery driver called me to tell me when they going to arrive and they were on time delivered the mattress to the room I pointed to. Also removed the old one. Great service.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My wife and I visited about 6 outlets in High Wycombe over the space of a few days. We needed to buy two beds and two mattresses. Bensons for Beds distinguished themselves with a great selection to ch... もっと見る
企業が回答しました
We recently visited Bensons for Beds High Wycombe as we were looking to replace a mattress we originally bought from them around 10 years ago and wanted something as close as possible to what we a... もっと見る
企業が回答しました
I came with my 87 year old Mum to buy her a single mattress for her bed. The member of staff who served us was very patient with her and explained the different types of mattresses and pillows to us.... もっと見る
企業情報
Bensons For Beds - High Wycombe550 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit A1 Wycombe Retail Park, HP11 1FY, High Wycombe, Buckinghamshire, 英国
- 1494531980
4.7
優良
168件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Generally Good
Generally good but were unable to give us a definite delivery date (bed frame)
2025年10月18日
自発的なレビュー
Bensons For Beds - High Wycombe550 からの回答
Thank you for your feedback! I'm sorry we were unable to give you the information that you were wanting. We really appreciate the time taken to leave us a review. If there is anything else we can do to help, please get in touch on 0808 144 6061 Thank you, Stewart - Team Bensons
Great mattress for firm sleeping
Verry pleased with the new Artisan firm mattress we bought from High Wycombe store. We walked around, trying out different mattresses and we found few to chose from.
We are very grateful to Liliana which helped and gave us all info on exactly the type of mattress we need it. She was helpful, attentive and very professional.
The eco friendly mattress is really comfortable, perfectly firm and provide great support.
The delivery was delayed with 2 weeks but it was not an issue for us.
Kept informed all the way along and delivered as promised.
The whole process from purchase, customer service and delivery was excellent.
2025年10月2日
自発的なレビュー
Bensons For Beds - High Wycombe550 からの回答
Thank you for sharing such a wonderful review! We’re delighted you’re pleased with your new mattress and that Liliana provided attentive, professional support to help you find the perfect fit. It’s great to hear the eco-friendly mattress is comfortable and supportive, and we appreciate your patience with the delivery delay. We’re thrilled the whole process—from purchase to delivery—was excellent for you! 💜 Thank you for your positive review – Lauryn at Customer Care.
Great service buying bed, mattress and cabinets
Liliana helped us choose and order several items and made sure everything was available and tied up a delivery date. She was very welcoming, left us to look around and offered some suggestions without putting any pressure on us to make a purchase. A great representative of the business.
2025年11月13日
自発的なレビュー
Bensons For Beds - High Wycombe550 からの回答
We're happy to hear about the positive experience you had while ordering your items. It's great to know that the team member was welcoming, helpful, and provided suggestions without pressure and that the delivery date was set.
Thank you once again for your kind words. We're always here if you need anything further,
Megan at Customer Care
Kept me in the loop re delivery dates…
Kept me in the loop re delivery dates and times. The bed is what we ordered and excellent quality
2025年11月11日
自発的なレビュー
Bensons For Beds - High Wycombe550 からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Excellent service
Vissal was amazing ever so helpful sorted everything out for us got everything we wanted thank you again
2025年11月7日
自発的なレビュー
Bensons For Beds - High Wycombe550 からの回答
Thank you for your kind words. We’re delighted to hear that Vissal provided such helpful support and ensured you got everything you wanted. We truly appreciate your feedback Gregory.
Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - High Wycombe550 からの回答
We’re so pleased to hear you received great service and found our team helpful and friendly. Your recommendation means a lot to us!
Thank you for your positive review 💜
Lauryn at Customer Care
A good range of products and helpful…
A good range of products and helpful and knowledgeable staff
2025年11月2日
Bensons For Beds - High Wycombe550 からの回答
We appreciate your feedback and are happy to hear that you found our staff knowledgeable and helpful, and that we have a good range of products.
It’s a pleasure to serve you — thanks for taking the time to share your experience.
Megan
Customer Care Team
Bensons For Beds - High Wycombe550 からの回答
We are happy to hear that the experience was easy, and we appreciate the positive feedback about the helpful support received.
Wishing you all the best until next time,
Megan at Customer Care
Earlier summer purchase prompts return to buy again
Earlier in the summer we purchased a new King sized bed and UK manufactured mattress. We were so satisfied with the service received across this company that it was a no-brainer to return to the same store when we needed to purchase a sofa bed.
2025年10月21日
自発的なレビュー
Bensons For Beds - High Wycombe550 からの回答
We're happy to hear that you were satisfied with our service when you purchased your new bed and mattress. Thank you for choosing us again for your sofa bed Edward! We appreciate your continued trust.
Thank you for your review – Lauryn at Customer Care 💜
Superb product knowledge from Paul
Pauls product knowledge was amazing. He also took the time to show us other like for like products within a similar price range before we made our final choice so that we could make an informed decision. Paul was not pushy at all and we found him to be genuinely helpful. We would not hesitate to return to him should we need anything else in the future.
