Good discussion on options we were interested in, ordering process quick and efficient, helpful info mattress could be changed or money back. Delivery crew Stew and Lee worked very quickly to remove o... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Good discussion on options we were interested in, ordering process quick and efficient, helpful info mattress could be changed or money back. Delivery crew Stew and Lee worked very quickly to remove o... もっと見る
企業が回答しました
The assistant in the kendal branch was very helpful, made purchasing the bed a very slick and satisfying process, she ensured that the delivery day suited our needs precisely. On delivery the co... もっと見る
企業が回答しました
The staff were pleasant and helpful. Negative is that I went with a budget after looking online but all those I’d seen online were not in the shop and hubby didn’t want to buy without trying. The assi... もっと見る
The staff are extremely helpful and very efficient. I went in they talked me through the size choices I had, went through all the measurements and totally sorted me out, with patience and great knowle... もっと見る
当該企業による記述
Unit 1 Stockbeck Mill, Longpool, LA9 6HP, Kendal, Cumbria, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The ladies in the store were very knowledgeable and helpful. A pleasant experience.
The whole experience was good at Benson's Kendal. I have forgotten the names of the 2 assistants there but the young girl who mainly attended to me was cheerful, informative and extremely helpful in finding the right mattress and accessories at a price affordable for me. She was being overseen by an older lady and together they provided a great service. I felt like Goldilocks finding the perfect mattress for me. A happy shopping experience throughout.
Fabulous service from fabulous people. Everything went smoothly and the people involved were friendly and helpful.
Lack of communication between shop and operations meant that despite requesting delivery by small van because of narrow gates the company had to delay delivery yet again. Detailed instructions never passed on to poor old delivery men so i had to go out and find them 1 mile away. The customer doesn't matter!
Test bed provided to enable the correct choice of mattress. Good choice of beds, mattresses, headboards, duvets, pillows held in the store. Susan very helpful. Bed due to be delivered 8/3/23.
Staff member really friendly & helpful. Nothing was too much trouble & she was very knowledgeable on the products.
Tina and Chloe were so helpful and understood our needs. They helped us choose the right product and also helped us save money in the process. Brilliant job. It restored my faith in shopping in store over online
The 2 men that brought our mattress were very helpful. They took it up the 3 floors of our house. Very much appreciated and the weather was awful but they delivered with a smile
The staff are extremely helpful and very efficient. I went in they talked me through the size choices I had, went through all the measurements and totally sorted me out, with patience and great knowledge. I was seen by Sue who was amazing and then saw other staff members for the paper work, who were also excellent. Thankyou
Please do not buy beds from this company if you want a delivery on a promised date, IT WONT HAPPEN. Our delivery was put back a week. On the day before the second scheduled delivery we were told at 3pm that only 2 of the 3 items would be delivered. They couldn’t say when the rest would arrive. We have travelled 150 miles to accept these beds & now have to travel back & back again when we eventually find out when if ever the last item will arrive. Had a text 3 days ago advising exact time for delivery, but that’s just nonsense as it happens. We bought a bed in Scarborough 3 weeks ago from an independent family run company and it was delivered within 5 days.
Tina was pleasant, extremely helpful, knowledgeable and understanding of my wife’s limitation due to having had a severe stroke.
The staff at the Kendal branch were very welcoming, friendly, and very knowledgable about their products answering all my questions
The staff were pleasant and helpful. Negative is that I went with a budget after looking online but all those I’d seen online were not in the shop and hubby didn’t want to buy without trying. The assistant put us on a bed first that was £1500 so anything cheaper then felt cheap compared. The result was that we ended up going massively over budget which I’m sure was the whole point.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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