The manager Craig was incredible he helped us achieve our bed goals. When we needed a different headboad Craig sorted all of this out for us with no extra charge
所在地
所在地を変更Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN Ipswich, Suffolk, GB
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レビュアーのコメントを見てみましょう
The man who served us allowed us time to browse while making us aware he was available to help. He explained the difference between some of the mattresses to help us make an informed decision. We hav... もっと見る
企業が回答しました
Product was delivered on time as promised. It feels and looks the same as advertised, I'm happy with it so far, however it needs to pass the test of time. Excellent customer service from the sales sta... もっと見る
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Craig was very knowledgeable about the products, friendly and helpful. He explained thoroughly about the delivery service giving us a date there and then. The selection of mattresses was very good an... もっと見る
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企業情報
Bensons For Beds - Ipswich110 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN, Ipswich, Suffolk, 英国
- 1473271142
4.9
優良
329件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service at the shop- didnt…
Excellent service at the shop- didnt feel pushed into purchasing but received very helpful advice. Delivery was on time within the time slot and they phoned me 30 minutes prior to arrival with the delivery gentleman’s name so as a lady of an older age I felt very safe. Very kind and helpful delivery team. The mattress is of high quality too. I would most certainly recommend.
2026年9月10日
自発的なレビュー
Bensons For Beds - Ipswich110 からの回答
We are absolutely delighted to hear about your excellent experience! It's wonderful that you felt no pressure while receiving helpful advice in our shop. We're especially pleased that our delivery team provided such a safe, kind, and helpful service, calling ahead and arriving on time. It's fantastic that you're also happy with the high quality of your new mattress. Thank you for your strong recommendation!
Team Bensons
Janine at benson for beds Ipswich…
Janine at benson for beds Ipswich served us at 630pm on august bank holiday Monday, shortly before closing took the time to sort us out a mattress and finance agreement. Didn’t rush us and made us feel at ease, explained everything in detail. If I needed to buy a mattress every week I’d go back to janine each time 10/10
2026年8月31日
自発的なレビュー
Bensons For Beds - Ipswich110 からの回答
Thank you for your wonderful review! We're thrilled to hear that Janine provided you with such attentive service. It's our goal to make every customer feel comfortable and informed. We appreciate your kind words and look forward to welcoming you back whenever you need a new mattress!
Good communication about delivery
Good communication about delivery. Goods delivered to room of choice. Lovely sofa bed
2026年8月28日
Bensons For Beds - Ipswich110 からの回答
Hi Sue,
Thank you for your lovely review! 😊 We're delighted to hear you were kept well informed throughout the delivery process and that our team delivered your purchase to your room of choice. Most importantly, we're thrilled you're loving your new sofa bed! 🛋️✨
We hope it brings you plenty of comfort, whether you're relaxing during the day or hosting overnight guests. Thank you for choosing us,
Megan | Customer Care Specialist😊
I purchased 2 Mattresses and was so…
I purchased 2 Mattresses and was so happy with my Nights Sleep.😴
The Customer Service was Brilliant and delivery was perfect to.
Thank you loads x
2026年8月20日
Bensons For Beds - Ipswich110 からの回答
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our mattresses and customer service. It brings us so much joy to know that you were able to get a good night's sleep. We appreciate your support and hope to serve you again in the future. Sweet dreams! 😴
Bensons For Beds - Ipswich110 からの回答
Hi Phil,
Thank you for your feedback! 😊 Sometimes the best reviews are the simplest ones... everything was good is music to our ears! 🎉🛏️
We're delighted you had a positive experience and appreciate you taking the time to share it. Thanks for choosing us, and we hope you're enjoying many comfortable nights ahead,
Megan | Customer Care Specialist⭐
Excellent service through the whole…
Excellent service through the whole process. Best customer experience for a long time.
2026年8月18日
Bensons For Beds - Ipswich110 からの回答
Hi David,
Thank you for your fantastic feedback! 😊 "Best customer experience for a long time" has definitely put a smile on our faces! 🌟
We're delighted to hear that everything went smoothly from start to finish and that our team delivered the level of service you deserve. Thank you for choosing us, and here's to many happy nights enjoying your new bed,
Megan | Customer Care Specialist🛏️
Amazing service from start to finish
Amazing service from start to finish! Showroom team at Ipswich were so friendly and helpful but not at all pushy! Updates on the making of the bed process were great! And delivery was on time and smooth, will recommend!!
