No pressure selling, useful advice. based on what we thought we wanted, and didnt want, we were shown alterrnatives that were similar, both higher and lower in price and from different manufacturers.... もっと見る
企業が回答しました
所在地
所在地を変更Unit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB Macclesfield, Cheshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Both Darryl and Andy were exceeding helpful, they asked us sensible pointed questions concerning what we were looking for in a mattress/bed. They listened and there was no hard sell. They made suggest... もっと見る
企業が回答しました
On arrival we were spoken to by Peter who offered his services if required without being to pushy. As we walked around the showroom he was there to call over if we had any questions and also to learn... もっと見る
企業が回答しました
Welcomed by the sales guy initially but then left very much to our own devices to try ask the mattresses. Our questions were answered professionally and clearly and we managed to utilise a discount... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Macclesfield627 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB, Macclesfield, Cheshire, 英国
- 1625618190
4.7
優良
364件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Bensons For Beds - Macclesfield627 からの回答
Thank you for your kind words! We're thrilled to hear that you found our team polite, caring, and efficient. Your satisfaction is our top priority, and we look forward to serving you again soon!
All good from store to delivery.
2026年10月23日
Bensons For Beds - Macclesfield627 からの回答
Thank you for your fantastic review! We're thrilled to hear that you had a great experience from the store to delivery. Your satisfaction is our top priority, and we look forward to serving you again soon!
Bensons For Beds - Macclesfield627 からの回答
Thank you for your kind words! We're thrilled to hear that our sales staff made a positive impact on your experience. We strive to provide helpful and knowledgeable service to all our customers. We look forward to serving you again soon!
Communication from purchase to delivery…
Communication from purchase to delivery - exceptional.
Short window delivery time on delivery day, and always informed as to when and where coming from
2026年10月9日
Bensons For Beds - Macclesfield627 からの回答
Thank you for your fantastic review Elizabeth! We're thrilled to hear that you had an exceptional experience with our communication and delivery process. Your satisfaction is our top priority, and we look forward to seeing you again soon,
Megan | Customer Care Specialist
No pressure selling
No pressure selling, useful advice. based on what we thought we wanted, and didnt want, we were shown alterrnatives that were similar, both higher and lower in price and from different manufacturers. at no point did we feel we were being 'sold' something.
2026年10月7日
Bensons For Beds - Macclesfield627 からの回答
Thank you for your wonderful feedback Mr Stone! We're thrilled to hear that you appreciated our no-pressure approach and found our advice helpful. Our goal is to provide options that suit your needs and budget. We look forward to seeing you again,
Megan | Customer Care Specialist
Bensons For Beds - Macclesfield627 からの回答
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our products and service. Andy is indeed a star, and we appreciate your support. We look forward to serving you again soon!
Fabulous staff in store and delivery…
Fabulous staff in store and delivery team. Everything went as planned and we love our sofa bed.
Will be returning as the quality of the goods is excellent.
2026年9月26日
自発的なレビュー
Bensons For Beds - Macclesfield627 からの回答
Thank you for your wonderful review! We're thrilled to hear that you loved your sofa bed and had a great experience with our staff and delivery team.
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist
Shopping experience was very good.
2026年9月29日
Bensons For Beds - Macclesfield627 からの回答
Thank you for your positive feedback! We're thrilled to hear that you had a great shopping experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon!
Excellent customer service at the Macclesfield store
Both Darryl and Andy were exceeding helpful, they asked us sensible pointed questions concerning what we were looking for in a mattress/bed. They listened and there was no hard sell. They made suggestions, allowed us to try the different mattres choices regardless of price. They both made a point to make sure that the whole process was enjoyable and that we left with a purchase that satisfied us.
2026年9月30日
Bensons For Beds - Macclesfield627 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that Darryl and Andy provided you with such a positive experience. Our goal is to ensure every customer finds the perfect mattress without any pressure. We appreciate your support and hope you enjoy your new purchase!
