Tom our sales rep went above and beyond to get us what we needed and listened to us and helped us choose the right bed and mattress he was so good
企業が回答しました
所在地
所在地を変更Unit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY Kidderminster, Worcester, GB
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From my purchase of an adjustable bed ,from your Kidderminster branch ..to my delivery ,which was 2 weeks earlier than anticipated…I can not fault the shop or delivery service..I hasten to add I have... もっと見る
企業が回答しました
We got a great deal purchasing a showroom mattress that was exactly what we were looking for. Well wrapped for collection. The staff were supposed to help me load the mattress (it was collection on... もっと見る
Nathan helped us in store through more decisions than I imagined buying a bed entailed which was invaluable. Not only did we arrive at something that we liked and met our needs but will also fit throu... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Kidderminster373 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY, Kidderminster, Worcester, 英国
- 1562747833
4.9
優良
281件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tom our sales rep went above and beyond…
Tom our sales rep went above and beyond to get us what we needed and listened to us and helped us choose the right bed and mattress he was so good
2026年10月29日
Bensons For Beds - Kidderminster373 からの回答
We are so glad that you had great service from Tom and we hope you enjoy your purchse
Bensons For Beds - Kidderminster373 からの回答
We're glad that you had fabulous service from the team, we're always here to help
Excellent friendly and helpful staff .
Excellent friendly and helpful staff .
Delivered on time.
2026年10月12日
Bensons For Beds - Kidderminster373 からの回答
We're glad that you had great service in store and by the delivery crew, enjoy your purchase
Beds delivered on time and everything…
Beds delivered on time and everything was done including phone calls as per the information given when buying the beds. Very helpful and informative staff member in store who did not put pressure on a sale.
2026年10月4日
Bensons For Beds - Kidderminster373 からの回答
Thank you for your wonderful review! We're thrilled to hear that your beds were delivered on time and that our staff provided helpful and informative service without pressure. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again!
A very Pleasant overall purchase and delivery
From my purchase of an adjustable bed ,from your Kidderminster branch ..to my delivery ,which was 2 weeks earlier than anticipated…I can not fault the shop or delivery service..I hasten to add I have not used the bed yet..as I need to buy new bed linen…But all in all a very pleasant experience…Thank You
2026年9月22日
Bensons For Beds - Kidderminster373 からの回答
Good morning, Alison we are so glad that you have had a great experience here in Kidderminster, we hope that when you get your new bedding you'll have a great night sleep
Bensons For Beds - Kidderminster373 からの回答
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us. Providing excellent service is our top priority, and we appreciate your support. We look forward to serving you again soon!
Excellent customer service
Tom provided excellent customer service throughout ensuring we picked both the bed frame and mattress that was best-suited to our needs. He took the time to thoroughly explain all product details, make recommendations on options available and any promotions applied. Couldn't have asked for more from the overall experience and would highly recommend using this store.
2026年9月23日
Bensons For Beds - Kidderminster373 からの回答
Thank you for your fantastic review! We're thrilled to hear that Tom provided you with excellent service and helped you find the perfect bed frame and mattress. Your recommendation means a lot to us. We look forward to serving you again in the future!
I knew exactly what I wanted before…
I knew exactly what I wanted before entering the store. The colleague was knowledgeable, did not push me to make a decision, ended up with a better deal than anywhere else. Fantastic staff very friendly and will definitely be a return customer. Thank you top service
2026年9月19日
Bensons For Beds - Kidderminster373 からの回答
We are thrilled to hear that you had a positive experience at our store! Providing knowledgeable, non-pushy service and great deals is what we pride ourselves on. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing us!
Good products, reasonably priced
Pleasant and attentive staff who helped me find just what I was looking for.
2026年9月18日
Bensons For Beds - Kidderminster373 からの回答
Thank you for your wonderful review! We're so pleased to hear that our staff were pleasant and attentive, and helped you find exactly what you were looking for. We truly appreciate your kind words.
Team Bensons
Kidderminster Bensons for Beds - Nathan
Nathan at Kidderminster Bensons for Beds helped us select and buy a bed, Tempur mattress and 5 door wardrobe. Nathan was great from start to finish, friendly, and very patient with us. The communication and delivery from Bensons for Beds was excellent and the delivery and installation guys were all friendly and helpful. We are very happy with everything we have received and would definitely use Bensons for Beds in Kidderminster again.
