Super happy with the Bensons for Beds Milton Keynes, Sales team were amazing and they delivered as promised on the same date. Awesome experience- highly recommend!
企業が回答しました
所在地
所在地を変更Unit 1b Winterhill Retail Park, Winterhill Retail Park, MK6 1AJ Milton Keynes, Buckinghamshire, GB
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Dealing with Bensons from start to finish was easy. Their staff were knowledgeable and helpful when we ordered. There were multiple updates by email to update us on the progress including the time slo... もっと見る
企業が回答しました
The staff in your shop was helpful and friendly, more importantly he wasn't pushy either. Your delivery drivers where very polite and helpful as well and also explained to me how to put the bed togeth... もっと見る
企業が回答しました
The staff are very professional, knowing their product,and showed empathy. We received a very good service at milton keynes branch winter hill
企業が回答しました
企業情報
Bensons For Beds - Milton Keynes621 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 1b Winterhill Retail Park, Winterhill Retail Park, MK6 1AJ, Milton Keynes, Buckinghamshire, 英国
- 1908732029
4.8
優良
854件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We ordered an additional chest of…
We ordered an additional chest of drawers from Bensons for Beds to match our existing furniture from the same range, but unfortunately the colour is completely mismatched. The outer casing is off-white, while the drawer fronts are bright white, making it stand out and look out of place alongside the rest of our furniture.
I contacted Bensons for Beds about this issue but have received no response. Instead, I continue to receive emails asking me to leave a satisfaction review, which is frustrating given the lack of customer support.
Very disappointed with both the product quality and the customer service from Bensons for Beds.
2026年7月18日
Bensons For Beds - Milton Keynes621 からの回答
Thank you for sharing your feedback. I am truly sorry to hear about your disappointing experience with both the colour mismatch of your chest of drawers and the lack of response from our customer service team. We have contacted you to discuss this matter further.
Thank you for your review - Lauryn at Customer Care.
Team Bensons
The automatic bed assessment machine…
The automatic bed assessment machine gave the experience of the correct mattress information to choose the right mattress.
2026年7月16日
Bensons For Beds - Milton Keynes621 からの回答
We're so pleased to hear that our automatic bed assessment machine provided you with the correct information to choose the right mattress. Thank you for your feedback!
Amazing help and service in store from…
Amazing help and service in store from Natalia, delivery and installation excellent
2026年7月12日
Bensons For Beds - Milton Keynes621 からの回答
We're so pleased you received amazing help and service in our store, and that your delivery and installation were excellent. Thank you for your kind feedback!
Bensons For Beds - Milton Keynes621 からの回答
We're so pleased to hear that your experience was first class from ordering to delivery. Thank you for your kind words; they mean a lot to us!
Great Headboard
Great service from the time that we walked into the shop to the delivery of the headboard. We were kept well informed at every stage of the process. We are pleased with the headboard and happy that the grey shade of the fabric was the right choice.
2026年6月18日
Bensons For Beds - Milton Keynes621 からの回答
We're so pleased to hear you received great service from the moment you entered our shop to the delivery of your headboard. It's wonderful that you were kept well informed throughout the process and are happy with your headboard, especially the grey fabric!
We couldn't be happier with our new…
We couldn't be happier with our new mattress purchase.
We were welcomed by one of the sales team, Ali.
He was very helpful in explaining the difference between the variety of mattresses they have. He was patient, answered all our questions, and guided us to select the best mattress for a better night's sleep.
We highly recommend this shop and its professional approach!
Thank you Ali!
2026年7月8日
Bensons For Beds - Milton Keynes621 からの回答
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided helpful guidance and answered all your questions, leading you to the perfect mattress. We're glad you appreciate our professional approach!
Bensons For Beds - Milton Keynes621 からの回答
We are so pleased to hear you had such a positive experience with our product, service, and delivery. Thank you for your wonderful feedback!
Carolina did an excellent job
Carolina did an excellent job, Good explanations and knowledge and wasn't pushy.
This review is based on the in-store experience. We haven't had the bed yet!
2026年7月7日
Bensons For Beds - Milton Keynes621 からの回答
We appreciate your feedback and are delighted to hear that our team member provided excellent explanations and knowledge without being pushy. We look forward to you receiving your bed.
Great service
Great service! We visited the store at Milton Keynes in June, Natalia explained everything we need to know clearly and help us to select right mattress and pillow. She also introduced UK brands to us.
2026年6月30日
Bensons For Beds - Milton Keynes621 からの回答
We're so pleased to hear you received great service at our Milton Keynes store. It's wonderful that our team member clearly explained everything and helped you select the right mattress and pillow, and introduced you to UK brands.
