The process, from advice and sales, through to delivery, was great. Tom, the sales person, was friendly, helpful and honest. He explained it'd take two to assemble the beds, which it did, but the in... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The process, from advice and sales, through to delivery, was great. Tom, the sales person, was friendly, helpful and honest. He explained it'd take two to assemble the beds, which it did, but the in... もっと見る
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We were impressed with the wide choice of beds and mattresses. Simon, the sales assistant, was very helpful without being pushy. He understood our budget and worked with us to find the right op... もっと見る
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The gentleman we saw in the shop quickly understood what type of mattress we wanted and showed us three that he thought would be suitable. After trying them several times we picked one. We were kept... もっと見る
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Simon made the whole process of buying two beds at the weekend smooth, effortless and an absolute joy. Confident in his bed knowledge, gave us time to try beds, di not at all feel rushed, answered my... もっと見る
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当該企業による記述
Unit 6a, St James Retail Park, NN1 1EE, Northampton, Northamptonshire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Although I received good customer service in store, I would not expect the same mattress to be £100 cheaper online from Bensons than it was in their store …
Very helpful salesman pointed us in the right direction for the right matters
Very helpful store manager, quickly found the combination of items we wanted.All Very efficient
From the second I walked in to the shop I was impressed with the quality and layout. The prices were ok too. The fella that served me in Northampton branch had been there years a knew his product range extremely well. I bought a fantastic bed and firm mattress which arrived in a few weeks as they are made after the order…who knew. Great delivery driver thanks Robertas and Jack who carried it all upstairs. I assembled the bed in about 20 minutes.It’s a solid quality product thanks Bensons
A few years on now and it’s still excellent. Big thanks for your help bensons. Many sweet dreams so far no grumbles about the frame or mattress
Knowledgeable sales person who was helpful without being pushy. Delivery expected within very reasonable time, just over two weeks. Benson's recycling service for old mattress worth paying for knowing it won't go to landfill.

Bensons For Beds - Northampton725 からの回答
The gentleman that served us on 30th August 2023 was so helpful and let me try as many beds as I wanted to without being pushy at all. He was very informative regarding my needs and I never felt rushed in any way. Really lovely man. Thank you very much for your service.

Bensons For Beds - Northampton725 からの回答

Bensons For Beds - Northampton725 からの回答
Ordered a bed base. Nothing extraordinary just a basic one. Received FOUR delivery dates still with no base arriving. The attitude of the staff was one of casual dismissal. In the end we got our money back. Will not recommend this company to anyone!!

Bensons For Beds - Northampton725 からの回答
The salesperson was very disinterested and if I hadn’t wanted item and could have found similar I would have
He failed to have any knowledge of things and was totally not empathetic to my situation
He need’s training in building rapport and went from being disinterested to pushy - halfway through he dealt with another couples complaint and I had to return later to complete purchase

Bensons For Beds - Northampton725 からの回答
Mattress delivered to my elderly mother , who understandably was worried given she is frail . The delivery guys did everything including helping her with a valance sheet and unwrapping the mattress for her . They could not have done more or been kinder to her . Living at distance , it's always a worry when you can't be there to help . But happy mum and happy daughter . Thank you so much .
Oh and the mattress was great too , mum sleeping comfortably . Top marks !

Bensons For Beds - Northampton725 からの回答
John was exceptionally helpful and patient. No pushy sales effort just friendly and useful advice. Great service and very pleased with our final choice.

Bensons For Beds - Northampton725 からの回答
I was let down by another company on a bed and needed one asap the guy in the Northampton store was so helpful in finding me a bed that would arrive asap and within my budget. I really appreciated it and would shop there again.

Bensons For Beds - Northampton725 からの回答
I’ve already done a survey.
We visited Bensons at Northampton. From entering the store to leaving we had first class service.
The young man who looked after is was personable, knowledgeable and went out of his way to help us.
We bought 2 beds.

Bensons For Beds - Northampton725 からの回答
Salesman Lewis in the Northampton store was extremely polite and helpful with my two visits to the store and then purchase of a SuperKing Artisan Mattress.

Bensons For Beds - Northampton725 からの回答
Good advice regarding deals on a bed frame and mattress combination.

Bensons For Beds - Northampton725 からの回答
The drivers, Dave and Chiechefu did exactly what Benson stated they would do.
They were very polite and helpful and arrived within the time slot allocated, calling 30 minutes before. They Delivered the bed in a great condition and carried it to the room I asked.

Bensons For Beds - Northampton725 からの回答
Fantastic service, super knowledgeable and really relaxed not pushy sales at all.

Bensons For Beds - Northampton725 からの回答
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