2025年10月13日
Bensons For Beds - High Wycombe550 からの回答
We appreciate you taking the time to share your experience. It's wonderful to hear that you found our team member's product knowledge and helpfulness valuable during your decision-making process. We look forward to assisting you again in the future, Megan at Customer Care
Fantastic service & choice
I didn't go into the Bensons For Beds store to buy a bed, just to have a look as I had time to kill. But the friendly, warm service from Paul was excellent. He was helpful & informative without being pushy in the slightest. We bought a bed and we are over the moon with the service we received. The bed is being delivered next month (our choice to delay as we need to get the room ready)
2025年10月8日
Bensons For Beds - High Wycombe550 からの回答
Thanks so much for sharing! We’re delighted Paul made your visit so enjoyable and helpful without any pressure. Even better that you found the perfect bed and can’t wait for your delivery. Enjoy getting your room ready—we’re sure you’ll love your new bed!
Enjoy, Megan at Customer Care
Paul was very helpfull
2025年10月1日
Bensons For Beds - High Wycombe550 からの回答
Thanks for your feedback! We’re glad Paul was very helpful.
Take care,
Megan at Customer Care⭐
We were surprised at the wide range and number of beds
We were surprised at the attention we were given and the knowledge that Jagvir had. The wide range and number of beds was also a pleasant surprise. We had expected Bensons to be our first port of call in a long day but ended up making a new bed purchase.
2025年10月2日
自発的なレビュー
Bensons For Beds - High Wycombe550 からの回答
Thank you for your lovely feedback! We’re delighted Jagvir’s knowledge and the range of beds made your visit a pleasant surprise—and that you found the perfect new bed with us. We look forward to welcoming you back soon!
Kind regards,
Megan
The Bensons for Beds Care Team
Helpful service
2025年9月14日
Bensons For Beds - High Wycombe550 からの回答
We're happy to hear that you had a great experience with our order. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care.
Very helpful service and a good choice…
Very helpful service and a good choice of mattresses. Prompt and reliable delivery.
2025年8月29日
Bensons For Beds - High Wycombe550 からの回答
We appreciate your feedback regarding our helpful service, mattress selection, and prompt delivery. We're glad you had a good experience.
Take care,
Megan at Customer Care
An excellent shopping experience
We were served by Rickey who was warm friendly extremly knowledgable and made us feel at home. We really felt like he was trying to find us the right product to suit our specific needs and not trying to sell us the most expensive product. He was relaxed and we did not feel pressure to buy or make a quick derision. Rickey took time and care and made a recommendation that was really on the money when it came to our needs and budget. It was a very enjoyable shopping experience.
2025年8月23日
自発的なレビュー
Bensons For Beds - High Wycombe550 からの回答
We're so glad that you enjoyed your shopping experience and found our team member to be knowledgeable and helpful. We appreciate you taking the time to share your positive feedback! Take care, Megan at Customer Care
Excellent service from a very good place to buy a bed and mattress
There was a lot of choice of beds and mattresses. The gentleman serving us was very knowledgeable and helpful. His name is Paul. He was excellent.
2025年8月11日
Bensons For Beds - High Wycombe550 からの回答
We're happy to hear that you found a great selection and that our team member was so helpful. We appreciate you taking the time to share your positive experience! Take care, Megan at Customer Care
Sleep tightVisited Bensons in High Wycombe today.
Visited Bensons in High Wycombe today.
Paul was most helpful in helping us decide upon a suitable mattress.
He was very knowledgeable and gave us time to choose.
The store itself was very well stocked and inviting.
We purchased a new mattress and agreed suitable delivery date. All in all an excellent experience.
2025年8月4日
自発的なレビュー
Bensons For Beds - High Wycombe550 からの回答
Thank you for your feedback! It warms our hearts to hear about your excellent experience at Bensons in High Wycombe. We take pride in providing knowledgeable and helpful service, and we're thrilled that Paul and our well-stocked store made your mattress shopping easy. We look forward to delivering your new mattress on the agreed date. Sweet dreams!
Excellent customer service Jagvir
Excellent customer service Jagvir was informative, helpful and added a touch of humour which made the experience both enjoyable and entertaining. Throughly recommend Bensons for Bed especially because of .Jagvir
2025年8月3日
自発的なレビュー
Bensons For Beds - High Wycombe550 からの回答
Thank you for your kind words! Jagvir is a valuable member of our team and we are delighted to hear he provided excellent service. We strive to make every experience enjoyable and informative. We appreciate your recommendation to others. Thank you for choosing Bensons for Beds!
Terrible post order customer service
Terrible post order customer service. Rude unprofessional and dismissive. Was going to re order a different bed but not after this experience
2025年7月14日
自発的なレビュー
Bensons For Beds - High Wycombe550 からの回答
We are sorry to read of your experience with us Tim. We appreciate your feedback and will ensure this is fed back for improvements.
Thank you for your review,
Megan at Bensons for Beds Customer Care.
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