Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... もっと見る
企業が回答しました
We called into Bensons beds, the Llanelli store and were served by John. He immediately noticed our arrival in store and straight away he came over to help. John is a wonderful sales rep. He provided... もっと見る
Pros: - Their staff in the Llanelli store (Very helpful, always called to give updates) - Their delivery drivers (Very nice and professional guys) - Good product (only the first day however ve... もっと見る
As my wife and I are in our eighties we were a bit apprehensive and nervous in buying a new bed but the salesman ( John, at the Pemberton, Llanelli store ) immediately reassured us. He explained the... もっと見る
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当該企業による記述
Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Member of staff, John was great. Friendly, informative and not pushy unlike some. Good sense of humour too!
Very friendly and good service
All paperwork undertaken very efficiently.
Liked the service.not quite sure about not being able to get credit terms not offered nor the free pillow you offered on line.im not sure wether I have 5or 8year guarantee.
John was very helpful and easy to talk with. Easy to find the bed we wanted
Excellent service as expected from my previous purchase
Excellent service and advice at Llanelli store.
Can’t fault Bensons - this is the 4th, bed bought from the store.
Pros:
- Their staff in the Llanelli store (Very helpful, always called to give updates)
- Their delivery drivers (Very nice and professional guys)
- Good product (only the first day however very comfortable and looks good)
Cons:
- Their customer service. (couldn't inform me of the why the issue happened. Didn't try and resolve the issue, and didn't leave any notes that our conversation happened so someone else could help)
- Their distribution center (rescheduled our delivery without speaking with us which lead to a total of a 7 week wait)
- Cost us the sale of our old bed because of these issues
John was very helpful because we weren't sure what we wanted but he was great and we have bought exactly the right bed for us.
Friendly and knowledgable staff. Just the right amount of input - not overbearing, no pressure to buy/make a decision and responsive to needs
We met John at the Llanelli store at the end of December and he was a big help choosing our bed and mattress.
Salesman was really good , polite and very knowledgable . Treated us very well .
The agent was really helpfull and informative but not pushey at all,or we would have left.
Staff were very welcoming and knowledgable .
able to discuss our options freely, no pressure.
good range in shop
The shop assistant was very helpful. Answered all our questions with obvious knowledge of beds etc. went through the purchase process very efficiently explaining the ordering and delivery process.
On both the occasions I visited the store I was very impressed with the salesperson . He was helpful , informative & polite .
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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