Bensons For Beds - Lancaster122 レビュー 

298
TrustScore 5段階評価の5

4.8

Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE Morecambe, Lancashire, GB


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5つ星のうち5の評価

Tara explained fully all options to us & left my wife & I to look around the store. Because my wife was slow to make her mind up, it took us ages & when we eventually made our choice Tara patiently... もっと見る

5つ星のうち5の評価

Two lovely guys from Sunderland, Reece and Colin, delivered my mattress. Reece rang to let me know what time they would be arriving. They had the mattress unwrapped and in place in a flash. They mad... もっと見る

企業が回答しました

5つ星のうち5の評価

cannot praise highly enough the level of customer service that myself and my good lady received during our visit on the 10th of June at the Lancaster store at Morecambe. We managed to obtain a first... もっと見る

企業が回答しました

5つ星のうち5の評価

Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional... もっと見る

企業が回答しました


企業情報

  1. 寝室家具店
  2. ベッド専門店
  3. 寝具店
  4. マットレス専門店

Bensons For Beds - Lancaster122 について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE, Morecambe, Lancashire, 英国

  • 1524389334

4.8

優良

TrustScore 5段階評価の5

298件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(298)

過去12か月のレビュー数: 23,982

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

No pressure selling!

Tara explained fully all options to us & left my wife & I to look around the store. Because my wife was slow to make her mind up, it took us ages & when we eventually made our choice Tara patiently waited & ensured we understood the order process. Even though this made Tara late, (She stayed behind after her official finishing time of 3 0’Clock). She even phoned her kids to tell them she would be late to pick them up at school!
Deborah then went through all the paperwork with us and completed the order.
They were nice to deal & felt under no pressure.

2026年7月3日
5つ星のうち5の評価

Two lovely guys from Sunderland

Two lovely guys from Sunderland, Reece and Colin, delivered my mattress. Reece rang to let me know what time they would be arriving. They had the mattress unwrapped and in place in a flash. They made a great fuss of my little dog on the way out - that says a lot about a person! Definitely a five star team. ⭐️⭐️⭐️⭐️⭐️

2026年6月30日
自発的なレビュー
Bensons For Beds - Lancaster122 ロゴ

Bensons For Beds - Lancaster122 からの回答

We're so happy to hear about your positive experience with our delivery team! It's wonderful that they were efficient and even took the time to fuss over your dog. Thank you for your five-star feedback!

Team Bensons

5つ星のうち5の評価

Service was excellent throughout

Service was excellent throughout, communication from the start was great. Debbie @ Morecambe branch was very helpful

2026年6月19日
自発的なレビュー
Bensons For Beds - Lancaster122 ロゴ

Bensons For Beds - Lancaster122 からの回答

We're so glad to hear our service was excellent and communication was great from the start! Thank you for your wonderful feedback.

Team Bensons

5つ星のうち5の評価

A first class service

cannot praise highly enough the level of customer service that myself and my good lady received during our visit on the 10th of June at the Lancaster store at Morecambe. We managed to obtain a first class deal on two mattresses including collection and disposal of old mattresses and delivery of new. A special mention for Tara who really did go the 'extra mile' to provide us with what we required: this young lady would be an asset to any organisation, a first class service.

2026年6月10日
自発的なレビュー
Bensons For Beds - Lancaster122 ロゴ

Bensons For Beds - Lancaster122 からの回答

We are so pleased to hear about your excellent experience at our Morecambe store! It's wonderful to know you received such a first-class service and found the perfect mattresses. We appreciate you sharing your positive feedback.

Team Bensons

5つ星のうち5の評価

Staff at my local Bensons for beds are…

Staff at my local Bensons for beds are really nice. I were seen by Debbie and she were so helpful. Her customer service skills were spot on and I would give her a 5 star rating

2026年6月14日
Bensons For Beds - Lancaster122 ロゴ

Bensons For Beds - Lancaster122 からの回答

We are so pleased to hear about your positive experience with our team member! It's wonderful that their customer service skills were so helpful. Thank you for your kind words.

Team Bensons

5つ星のうち5の評価

We were given useful information and there was no hard sell.

We were given useful information and then allowed plenty of time to look around the showroom and consider our decision. The delivery came exactly on time and was carried out quickly and efficiently.

2026年6月9日
Bensons For Beds - Lancaster122 ロゴ

Bensons For Beds - Lancaster122 からの回答

We're so pleased you received useful information and had a smooth, efficient delivery. Thank you for your wonderful feedback!

Team Bensons

5つ星のうち5の評価

Very good choice of mattresses to…

Very good choice of mattresses to choose from and an extremely helpful salesperson, delivery quicker than expected, very happy with purchase.

2026年6月7日
Bensons For Beds - Lancaster122 ロゴ

Bensons For Beds - Lancaster122 からの回答

We're so pleased you found a great choice of mattresses and our salesperson was helpful. We're glad your delivery was quicker than expected!

Team Bensons

5つ星のうち5の評価

Great customer service

Great customer service, made to feel at ease and everything explained. All questions answered with knowledge and politeness. Not much more I can say...

