Ryan was helpful and really understanding. I suffer from rheumatoid arthritis and spent nights sleeping on the floor because I am so sensitive and in pain i actually cried when I found the perfect t m... もっと見る
企業が回答しました
Unit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Ryan was helpful and really understanding. I suffer from rheumatoid arthritis and spent nights sleeping on the floor because I am so sensitive and in pain i actually cried when I found the perfect t m... もっと見る
企業が回答しました
Communication was good and I was given plenty of updates. The delivery team worked quickly and were very polite, it was well worth the cost of assembly. The quality of the bed is good, it is well bui... もっと見る
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It all started when we went into the shop in Huddersfield and met Ellie she was very knowledgeable explaining all about the different beds and types , especially mattresses asked us what we preferred... もっと見る
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Excellent service from Bensons. From walking through the door of the Huddersfield store I was met by Andei who showed me round and assisted me in my choices. From then on I was kept informed of the pr... もっと見る
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当該企業による記述
Unit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Nigel was great. I know very little about beds- just if they are comfortable or not. He explained about the features of the mattress so that knew what I was paying for. There were several things that I wanted and he told me that they were already incorporated within the mattress structure so he ensured that I got the best without purchasing anything not needed. He also explained the financial offerings including interest free repayments. I elected to pay cash as I don’t like credit if I can avoid it. Anyway this is the 2nd time that I have used Bensons in the last 10 months. I was kept updated as to the progress of my order.
I will use them again if I need to.
Great service on time delivery, pleasant helpful staff and a comfy mattress.

Bensons For Beds - Huddersfield670 からの回答
I ordered a tv bed and the guys installing it couldn't get it to work. The base of the bed didn't open so the tv couldn't be installed. Not their fault of course.

Bensons For Beds - Huddersfield670 からの回答
Ryan was helpful and really understanding. I suffer from rheumatoid arthritis and spent nights sleeping on the floor because I am so sensitive and in pain i actually cried when I found the perfect t mattress the thought of sleeping through a whole night.

Bensons For Beds - Huddersfield670 からの回答
Great service from showroom to delivery, was some damage to one of the bases but was easily rectified and new base expected in the next couple of weeks

Bensons For Beds - Huddersfield670 からの回答
Fantastic customer service! Great delivery experience. Quality products. Communication was excellent throughout. Nice to see a company doing their best! 😁

Bensons For Beds - Huddersfield670 からの回答
Communication was good and I was given plenty of updates. The delivery team worked quickly and were very polite, it was well worth the cost of assembly. The quality of the bed is good, it is well built and very solid.
Will be ordering again.

Bensons For Beds - Huddersfield670 からの回答
Headboard was left wobbling so badly it would have snapped, it was missing metal slats that secure it. They fitted it knowing this and when I caught them
Before they dashed off they just shrugged and said they did the best they could as they were missing from the fitting pack. Terrible manner and the banging they made and hitting walls I’m surprised they haven’t damaged anything.
The customer service man rude, not our problem etc. now have to wait up to three weeks for a headboard with no back support for a disabled person.
If you want a mobility bed that is fitted with people who care go elsewhere. Thousands of pounds for the worst customer service attitude I’ve experienced regarding mobility equipment to date.

Bensons For Beds - Huddersfield670 からの回答

Bensons For Beds - Huddersfield670 からの回答
We managed to pick a mattress that suited our needs following discussions with Mark
We are delivhted with our purchase

Bensons For Beds - Huddersfield670 からの回答
Guy in store was friendly. Used technology in the shape of a smart bed to work out what mattress I needed then chose the one in my price range. Mattress arrived when it was promised and the delivery drivers were top notch.

Bensons For Beds - Huddersfield670 からの回答
Our new bed is wonderful. The 2 man delivery service was excellent.

Bensons For Beds - Huddersfield670 からの回答
Nice bed, well delivered but the experience was spoilt because 1 bolt was missing. There were two feet for the centre of the bed frame and only 1 of them had a bolt. I had to drive to a shop to purchase a bolt.

Bensons For Beds - Huddersfield670 からの回答
The salesmen in the store were very helpful, giving good advice in an unhurried way with no pressure on us to buy. We visited other stores but felt very happy to return and make our purchase at Bensons.

Bensons For Beds - Huddersfield670 からの回答
Excellent service from Bensons. From walking through the door of the Huddersfield store I was met by Andei who showed me round and assisted me in my choices. From then on I was kept informed of the progress of my order and 3 days before delivery I was advised of timeline. True to form I got a call from the delivery team informing me exactly when they would be with me and they were. Delivery went vey smoothly. I would recommend Bensons to anyone thinking of buying for the bedroom.

Bensons For Beds - Huddersfield670 からの回答
Great friendly service
I changed my mind about colour of the wardrobe Andri at the Huddersfield branch sorted it with no issues
Thank you

Bensons For Beds - Huddersfield670 からの回答
Brilliant from start to finish helpful staff in showroom and delivery guys spot on put it right where I needed it top quality bed and mattress definitely be using again

Bensons For Beds - Huddersfield670 からの回答
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