First time at Bensons Beds, the choice is tremendous, with a large spread of prices, makes and designs. There’s no pressure, but guidence is available. We found the ideal bed( low) and mattress ( ex... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We visited the showroom, saw a bed we liked and then looked at the website to see details. Very good offer of bed + mattress. Back to the showroom to have another look and decided to order. All fine... もっと見る
企業が回答しました
As a valued customer having purchased from Bensons for Beds for years. I was very disappointed to be charged an admin charge for changing my recent order, I didn’t cancel my order, I simply changed my... もっと見る
企業が回答しました
Absolutely delighted with my first experience of buying from Bensons for Beds - it will definitely not be my last! The whole process from choosing the best products for my needs, right through to the... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Metro Centre279 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 7 Metro Retail Park, NE11 9XU, Gateshead, Tyne And Wear, 英国
- 1914606158
4.9
優良
574件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A great place to pick your new bed.
First time at Bensons Beds, the choice is tremendous, with a large spread of prices, makes and designs. There’s no pressure, but guidence is available. We found the ideal bed( low) and mattress ( extra firm).
And with so many beds to choose from we easily found the bed that suited our needs and price point. This showroom at the Metro Centre is on the large side, so you’ve got a great selection to pick from.
Louise was very informative and guided us to negotiate the vast array of beds, but allowed use to freely browse at our leisure.
2026年10月30日
Bensons For Beds - Metro Centre279 からの回答
Thank you for your wonderful review! I'm thrilled to hear you had a great experience at our store and found the perfect bed and mattress. Its nice that we can allow you to explore and still give advice when needed. We appreciate your feedback and hope you and Rose enjoy your holidays. It was lovely to meet you both.
Absolutely delighted with my first experience of buying from Bensons for Beds
Absolutely delighted with my first experience of buying from Bensons for Beds - it will definitely not be my last! The whole process from choosing the best products for my needs, right through to the delivery, was completely seamless and extremely well executed. I was kept fully informed of the progress of my order and the details of the delivery throughout, and the lads who came to the house were friendly, polite, and very accommodating, even removing their shoes before entering the house. This has been one of the most enjoyable, hassle-free, and satisfying shopping experiences I've ever had - THANK YOU!
2026年10月31日
自発的なレビュー
Bensons For Beds - Metro Centre279 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that your experience with Bensons for Beds was seamless and enjoyable. Our team works hard to provide excellent service, and it's great to know that our delivery team made a positive impression. We look forward to serving you again!
Bensons For Beds - Metro Centre279 からの回答
Thank you for your kind words! We're thrilled to hear you had a great experience with our service. Our team works hard to provide the best for our customers, and your feedback motivates us to keep it up.
Angela was very professional
Angela was very professional, new her products and steered us in the right direction.
2026年10月31日
Bensons For Beds - Metro Centre279 からの回答
Thank you for your kind words! We're thrilled to hear that Angela provided you with excellent service and guidance. Our team is dedicated to helping customers find the right products, and it's great to know we succeeded with you. We look forward to serving you again!
Customer service was perfect
Customer service was perfect, both knowledgeable and friendly. Paul helped us out a lot and definitely made the whole thing a lot better for us.
2026年10月27日
Bensons For Beds - Metro Centre279 からの回答
Thank you for the lovely review, we do try and give great customer service in store.
Showroom great but cheaper to order online
We visited the showroom, saw a bed we liked and then looked at the website to see details. Very good offer of bed + mattress. Back to the showroom to have another look and decided to order. All fine, except that we would have to pay a delivery charge ordering at the showroom, no charge ordering through the website. So, back home and paced the order on the website! But it was very useful seeing the bed + mattress in the showroom and getting useful advice from the assistant.
2026年10月26日
Bensons For Beds - Metro Centre279 からの回答
Thank you for your detailed review! We're thrilled to hear that you found our showroom helpful and enjoyed our bed and mattress selection. We appreciate your feedback on the delivery charge and will take it into consideration. Enjoy your new bed, and we hope to see you again soon!
Excellent
From entering the shop to delivery I can only say what an excellent team - communication, knowledge, friendly, courteous, respectful all in all made our choosing a mattress an easy job
2026年10月25日
Bensons For Beds - Metro Centre279 からの回答
Thank you so much for your kind words. All the staff in Metro Store try and give great service to all our customers and make the process fun and easy to navigate.
My husband and I visited the store in…
My husband and I visited the store in the metro centre and when we walked in we were overwhelmed with the choice we had and we really did not know where to start. We were welcomed by a lovely lady called Louise. I told Louise i had an issue with my back so she put us on a bed that checked the best mattress would suit us. We tried a number of mattresses and Louise even changed the pillows so we could get the best feel for the bed.
