Sales assistant was friendly, helpful and very knowledge and offered 3 options to meet our requirement. (only minor criticism is that we wanted to have a look around the store, but felt having been... もっと見る
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Shameela greeted us , gave us an overview of the products , and then left us to have a good look around on our own . When we had selected what we wanted ,the transaction was very smooth . Shameela is... もっと見る
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We are glad we visited the store in Luton to check different brands mattresses. With help from the store assistant we ended up selecting a different mattress to the one we were looking for. But that w... もっと見る
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Five stars for Patrycja at the Luton Chaul End branch! She went above and beyond to assist us with our purchase. She listened to our requirements, offered expert guidance on bedroom options, and showe... もっと見る
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企業情報
Bensons For Beds - Luton222 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4 Hatters Way Retail Park, Chaul End Lane, LU4 8FD, Luton, Bedfordshire, 英国
- 1582507626
4.8
優良
367件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Good experience
From the sales person In the shop to the delivery the experience was good. I was kept up to date with what was happening with my order. The delivery drivers were very nice too they protected the carpets by over shoe protection. Took the furniture to the bedroom took time to see if we were happy
2024年12月24日
自発的なレビュー
Helpful advice provided by Steve and the team - a positive experience..
Helpful advice from Steve and the team.
2024年12月9日
We bought a bed frame from Bensons for…
We bought a bed frame from Bensons for Beds, Amazing Customer service the lady named Aneesa was very patient and helpful in answering any questions we had with such detail and helped us buying our new bed .
2024年12月5日
The staff were brilliant in luton store
2024年11月1日
Brilliant customer Service Service
Great service levels provided by a very friendly and helpful customer service team managed by a great manager.
The products are pure quality sold at a very reasonable price relative to other similar retailers.
I will definitely recommend to others after the brilliant experiences we have had..
Thank you team Bensons at Hatters Way, Luton.
2024年11月6日
Current delivery time is ridiculous and wasn’t told at the time of ordering
Lovely experience in the shop, manager was great, ordered my bedroom furniture, was told 8/10 weeks delivery, 4 days later now told 18 weeks delivery, end of March next year! What a joke! So not happy with this as I was going to go to John Lewis and didn’t because they were saying 13 weeks, now these lot do this? It’s not really acceptable as it’s almost double the time!
2024年11月5日
Very good service.
Very good service.
Came away with what we wanted and pleased with the price, could not have been better.
2024年11月1日
Bridget our sales lady
Bridget our sales lady, was very helpful helping us to make a decision on which mattress to purchase, she showed us all mattresses in the range, thank you Bridget!
The driver Janis Smits and co worker who delivered our mattress were very polite and took the trouble to put on shoe protectors each time they went in and out and delivery went very smoothly, we were very pleased
2024年10月12日
5 stars and a big round of applause
Been at Bensons for Beds 2 weeks ago to check a mattres that actually helps with your sleep and was not disappointed.
The staff was very helpful and friendly without making you believe that you have to get a mortgage to get a proper mattress and so the quality of their products and services.
Benson for beds team wish you a big round of applause 🙌 👏 👍
2024年10月1日
Great service lovey young girl called…
Great service lovey young girl called Brigitte and the manager they both done great fabulous job gave us what we wanted thank u soo much for helping us
2024年10月16日
The mangers knowledge
The manager Steven being so knowledgeable of the products. Made it easier for us to make a decision and get the correct bed for us.
2024年10月8日
Poor experience from customer service
The ottermen bed ordered when put together would not close, the frame slightly bent and no instructions on how to put together the frame, we had to go back to the shop twice. We spoke to the customer service operator and complained as we spent over £3500.00 on the bed. They said they would send an engineer 3rd party? So we are waiting for someone to contact us.They would not offer a good will jester or compensation. I need to replace another but would not use bensons because of our poor experience, if they had of compensated of thing would have been so different.
2024年8月3日
They were great!
2024年10月1日
Didn't need to sleep on it.
Loved the whole experience.
No pushy salesman.
Told him what we were looking for.He explained all that we needed to know,and left it with us to look around ourselves.We made our own decisions.
Very happy with our purchase,and delivery date.
Would recommend Bensons to everyone.
2024年9月10日
Good customer service
The sales girls was able to convince me to see reason why their product is the best for me
2024年9月8日
As we are looking for bed and mattress…
As we are looking for bed and mattress for a while,noticed bed and mattress very good and affordable price,bed frame seems to be nice and strong lots of storage and obviously we got perfect one in with half price.
2024年9月4日
EXCELLENT SERVIOCE FROM START TO FINISH
FROM CUSTOMER SERVICE IN THE STORE TO DELIVERY EVERYTHING WENT SMOOTHLY AND GAVE US CONFIDENCE. PROFESSIONAL AND FRIENDLY STAFF BOTH IN STORE AND THE DELIVERY TEAM
2024年8月16日
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