We received an early call to alert us to the delivery team arriving. They introduced themselves, checked out the route to the bedroom, then picked up our old mattress, as arranged. Our new mattress a... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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A very pleasant welcome on arrival and then ample time to peruse items we were interested in with no pushy sales talk. On both occasions we received attention when needed and clear information about o... もっと見る
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Mike was excellent from start to finish in the St Andrews Quay store in Hull. He wasn't a pushy salesman just very knowledgeable and offered help when we asked for it. He helped us to decide which was... もっと見る
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Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... もっと見る
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企業情報
Bensons For Beds - Hull678 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, 英国
- 1482219147
4.9
優良
625件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very good experience Good experience from walking in to…
Good experience from walking in to buying a mattress 2 assistants in the shop the gentleman that helped us was very knowledgeable not pushy felt very comfortable would definitely recommend this store kept in touch with emails the delivery men were really good gave plenty of notice and we're on time very pleasant and quick took old mattress away and new one upstairs without any fuss or damage to anything.
2026年10月4日
Bensons For Beds - Hull678 からの回答
Thank you for your wonderful review! We're thrilled to hear you had a great experience with our knowledgeable team and smooth delivery. Your recommendation means a lot to us. We look forward to serving you again in the future!
Bensons For Beds - Hull678 からの回答
Thank you for your response. It is much appreciated. Team Hull.
Our delivery men Reece n Colin were…
Our delivery men Reece n Colin were very helpful. Mattress was taken upstairs. They took their shoes off
2026年9月20日
Bensons For Beds - Hull678 からの回答
Hi Audrey.
Thanks for your review and we are pleased you had a good service from us.
Enjoy your purchase.
Regards,
Team Hull.
Excellent salesperson
Excellent salesperson - very knowledgeable and helpful about your products and not too pushy.
Excellent value for money beds. Good delivery service and bed installation.
2026年8月12日
Bensons For Beds - Hull678 からの回答
Hi Pat.
Thank you for your review and kind words regarding our staff. We hope you enjoy your purchase.
Regards, Team Hull.
Professional approach throughout
Professional approach throughout. Tom was excellent. Very informative but no pressure to buy.
2026年9月22日
Bensons For Beds - Hull678 からの回答
We're so pleased to hear that our team provided a professional approach and that you found the information helpful without any pressure. Thank you for your wonderful feedback!
Team Bensons
Knowledgeable staff and good selection…
Knowledgeable staff and good selection to try instore.
2026年9月20日
Bensons For Beds - Hull678 からの回答
Thank you for your kind review. This is much appreciated. Team Hull
Assistant was cheerful
Assistant was cheerful, knowledgeable and extremely helpful in suggesting alternatives.
2026年9月5日
Bensons For Beds - Hull678 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that our assistant was cheerful and helpful in guiding you. Our team is dedicated to providing the best service and suggestions. We look forward to serving you again soon!
Kept informed on delivery dates and…
Kept informed on delivery dates and times. Deliver drivers respected my property and progressed with care
2026年9月12日
Bensons For Beds - Hull678 からの回答
We're so pleased to hear that you were kept well-informed about your delivery and that our drivers were respectful and careful. Thank you for your kind feedback!
Team Bensons
Excellent service throughout
Excellent service throughout.
Store experience was excellent and staff member Mike was extremely helpful.
Delivery was on time and the Driver Brad and driver assistant Adam were wonderful, polite and very helpful.
2026年9月14日
Bensons For Beds - Hull678 からの回答
We're so pleased to hear about your excellent experience with us! It's wonderful that our store team was helpful and that your delivery was on time with polite and helpful drivers. Thank you for sharing your positive feedback.
Team Bensons
Very pleased with the service
2026年9月7日
Bensons For Beds - Hull678 からの回答
Hello Mrs Marsh, thank you for the kind words and i'm happy you were pleased with the service. Kind Regards Mike.
Great service
2026年9月8日
Bensons For Beds - Hull678 からの回答
Thank you for your wonderful review! We're so pleased to hear that our happy with the service provided.
Team Bensons.
Great attention to your needs
2026年9月2日
Bensons For Beds - Hull678 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that you felt our attention to your needs. Our team is dedicated to providing the best service possible, and your satisfaction is our top priority. We look forward to serving you again soon!
Bensons For Beds - Hull678 からの回答
Thank you for your kind review. Team Bensons Hull.
Worth a visit in store
Go in store find the mattress you like and then order online, we got free shipping and a lowered price our mattress was on offer online but great choice to choose from and the firmness in store checker helped focus us
2026年9月1日
自発的なレビュー
Bensons For Beds - Hull678 からの回答
Thank you for your wonderful feedback! We're thrilled to hear you found the perfect mattress and took advantage of our online offers. Our in-store firmness checker is designed to help, and we're glad it made a difference for you. We appreciate your support and hope you enjoy your new mattress!
All relevant information given and then…
All relevant information given and then time to look around on our own. Purchase made via Tom, who dealt with the transaction in a professional and friendly manner.
2026年9月3日
Bensons For Beds - Hull678 からの回答
Thank you for your kind review. It is so nice to hear the feed back of a store visit. Team Bensons Hull.
The helpfulness of the staff,
2026年8月31日
Bensons For Beds - Hull678 からの回答
Thank you for your kind words! We're thrilled to hear that our staff was helpful during your visit. We strive to provide excellent service and your feedback motivates us to keep up the great work. We look forward to welcoming you back soon!
Bensons For Beds - Hull678 からの回答
Thank you for your kind review. I will pass on the great feedback. Team Bensons
From contact with the store to going in…
From contact with the store to going in and choosing a new mattress and delivery everything was exceptional the staff were all very friendly and informative nothing was too much trouble would definitely recommend to family & friends without a doubt! We got a great deal as well. We have used Bensons for years would always use them first choice. So thank you again Bensons great job!
2026年8月27日
Bensons For Beds - Hull678 からの回答
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an exceptional experience with our team and found a great deal on your new mattress. Your loyalty means the world to us, and we look forward to serving you and your family for many years to come. Thanks again!
First time purchasing from Benson
First time purchasing from Benson, the staff at the Hull branch were friendly and informative with no hard sell. A pleasant experience.
2026年8月26日
自発的なレビュー
Bensons For Beds - Hull678 からの回答
We're so pleased to hear that you had such a pleasant first experience purchasing from us! It's wonderful that our team at the Hull branch was friendly and informative without any hard sell.
Team Bensons
Bensons For Beds - Hull678 からの回答
Thank you for trusting us with your bed needs Mr Nixon! We strive to provide quality products and exceptional service to all our customers. We look forward to continuing to serve you in the future,
Megan | Customer Care Specialist
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