Nothing was any trouble and she went above and beyond to help us. Excellent customer service. I would definitely recommend Bensons for beds metro centre. Louise is fab. Thank you so much xx
2026年10月24日
自発的なレビュー
Bensons For Beds - Metro Centre279 からの回答
Thank you so much Angela for the lovely review, it was a pleasure meeting you and Stephen. This is what the job is all about, meeting different people and helping them choose a bed which suits them. I look forward to hearing all about your good nights sleep when you receive your new products. ps please dont have a pillow fight with those pillows 🙂. Take care of each other and i hope the mattress helps with your back.
The assistant was so helpful and really…
The assistant was so helpful and really listened to my requirements before offering a selection of beds.
2026年10月23日
自発的なレビュー
Bensons For Beds - Metro Centre279 からの回答
Thank you for your kind words! We're thrilled to hear that our assistant provided you with great service and listened to your needs. We strive to help our customers find the perfect fit. We appreciate your feedback and look forward to serving you again!
Great experience dealing with Paul very…
Great experience dealing with Paul very knowledgeable and helpful.
2026年10月20日
Bensons For Beds - Metro Centre279 からの回答
Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience and found our team member to be so helpful and knowledgeable. Providing excellent service is our top priority, and we look forward to welcoming you back soon!
Team Bensons
Bensons kept in touch throughout
Bensons kept in touch all the time with the progress of my bed.
The delivery men were great and everything went smoothly.
Thank you
2026年10月16日
Bensons For Beds - Metro Centre279 からの回答
Thank you for your wonderful review! We're thrilled to hear that you were kept well informed throughout the process and that our delivery team made sure everything went smoothly. We appreciate your kind feedback and hope you enjoy your new bed!
Team Bensons
Brilliant service and advice.
We were made to feel at ease as soon as we entered the store. The sales assistant, Louise, was brilliant, we spent over 1 1/2 hours with Louise and nothing was a bother for her. She was very patient with us and she could have not done more to help us. Would definitely recommend the Metro Centre branch for quality and choice. Just ask for Louise and you’ll be sorted. Thanks Louise.
2026年10月20日
自発的なレビュー
Bensons For Beds - Metro Centre279 からの回答
Thank you so much for this wonderful feedback. We are absolutely delighted to hear that you were made to feel so welcome and that you received such patient, dedicated, and helpful assistance during your visit. It is fantastic to know you highly recommend the branch for its excellent service and choice. We will be sure to pass your lovely comments on to the team member who assisted you. Thank you for choosing us, and we hope to see you again in the future!
Team Bensons
Bensons For Beds - Metro Centre279 からの回答
Thank you for your kind words! We're thrilled to hear that our team member was able to provide you with such knowledgeable and helpful support during your visit. Delivering excellent service is our top priority, and your positive feedback means a lot to us. We look forward to welcoming you back soon!
Team Bensons
Bensons For Beds - Metro Centre279 からの回答
Thank you for your kind words! We're thrilled to hear that our staff made your visits enjoyable. We strive to provide excellent service and look forward to welcoming you back soon!
Neil in the Metro centre branch was…
Neil in the Metro centre branch was very informative and patient while we chose our bed. A very pleasant man
2026年10月10日
Bensons For Beds - Metro Centre279 からの回答
Thank you for your kind words! We're thrilled to hear that Neil provided you with excellent service. Our team is dedicated to helping customers find the perfect bed, and it's great to know that Neil made your experience enjoyable. We appreciate your feedback!
Assistant was very helpful and friendly
Assistant was very helpful and friendly
I was left to browse without being pestered
The assistant provided advice at our request and was efficient in a processing our order
2026年10月9日
Bensons For Beds - Metro Centre279 からの回答
Thank you for your kind words! We're thrilled to hear that our assistant made your experience enjoyable and efficient. We believe in providing the right balance of support and freedom for our customers. We look forward to serving you again soon!
Bensons For Beds - Metro Centre279 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that our staff was helpful and that you loved our product. Your satisfaction is our top priority, and we look forward to serving you again soon!
Bensons for Beds are always reliable…
Bensons for Beds are always reliable and always do a fantastic job! The beds are extremely comfortable and the two gentlemen who put the beds together were very polite and helpful and Louise in the shop at metro centre is very helpful too. Always a pleasure to shop with Bensons!
2026年10月9日
Bensons For Beds - Metro Centre279 からの回答
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team and that you're enjoying your comfortable bed. We appreciate your kind words about Louise and our delivery team. We look forward to serving you again soon!
This is the second time i have…
This is the second time i have purchased from Bensons and just like the first every step of the process was exceptional
2026年10月9日
Bensons For Beds - Metro Centre279 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that your experience with us has been consistently exceptional. Your support means the world to us, and we look forward to serving you again soon!
Bensons For Beds - Metro Centre279 からの回答
Thank you for your kind words! We're thrilled to hear that you enjoyed our products and found our staff helpful. We strive to provide the best experience for our customers and your feedback motivates us to keep up the great work. We look forward to serving you again soon!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。