Very good and Victoria in the Llandudno store was very helpful answered all our questions and wasn’t pushy , also we found the other members of staff there very pleasant
所在地
所在地を変更Unit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY Llandudno, North Wales, GB
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レビュアーのコメントを見てみましょう
The sales person in the shop was very helpful and not trying to push expensive ones over cheaper ones. He clearly explained the different types of mattresses, gave time to think it through. Arranged... もっと見る
企業が回答しました
Very helpful and knowledgeable and we didn't have to wait to long for delivery. My only issue would be the amount of text messages and emails you receive is rediculas far to many.
The experience at the store in Llandudno was excellent . Jason the salesman was excellent . With a few days before delivery I needed to check how the headboard would be attached. Jason obliged and I... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Llandudno226 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY, Llandudno, North Wales, 英国
- 1492874821
4.8
優良
467件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
I can't speak for the experience of the mattress we bought yet but the experience in the shop was great .. Craig was very polite not at all pushy and best all he had a sense of humour
2025年4月22日
Bensons For Beds - Llandudno226 からの回答
Thank you for your kind words! We're so glad you had a positive experience with Craig at our shop. We hope you'll love your new mattress and please don't hesitate to reach out if you need anything else. Sleep well, Team Bensons💜
Llandudno store
We went into the Llandudno store after looking in other stores around the area and found this store to be much more helpful and gave us what we thought was honest reviews on certain beds.after things were explained to us by Jamie we decided to get everything from this store. The knowledge Jamie had with mattresses and beds in general was very helpful in us choosing the right bed and mattress. There was no pressure put on us to buy anything. Jamie had explained everything to us and he make sure we understood everything.
2025年4月22日
Bensons For Beds - Llandudno226 からの回答
Thank you for taking the time to share your positive experience at our Llandudno store! Our team is dedicated to providing honest and knowledgeable service to help our customers choose the perfect bed and mattress. We are happy to have earned your business and we appreciate your support!
Sleep well, Team Bensons💜
Assistant Stephanie extremely helpful.
Very pleasant assistant Stephanie. We didn't have to wait as she approached us straightaway in a lovely very welcoming manner
2025年4月22日
Bensons For Beds - Llandudno226 からの回答
Thank you for your kind words about Stephanie! We value her dedication to providing prompt and welcoming service to our customers. It's always a pleasure to hear positive feedback like yours. We look forward to serving you again soon! Sleep well, Team Bensons💜
Steph and her colleagues were very…
Steph and her colleagues were very knowledgeable and really helpful. A first class company employing excellent staff
2025年4月22日
Bensons For Beds - Llandudno226 からの回答
Thank you for your kind words! We pride ourselves on providing top-notch service, and we are thrilled to hear that we exceeded your expectations. We appreciate your support and look forward to assisting you again in the future! - Team Bensons 💜
Llandudno store is fantastic
I can’t thank the Llandudno girls enough for their help on Thursday 17/04/25. My father has cancer that has moved to his lower back and he’s been so uncomfortable in bed. The girls at bensons helped him find the perfect new mattress and recommend a pillow too that he loves and has given him the best nights sleep in months. Absolutely wonderful experience and I’ll be recommending to everyone.
2025年4月17日
自発的なレビュー
Bensons For Beds - Llandudno226 からの回答
Thank you for sharing your positive experience, we are so glad to hear that our team at Bensons was able to help your father find the perfect mattress and pillow for a comfortable night's sleep. We wish him all the best in his battle with cancer. Your recommendation means a lot to us!
Polite & helpful
2025年1月12日
Bensons For Beds - Llandudno226 からの回答
Thank you so much for your kind words! We always strive to provide excellent service and assistance to our customers. It means a lot to us that you had a positive experience. We look forward to serving you again in the future!
Bensons For Beds - Llandudno226 からの回答
Thank you so much for your kind words! We are so happy to hear that you had an excellent experience with our friendly and professional staff at our Llandudno store. We truly appreciate your support and hope to see you again soon!
Purchase Made in Llandudno
Purchase Made in Llandudno , staff we’re great , showed me all the offers . Easy to deal with . Now just waiting for the delivery (30 days) after purchase. Cheers
2025年4月3日
Bensons For Beds - Llandudno226 からの回答
Thank you for choosing to shop with us in Llandudno! Our staff is dedicated to providing exceptional service and finding you the best deals. Thank you for your purchase and we cannot wait for you to receive it in 30 days! Cheers! 🎉🛍️ #ShopLlandudno #GreatService #BestDeals
Bensons For Beds - Llandudno226 からの回答
Thank you for your review! We are delighted to hear that our team provided you with exceptional assistance. Customer satisfaction is our top priority and we are happy to have met your needs. We look forward to doing business with you again in the future!