2026年9月11日
自発的なレビュー
Bensons For Beds - Kidderminster373 からの回答
Good afternoon Matthew, thank you for purchasing from Bensons for Beds Kidderminster we're glad that you are happy with your purchase
Tom was an excellent salesperson
Tom was an excellent salesperson, who pointed us in the right direction for our new mattress. He really took the time to listen to our needs and sorted us exactly the right mattress. So much so I can’t recommend him enough
2026年8月20日
Bensons For Beds - Kidderminster373 からの回答
Hello Glyn,
Thank you for your fantastic feedback! 😊 We're delighted to hear that Tom provided such excellent service while helping you choose your new mattress.
Taking the time to listen and understand each customer's individual needs is so important, and it's wonderful to know that Tom guided you towards the perfect mattress for you. We'll be sure to pass on your kind words and recommendation, which we're sure will mean a lot to him.
Thank you for choosing Bensons for Beds. We hope you enjoy many comfortable and restful nights on your new mattress,
Megan | Customer Care Specialist⭐
Benson for Beds Kidderminster
Nathan provided excellent advice and guidance throughout our visit and demonstrated outstanding product knowledge. He was friendly, professional and really took the time to understand what we were looking for.
His knowledge and helpful approach gave us complete confidence in our decision, and he was ultimately the reason we chose to purchase our new bed from Benson for Beds.
A real credit to the company — thank you, Nathan!
2026年8月29日
自発的なレビュー
Bensons For Beds - Kidderminster373 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that Nathan provided you with excellent service and helped you find the perfect bed. We take pride in our team's knowledge and dedication. Your satisfaction means a lot to us, and we appreciate your support for Benson for Beds!
Invaluable instore advice and guidence
Nathan helped us in store through more decisions than I imagined buying a bed entailed which was invaluable. Not only did we arrive at something that we liked and met our needs but will also fit through our front door which is quite important.
2026年8月28日
Bensons For Beds - Kidderminster373 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that Nathan was able to assist you in finding the perfect bed that meets your needs. It's great to know it fits through your front door too! We appreciate your business and look forward to serving you again.
Buying with Bella
Bella was polite , well spoken and knowledgeable. I appreciated her allowing us to think and look. We didn’t buy on the day but went back the next day.
Great service and great bed and mattress were British made
2026年8月21日
Bensons For Beds - Kidderminster373 からの回答
Hey Paul,
Bella sounds fantastic! 😊 Polite, knowledgeable, and happy to give you space to browse without any pressure. We're thrilled you found the perfect British-made bed and mattress, and we'll be sure to pass your kind words on to Bella! 🛏️
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist
A very easy purchase and delivery
2026年8月20日
自発的なレビュー
Bensons For Beds - Kidderminster373 からの回答
We're so pleased to hear that your purchase and delivery experience was easy. Thank you for your positive feedback!
Team Bensons
Dave Branch member of staff couldn't have been more helpful…
Branch member of staff couldn't have been more knowledgeable about your products.
He provided excellent detailed information with which we were able to make our decision on what was best for us to buy for our requirements.
2026年8月23日
Bensons For Beds - Kidderminster373 からの回答
We're delighted to hear that a member of our branch staff provided such knowledgeable and detailed information. It's wonderful that their expertise helped you make the best decision for your requirements. Thank you for your positive feedback!
Team Bensons
Great experience from start to finish
Great experience from start to finish. The gentleman was very helpful and polite, many thanks
2026年8月3日
Bensons For Beds - Kidderminster373 からの回答
We're so pleased to hear you had a great experience from start to finish! It's wonderful to know our team member was very helpful and polite. Thank you for your kind words!
Team Bensons
Good product delivered as pri
2026年7月10日
Bensons For Beds - Kidderminster373 からの回答
Thank you for your wonderful review! We are so pleased to hear that you are happy with the product and its delivery. We truly appreciate your feedback!
Great choice of beds amazing deals…
Great choice of beds amazing deals great staff what's not to love ❤️
2026年6月26日
Bensons For Beds - Kidderminster373 からの回答
We're so pleased you found a great selection of beds and appreciated our amazing deals and wonderful staff!
Team Bensons
Very good service from start to finish
Very good service from start to finish. Good sales team at Kidderminster. I was given good advice, as I have a lower back issue, and I didn't feel pressured into buying. I was told well in advance, my delivery slot, then I had a phone call day before with a 2 hour slot, then I was rang with 3o mins before delivery. The 2 chaps delivering were extremely polite
2026年6月28日
Bensons For Beds - Kidderminster373 からの回答
We're so pleased to hear you had such a good experience from start to finish! It's wonderful that our sales team provided helpful advice without pressure, especially with your back issue. We're also glad our delivery updates and polite delivery team met your expectations.
Team Bensons
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