Andy and Mac the delivery drivers were really good and brought the parcels up stairs and were very friendly.great staff you have . definitely recommend you.
企業が回答しました
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レビュアーのコメントを見てみましょう
I was informed of the different contents of the matress I wanted to buy and then was left to try each one available to me. I was given the time and space to lie down on each bed and lie on my side and... もっと見る
At this time of year we don't have spare cash to spend on a new bed, so the finance option is an excellent choice. Very easy and straight forward to set up. Looking forward to receiving our new bed.
Great warm and friendly staff very help full great knowledge of mattress information not too pushy let us choose at ease would definitely recommend couldn’t fault them very helpful Thankyou
企業情報
Bensons For Beds - Middlesbrough574 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit E Cleveland Retail Park, TS6 6UX, Middlesborough, Teeside, 英国
- 1642468310
3.9
ほぼ満足
15件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Middlesbrough574 からの回答
So pleased to hear you received helpful, relaxed service and a seamless journey from store to delivery. Thank you for sharing,
Megan | Customer Care Specialist
Andy and Mac the delivery drivers were…
Andy and Mac the delivery drivers were really good and brought the parcels up stairs and were very friendly.great staff you have . definitely recommend you.
2026年4月10日
Bensons For Beds - Middlesbrough574 からの回答
Thank you so much for the lovely feedback! Andy and Mac will be delighted to hear this. We really appreciate the recommendation,
Megan | Customer Care Specialist💜
none of the pieces were numbered or had…
none of the pieces were numbered or had a letter on. All of the screws, dowels and other bits were all just thrown loose in a bag inside the packaging. The bed i ordered for my son was an absolute nightmare to assemble a (High sleeper with a Desk and sofa underneath) i called the store for some assistance they were not willing to help or offer any assistance unless i paid for one of their "Friends" to come out to help us.
2025年10月22日
Bensons For Beds - Middlesbrough574 からの回答
Thank you for sharing your feedback, and we’re very sorry to hear about the difficulties you experienced assembling your son’s bed Andrew. This isn’t the experience we want for our customers.
We have since spoken with you directly and reviewed your concerns. We can confirm that this product is a self‑assembly item, and although the parts are not individually numbered, they can be identified using the visual guide in the assembly instructions.
We’re also sorry you felt unsupported when contacting the store. While we don’t provide in‑store assembly, we do work with independent professionals for customers who prefer assistance.
Thank you again for raising this — your feedback helps us improve. If you need anything further, we’re here to help,
Megan at Customer Care
Delivery was perfect
Delivery was perfect, it was on time by two polite lads Reece and Kieran. Can't fault the service
2026年1月15日
Bensons For Beds - Middlesbrough574 からの回答
We appreciate you taking the time to leave us this wonderful feedback! We're so glad to hear that the delivery was perfect and on time.
Superb service
Superb service , very knowledgable , very engaging, having an expert explain the different variants and options made the process painless as it could have been overwhelming. All sorted
2025年10月22日
Bensons For Beds - Middlesbrough574 からの回答
We appreciate you sharing your feedback! We're happy to hear that our expert's knowledge and engaging approach made the process easier for you. We are glad everything is sorted.
Thank you for your review – Lauryn at Customer Care 💜
Staff were informative and not pushy
2025年9月17日
Bensons For Beds - Middlesbrough574 からの回答
We appreciate your feedback! We are so glad our staff was informative and not pushy during your visit with us.
Thank you,
Lauryn at Customer Care.
Given information then given time to try each option.
I was informed of the different contents of the matress I wanted to buy and then was left to try each one available to me. I was given the time and space to lie down on each bed and lie on my side and back to test how my body was supported. The pay process was explained and also delivery dates and times. I could not fault the help and time it took to complete the process. I will use this company again should i need another bed.
2024年1月6日
Mark Hood was very helpful
Mark Hood was very helpful. Getting us exactly what we want. Also at a fantastic price
Big thank you
2023年8月4日
Bensons For Beds - Middlesbrough574 からの回答
Hello Martin.
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Mark can be aware of the great job he is doing. - Team Bensons
Very helpful in finding what I needed…
Very helpful in finding what I needed and showing me around couldn't have asked for anything better thanks
2023年6月27日
Bensons For Beds - Middlesbrough574 からの回答
Thankyou so much for sharing your experience - Team Bensons
Poor quality and we still have no bed!
We had to return a headboard that was badly damaged with a big gash in it. They replaced it but with missing bolt screw holes in it. We know it comes from China, and clearly, the quality control is poor. We have spent £1000 and 6 weeks later, but we still do not have a bed with various stuff lying around in our bedrooms. Will demand a refund and off to Barker and Stonehouse where we should have gone in the first place.
2023年3月23日
自発的なレビュー
Paul the assistant was very patient and…
Paul the assistant was very patient and talked me through the mattresses that were most suitable for me
2023年2月23日
Great warm and friendly staff very help…
Great warm and friendly staff very help full great knowledge of mattress information not too pushy let us choose at ease would definitely recommend couldn’t fault them very helpful Thankyou
2023年1月3日
Finance option is a dream!
At this time of year we don't have spare cash to spend on a new bed, so the finance option is an excellent choice. Very easy and straight forward to set up.
Looking forward to receiving our new bed.
2022年12月26日
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