Excellent customer care and knowledge…
Excellent customer care and knowledge of salesman in shop. Also, the delivery team, were excellent and carried the mattress to the room of choice. Really helpful and friendly. The mattress is really comfy too - I would highly recommend them!
2025年3月21日
自発的なレビュー
Bensons For Beds - Llandudno226 からの回答
We're happy to hear that you received excellent customer care and helpful delivery service! It's great to know the team was friendly and accommodating, and that you find the mattress comfy. Thank you for recommending us, Megan at Customer Care
Great customer service in the shop lots…
Great customer service in the shop lots of beds to choose from
2025年3月19日
Bensons For Beds - Llandudno226 からの回答
We're happy to hear you received great customer service and found a wide selection of beds in our shop. Thank you for your positive feedback, Megan at Customer Care
Bensons For Beds - Llandudno226 からの回答
We appreciate your kind words! We are so happy to hear our team provided excellent and helpful service during your visit. Take care, Megan at Customer Care
Very helpful sales person.
2025年3月11日
Bensons For Beds - Llandudno226 からの回答
We're glad you had a helpful experience. Thank you for your positive feedback; we appreciate it greatly, Megan at Customer care
Excellent local Llandudno store …
Excellent service in store and very helpful matched online prices
2025年3月11日
Bensons For Beds - Llandudno226 からの回答
We're happy to hear that you received excellent and helpful service in our store, and that we matched online prices for you. Thank you, Megan at Customer care
Great staff
What a great store you have in Llandudno. Very friendly staff, we wanted to change our mattress as the initial one was not as comfortable after trying at home. Craig was very helpful & advised us on a good memory foam mattress. We didn't realise it would be so easy to change. Stephanie sorted out the paper work & explained all thr details in a very knowledgeable & friendly way. Overall a great buying experience with Bensons for beds & would highly recommend the Llandudno store.
2025年2月28日
自発的なレビュー
Bensons For Beds - Llandudno226 からの回答
We're happy to hear that you had such a positive experience at our Llandudno store! It's great to know our team was helpful in finding a comfortable mattress and making the exchange process easy. Thank you for recommending us!
Sleep well, Team Bensons💜
Bensons For Beds - Llandudno226 からの回答
We appreciate you sharing your positive experience! We are so glad our staff was helpful, informative, and friendly to you. Take care, Megan at Customer Care
I received good customer service
I received good customer service and was allowed plenty of time to chose a bed although I took a long time to make my choice I felt valued and un hurried. I chose a bed and paid a deposit , but due to up coming surgery and a possible delivery date that was likely to clash with my recovery, I returned the following day to cancel until a later date The assistant was very helpful in arranging a full refund and made me feel comfortable about it
2025年3月3日
Bensons For Beds - Llandudno226 からの回答
We're happy to hear that you felt valued during your selection process. We appreciate you sharing your experience regarding the cancellation and are glad the assistant made you feel comfortable. Thank you for your feedback, Megan at Customer Care
Thanks
Craig, who we'd met earlier in the week when choosing our mattress was really helpful on both visits - very friendly, and a credit to your company. We were made to feel very welcome and never pressured as can sometimes be the way when shopping for such a purchase. Thank you.
2025年2月22日
自発的なレビュー
Bensons For Beds - Llandudno226 からの回答
We're happy to hear that you felt welcome and had a positive experience. It's great to know that our team member was helpful during your visits. Thank you for your kind words and for sharing your feedback with us, Megan at Customer Care
I always use the Llandudno Branch
I always use the Llandudno Branch. The staff are always very helpful and informative.
The quality of items very very high.
Mrs Julie Carr
2025年2月19日
Bensons For Beds - Llandudno226 からの回答
We're happy to hear that the Llandudno team consistently provides helpful and informative service! We appreciate your kind words regarding the high quality of our items. Thanks for your positive feedback, Megan at Customer Care
Helpful, Informative and Knowledgeable
We were asked if we needed help and she was so knowledgeable and helpful that we were glad she did offer her assistance. Not pushy, but really interested in how she could help us and what we think we were looking for.
2025年2月8日
Bensons For Beds - Llandudno226 からの回答
We're happy to hear that our team member was so helpful and knowledgeable! We appreciate you mentioning their approach to understanding your needs. Thank you for your positive feedback, Megan at Customer Care
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