Excellent service
The salesman was very knowledgeable but not pushy. I was impressed when he said there’s a coffee shop next door in Dunelm if you want to think about it. I bought a bed, pillows and mattress and very happy with my purchases. Delivery was good, date given in store with time slot a few days before. On day they rang me when next stop. Overshoes worn in my home and very respectful of property and carried the mattress and bed upstairs without issue. Took old mattress at cost without any issues.
Staff very helpful in store and delivery.
2026年7月1日
自発的なレビュー
Bensons For Beds - Milton Keynes621 からの回答
We are so pleased to hear about your positive experience with our knowledgeable and unpushy salesman. It's wonderful that you are very happy with your bed, pillows, and mattress. We're also delighted to know that our delivery team provided excellent service, being respectful of your home and handling the old mattress removal efficiently.
Efficient from start at the order to…
Efficient from start at the order to manufacture and delivery!
2026年7月6日
Bensons For Beds - Milton Keynes621 からの回答
We're so pleased you found our process efficient from the initial order through to manufacturing and delivery. Thank you for your wonderful feedback!
Bensons For Beds - Milton Keynes621 からの回答
We're so pleased to hear that your son loves his new bed and that our delivery team provided excellent service. Thank you for your kind words!
made buying a mattress simple
2026年7月3日
Bensons For Beds - Milton Keynes621 からの回答
We are so glad to hear that we were able to make buying a mattress a simple and enjoyable experience for you. Thank you for your kind words!
Absolutely thrilled with my new bedroom…
Absolutely thrilled with my new bedroom furniture. Would recommend Bensons for Beds to everyone. From start of order to delivery and installation all was 5 star.
2026年7月2日
Bensons For Beds - Milton Keynes621 からの回答
We are absolutely thrilled to hear you are so pleased with your new bedroom furniture! It's wonderful that your entire experience, from ordering to delivery and installation, was 5-star. Thank you for your recommendation!
Very good bed
Very good bed, it has helped with my lower back pain. The service when looking and buying thr mattress was very good, everyone was kind and respectful.
2026年6月20日
Bensons For Beds - Milton Keynes621 からの回答
We're so pleased to hear that your new bed has helped with your lower back pain. It's wonderful that our team was kind and respectful during your shopping experience!
Team Bensons
Good selection of beds and staff were…
Good selection of beds and staff were really helpful finding what we wanted. Great service.
2026年7月2日
Bensons For Beds - Milton Keynes621 からの回答
We're so pleased you found a great selection of beds and that our team was really helpful in finding what you wanted. Thank you for your wonderful feedback!
Team Bensons
Specially the orthopaedic collection is wow.
Great mattress collection specially the orthopaedic collection is wow.
Great service by Prash , very knowledgeable and behaved like a gentleman very professional , was quick to help guide us to make our decision amongst the options which is right for us
2026年6月28日
Bensons For Beds - Milton Keynes621 からの回答
We're so pleased you found our mattress collection great, especially the orthopaedic range! It's wonderful that our team was knowledgeable, professional, and helped guide your decision. Thank you for your feedback!
Team Bensons
From beginning to end this purchase was…
From beginning to end this purchase was seamless. From the customer service to delivery everyone has been super friendly and helpful. The bed is fabulous. We have only had it a few days but sleeping so well.
2026年6月26日
Bensons For Beds - Milton Keynes621 からの回答
We're so pleased your purchase was seamless and that our team was friendly and helpful. It's wonderful to hear you're sleeping so well on your new bed!
Team Bensons
Charles and Ali at Bensons for Beds was…
Charles and Ali at Bensons for Beds was really helpful from start to finish. From doing the sleepPRO analysis to helping us choose the right mattress to completing the finance options.
This was the first retailer we visited, so we wanted to see what was available from other retailers before we agreed to a purchase.
Overall really great service from the team and good selection of Beds to choose from.
2026年6月7日
Bensons For Beds - Milton Keynes621 からの回答
We are so pleased to hear about your positive experience with our team! It's wonderful that our colleagues provided such helpful assistance, from the sleep analysis to choosing the right mattress and finance options. We appreciate your kind words.
Team Bensons
An excellent pair quick efficient tidy .work
An excellent pair quick efficient tidy .
2026年6月15日
自発的なレビュー
Bensons For Beds - Milton Keynes621 からの回答
We are so glad you found our service quick, efficient, and tidy. We appreciate your positive feedback!
Team Bensons
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