2026年8月24日
Bensons For Beds - Ipswich110 からの回答
Hi Ellie,
Thank you for your amazing feedback! 😊 We're thrilled to hear the Ipswich team made such a great impression with their friendly, helpful approach... proving that support doesn't have to come with a sales pitch! 😄🛏️
It's fantastic that the updates kept you informed along the way and that delivery was right on time and hassle-free. Sounds like everything went to bed perfectly! ✨
Thanks for choosing us and for the recommendation,
Megan | Customer Care Specialist⭐
All good with service
2026年8月20日
Bensons For Beds - Ipswich110 からの回答
We are so glad to hear that you had a positive experience with our service. Thank you for your wonderful feedback!
Team Bensons
Had a good look round the store didn't…
Had a good look round the store didn't get pestered by staff. Nothing but helpful once we decided what we wanted to purchase highly recommend.
2026年8月16日
自発的なレビュー
Bensons For Beds - Ipswich110 からの回答
We're so pleased to hear you had a good look around the store and found our staff helpful once you decided on your purchase. We appreciate your recommendation!
Team Bensons
Salesperson was very helpful
Salesperson was very helpful, also the delivery and installation men were very polite and Helpfull
2026年8月16日
Bensons For Beds - Ipswich110 からの回答
We're so pleased to hear that our salesperson was very helpful and that our delivery and installation team were polite and helpful. Thank you for your wonderful feedback!
Team Bensons
Staff were really helpful and friendly
Staff were really helpful and friendly, we were kept informed by text or email of what stage the bed was at, delivery was great on time and professional
2026年8月8日
Bensons For Beds - Ipswich110 からの回答
Hello Mr Coe,
Thank you for your fantastic feedback! 😊 We're delighted to hear that our staff were helpful and friendly, and that our updates by text and email kept you informed every step of the way. It's also great to know your delivery arrived on time and that the team provided a professional service. We really appreciate your kind words and hope you enjoy your new bed,
Megan | Customer Care Specialist
Craig gives great advice and service
2026年7月31日
自発的なレビュー
Bensons For Beds - Ipswich110 からの回答
We are so pleased to hear that you received great advice and service from Craig. We truly appreciate your kind words and positive feedback!
Team Bensons
Fantastic customer service
I cannot fault Bensons in any way. Super helpful and kind and nothing is too much trouble. We are very pleased with the service so thank you
2026年7月5日
Bensons For Beds - Ipswich110 からの回答
We're so pleased to hear that you found our team super helpful and kind, and that nothing was too much trouble. It's wonderful to know you are very pleased with the service. Thank you for your kind words!
Time taken to show me around the store…
Time taken to show me around the store and clear information given about different bases and mattresses and headboards. I was able to make an informative decision to choose the right products for me. Now looking forward to the delivery
2026年6月22日
Bensons For Beds - Ipswich110 からの回答
We're so pleased our team took the time to provide clear information, helping you make an informed decision. It's wonderful you found the right products!
Team Bensons
Bensons For Beds - Ipswich110 からの回答
We are delighted everything met your expectations. Thank you for your kind words.
Team Bensons
Great friendly service
Great friendly service. We are very happy with the quality of the mattress that we bought, the quality and comfort is better than our expectation, and at a very good price, better than we saw on line.
2026年6月26日
Bensons For Beds - Ipswich110 からの回答
We're delighted to hear you received great, friendly service! We are so pleased that the quality and comfort of your new mattress exceeded your expectations and that you found a great price.
Team Bensons
Wonderful customer service
Wonderful customer service, very helpful and considerate delivery drivers. The call 30 minutes away (on the dot) as mentioned in their emails. We received ail updates all the way along. We purchased whilst the bed frame was on offer and it's absolutely fantastic. Very happy customers.
2026年6月13日
Bensons For Beds - Ipswich110 からの回答
We're so pleased to hear about your wonderful experience with our customer service and delivery team. It's great that you're happy with your new bed frame!
Team Bensons
Very good service and the guys who put…
Very good service and the guys who put my bed together were very good and polite .
2026年6月7日
Bensons For Beds - Ipswich110 からの回答
We're so pleased you received very good service and our team was great! Thank you for your kind feedback.
Team Bensons
Allowed time to test many mattresses…
Allowed time to test many mattresses and delivery was perfect
2026年6月1日
Bensons For Beds - Ipswich110 からの回答
We're glad you had ample time to test mattresses and that delivery was perfect.
Team Bensons
Staff very helpful and friendly
Staff very helpful and friendly
Fitted beds quickly and efficiently
Thank you
2026年5月24日
Bensons For Beds - Ipswich110 からの回答
We're so glad our staff was helpful and friendly, and fitted beds quickly and efficiently. Thank you!
Team Bensons
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