Martin at the Kettering store was fantastic! He didn’t push us to buy, let us leave with all the info but within 20 mins we were back on the store completely the purchase. Nothing worse than pushy sal... もっと見る
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Ordered a bed, headboard and mattress from the Kettering store. Jai spent time with us choosing the right mattress, he was knowledgeable and very friendly helping us to choose the right bed and mattr... もっと見る
企業が回答しました
As we all know benson beds are famous for its product , when we checked in store we had a good welcome and staffs were very good they explained everything regarding products and we were happy with ev... もっと見る
企業が回答しました
So far great sales service. I used their test bed to find the best matches. Tried all the recommended beds with some help from the salesman. The left alone try them again on my own til I whittled down... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Kettering Stanier について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4, Stanier Retail Park, NN16 9XW, Kettering, Northamptonshire, 英国
- 01536 211928
4.2
ほぼ満足
9件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered a bed
Ordered a bed, headboard and mattress from the Kettering store. Jai spent time with us choosing the right mattress, he was knowledgeable and very friendly helping us to choose the right bed and mattress to suit us. We were kept informed of how the process was going and given a delivery date and slot. Stevie called half an hour before his arrival and arrived dead on time. When the item was delivered Stevie and his colleague were really efficient, friendly and informative on how to look after our bed and get the best out of it. They did notice marks on the bed base and headboard so reported this back. I also went into the store and Jai was so helpful and apologetic. By the time I got home I had a new delivery slot for thr replacement items. So lovely to deal with really genuine and helpful people and also a company that wants to look after it's customers 😀
2026年9月7日
自発的なレビュー
Bensons For Beds - Kettering Stanier からの回答
Hello Sandra,
Thank you for such a fantastic review! 😊
A huge shoutout to Jai and Stevie for looking after you so well. We're delighted they helped you find the perfect bed and mattress, kept you informed throughout, and quickly resolved the issue with the marked items.
Thank you for your kind words about our team. We'll be sure to pass your feedback on, and we hope you enjoy many comfortable nights in your new bed,
Megan | Customer Care Specialist
Martin at the Kettering store was…
Martin at the Kettering store was fantastic! He didn’t push us to buy, let us leave with all the info but within 20 mins we were back on the store completely the purchase. Nothing worse than pushy salesmen but our experience was the complete opposite!
2026年9月8日
Bensons For Beds - Kettering Stanier からの回答
Hi Kim,
Thank you for your fantastic review!
We're thrilled to hear that Martin at our Kettering store provided such a fantastic experience. It's great to know he gave you all the information you needed, without any pressure, and allowed you the space to make the decision that's right for you.
The fact that you left the store, had a think, and then came back just 20 minutes later to complete your purchase says it all! 😄
We'll be sure to pass your kind words on to Martin. Thank you for choosing us, and we hope you enjoy your purchase,
Megan | Customer Care Specialist⭐
Bensons For Beds - Kettering Stanier からの回答
Hello David,
Thank you for your lovely review! 😊 We're delighted to hear you received excellent service in store and that your delivery arrived ahead of schedule. We appreciate that the short notice may have been unexpected, but we're pleased everything went smoothly. Thank you for choosing us, and we hope you enjoy your new purchase!
Take care,
Megan | Customer Care Specialist⭐
Advisor, Martin, was very knowledgeable and…
Advisor was very knowledgeable and helpful. Pleasant manner too
2026年7月15日
Bensons For Beds - Kettering Stanier からの回答
We're so pleased you found our advisor knowledgeable, helpful, and pleasant. Thank you for taking the time to share your kind feedback!
So far great sales service
So far great sales service. I used their test bed to find the best matches. Tried all the recommended beds with some help from the salesman. The left alone try them again on my own til I whittled down my preferred bed. No pressure to purchase and great advice given. Bed ordered and waiting to see if I picked my dream bed.
2026年6月24日
Bensons For Beds - Kettering Stanier からの回答
We're so glad to hear you had such a positive experience with our sales service and found our test bed helpful. We truly appreciate your kind words and hope you enjoy your new bed!
Team Bensons
The lady at the shop in kettering was…
The lady at the shop in kettering was soo helpful and plesent the delivery lads was very professional in what they do never left any mess or packaging and asked us if the bed was in the correct place
2026年6月8日
Bensons For Beds - Kettering Stanier からの回答
We're so pleased our team provided such helpful service, and that your delivery was professional and left no mess. Thank you for your kind feedback!
Team Bensons
All good from sales to communications…
All good from sales to communications to delivery and kept well informed throughout.
2026年6月8日
Bensons For Beds - Kettering Stanier からの回答
We're so pleased everything went well from sales to delivery, and you were kept informed! Thank you for your kind feedback.
Team Bensons
Kettering showroom was well stocked…
Kettering showroom was well stocked clean and bright. The staff were brilliant at helping me find what I needed and gave me time to think about it and come back when I was sure. Such a lovely sales team . Would recommend them
2026年5月26日
自発的なレビュー
Bensons For Beds - Kettering Stanier からの回答
We're so pleased to hear about your positive experience at our Kettering showroom! It's wonderful that our sales team was brilliant and gave you time to make your decision. Thank you for your recommendation.
Team Bensons
As we all know benson beds are famous…
As we all know benson beds are famous for its product , when we checked in store we had a good welcome and staffs were very good they explained everything regarding products and we were happy with everything.. we are waiting for delivery but service and staff were good .
2026年5月7日
Bensons For Beds - Kettering Stanier からの回答
We appreciate your feedback. We're happy to hear that you received a warm welcome and that our colleagues thoroughly explained our products to you. We hope your delivery goes smoothly.
Team Bensons
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