Helpful advice on bed but no mention of cost of headboard…
Helpful advice on options for bed base and mattress but initially no mention of headboard, which subsequently added 38% to the price.
2026年9月4日
Bensons For Beds - Macclesfield627 からの回答
Thank you for your feedback! We're glad you found our advice helpful. We appreciate your input regarding the headboard pricing and will work on improving our communication. Your satisfaction is important to us, and we hope you enjoy your new bed setup!
Bensons For Beds - Macclesfield627 からの回答
Thank you for your fantastic review! We're so pleased to hear that our staff made your experience easy from ordering to delivery, and that you received good service throughout.
Team Bensons
Bed delivery
Delivery was on time with the driver calling me to give an hours notice.
Bed was carefully placed in the bedroom.
2026年8月29日
Bensons For Beds - Macclesfield627 からの回答
Hello Steve,
Thank you for your lovely feedback! 😊 We're delighted to hear that your delivery arrived on time and that the driver kept you informed with a call an hour before arrival. It's great to know our team carefully placed your bed exactly where you wanted it, helping to make the experience as smooth and convenient as possible.
Thank you for choosing us. We hope you enjoy your new bed and many comfortable nights ahead,
Megan | Customer Care Specialist⭐
Darryl was very knowledgeable and…
Darryl was very knowledgeable and helpful throughout the process in helping us find the right bed for us.
2026年8月28日
Bensons For Beds - Macclesfield627 からの回答
Hello,
Thank you for your wonderful feedback! 😊 We're delighted to hear that Darryl was so knowledgeable and helpful throughout your journey with us. Choosing the right bed is an important decision, and it's great to know that his expertise and guidance helped you find the perfect option for your needs.
We'll be sure to pass on your kind words to Darryl, who will be thrilled to hear that he made such a positive difference to your experience. Thank you for choosing Bensons for Beds, and we hope you enjoy many years of comfort in your new bed,
Megan | Customer Care Specialist
It was very good of Darren to sort…
It was very good of Darren to sort things out for us both
2026年8月29日
Bensons For Beds - Macclesfield627 からの回答
Thank you for your kind words and please remember I'm only a call away if you need.
Great service alround from…
Great service alround from delivery,condition and store manager at Macclesfield branch. Delighted with the products and service support thank you
2026年8月22日
自発的なレビュー
Bensons For Beds - Macclesfield627 からの回答
Thank you for your kind words! We take pride in delivering exceptional service, and I am thrilled to hear that our team at the Macclesfield branch exceeded your expectations. We appreciate your business and hope to see you again soon. #CustomerSatisfaction #ExceptionalService
Great Bed Buying Experience
Benson for Beds store staff were very knowledgeable and friendly and guided us patiently through our selection process. They were also very kind to our toddler. The delivery experience was very smooth, quick and hasslefree - very friendly experts.
2026年8月1日
自発的なレビュー
Bensons For Beds - Macclesfield627 からの回答
We're so pleased to hear you had such a positive experience with us! It's wonderful that our store staff were knowledgeable and friendly, guiding you patiently through your selection. We're also delighted that your toddler was well-received and that your delivery was smooth and hassle-free.
Team Bensons
Bensons For Beds - Macclesfield627 からの回答
Thank you for your amazing review! We are thrilled to hear that we were able to exceed your expectations with our service. It's our goal to always deliver on time and provide knowledgeable expertise. We look forward to serving you again in the future!
Brilliant service
Brilliant service from ordering in the shop right through to it being delivered and assembled in my home. Very professional, no pushy sales and just an overall great experience. Bed is lovely; very comfy and the ottoman aspect is so much bigger than I anticipated which is great!
2026年8月8日
Bensons For Beds - Macclesfield627 からの回答
We're so pleased to hear you had such a brilliant experience with us! It's wonderful that our team provided professional and non-pushy service from ordering to delivery and assembly. We're delighted you find your new bed lovely and comfy, and that the ottoman storage is so much bigger than anticipated!
Team Bensons
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。