2026年5月24日
Bensons For Beds - Lancaster122 ロゴ

Bensons For Beds - Lancaster122 からの回答

We're so pleased to hear you felt at ease and that everything was clearly explained. It's wonderful our team answered all your questions with knowledge and politeness.

Team Bensons

5つ星のうち5の評価

We have been very pleased with our…

We have been very pleased with our recent purchases - 1 king-size ottoman bed with mattress, quickly followed by 1 double ottoman base.
Tara has been exceptional in all our transactions - and an absolute credit to your team. Offered excellent advice and went above and beyond in ensuring we made the best purchases for our needs.
The delivery team on both occasions were excellent too - good communication and very efficient.

2026年4月28日
Bensons For Beds - Lancaster122 ロゴ

Bensons For Beds - Lancaster122 からの回答

We're so pleased to hear you're happy with your recent purchases! It's great to know that you received excellent advice and support, and that our delivery team provided efficient service. We appreciate your kind words.

Team Bensons

5つ星のうち5の評価

Brill customer service in store

Brill customer service in store, very knowledgeable and no pressure to buy. Kept updated via email and text with regards to delivery. Delivery team great took to correct rooms very pleasant and professional

2026年4月26日
Bensons For Beds - Lancaster122 ロゴ

Bensons For Beds - Lancaster122 からの回答

Thank you! 😊 We’re delighted to hear you appreciated the knowledgeable, no‑pressure service in store and the smooth updates along the way. It’s great to know our delivery team made the final step just as pleasant and professional. Enjoy your new bed,
Megan | Customer Care Specialist🛏️✨

5つ星のうち5の評価

Staff at the shop were very helpful and…

Staff at the shop were very helpful and patient, delivery was very efficient the lads were polite and friendly.

2026年4月26日
Bensons For Beds - Lancaster122 ロゴ

Bensons For Beds - Lancaster122 からの回答

Thank you! 😊 We’re really pleased our store team were helpful and patient, and that delivery was efficient with friendly, polite lads. Enjoy your new bed,
Megan | Customer Care Specialist✨

5つ星のうち5の評価

From the store to delivery

From the store to delivery, all first class

2026年4月18日
Bensons For Beds - Lancaster122 ロゴ

Bensons For Beds - Lancaster122 からの回答

Thank you! We’re delighted to hear everything was first class from the store right through to delivery 😊
Thanks again for your support – we truly appreciate it,
Megan | Customer Care Specialist

5つ星のうち4の評価

The salesperson was very helpful and…there was a lot of choice

The salesperson was very helpful and friendly, however, there was only one person in the whole store. There were a lot of beds available which meant that there was too much to choose from easily. I had a very limited budget and the mattress most suited to me was very much hidden away at the back of the store. Whilst I understand the reason behind this I could imagine people being put off by the huge amount of choice and only 1 member of staff to help.

2026年4月20日
Bensons For Beds - Lancaster122 ロゴ

Bensons For Beds - Lancaster122 からの回答

Thank you for your detailed feedback. We’re pleased to hear the salesperson was friendly and helpful, but we appreciate your comments about staffing levels and the amount of choice in store, especially when shopping on a limited budget. Your feedback is valuable and will be shared to help improve the in‑store experience,
Megan | Customer Care Specialist

5つ星のうち5の評価

Lancaster Bensons- Knowlegable and understanding

Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional, efficient and down to earth too! We left with our new Tempur mattress and pillows ready for our best night's sleep ever! Thank you Carl and we definitely recommend 🙏🏻

2026年4月12日
自発的なレビュー
Bensons For Beds - Lancaster122 ロゴ

Bensons For Beds - Lancaster122 からの回答

We're happy to hear that your visit was warm and informative. It's great to know the team member understood your comfort needs so well and provided efficient, professional service. We appreciate your recommendation and hope you enjoy your new mattress and pillows!
💜

Team Bensons

5つ星のうち5の評価

On time worked clean and fast

On time worked clean and fast
Very pleasant men

2026年4月12日
Bensons For Beds - Lancaster122 ロゴ

Bensons For Beds - Lancaster122 からの回答

Mr & Mrs Beaumont,

We appreciate your feedback! 😊 We're delighted to hear our team was punctual, efficient, and tidy, and that they were very pleasant.

Team Bensons

5つ星のうち5の評価

It was excellent service I received…

It was excellent service I received from going in to coming out sales assistant Tara assistant was absolutely 💯 fantastic if giving points Tara 100/100

2026年4月10日
Bensons For Beds - Lancaster122 ロゴ

Bensons For Beds - Lancaster122 からの回答

Mr Ernest John,

We're delighted to hear you received excellent service! It's fantastic to know our team member was so helpful and that you had a wonderful experience. We appreciate your feedback!

Team Bensons - Jessica

5つ星のうち5の評価

We received the best of attention and…

We received the best of attention and advice when we recently purchased our new mattress. Could not have been looked after better👋👋👋

2026年4月2日
Bensons For Beds - Lancaster122 ロゴ

Bensons For Beds - Lancaster122 からの回答

Thank you so much for your kind words! 😊 We’re delighted to hear you felt so well looked after and that our advice helped you find the perfect mattress. Enjoy your great night’s sleep,
Megan | Customer Care Specialist

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