Helpful salesman. Didn't have to wait too long for delivery. Good communication throughout. Just a bit disappointed we didn't shop around as could have bought exactly same mattress for £225 less whic... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The gentleman we saw in the shop quickly understood what type of mattress we wanted and showed us three that he thought would be suitable. After trying them several times we picked one. We were kept... もっと見る
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Simon made the whole process of buying two beds at the weekend smooth, effortless and an absolute joy. Confident in his bed knowledge, gave us time to try beds, di not at all feel rushed, answered my... もっと見る
企業が回答しました
From purchasing to delivery, the service was brilliant! The sales staff in Northampton (sorry I can’t remember his name) was very helpful and really gave us some guidance when choosing the perfe... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Northampton725 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 6a, St James Retail Park, NN1 1EE, Northampton, Northamptonshire, 英国
- 1604752432
4.8
優良
259件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Large selectin of bedframes
Large selectin of bedframes , various prices , good delivery time
2025年3月20日
Bensons For Beds - Northampton725 からの回答
We appreciate you taking the time to leave us a review! We're happy to hear you found a large selection of bedframes at various prices with good delivery time. Take care, Megan at Customer Care
Bensons For Beds - Northampton725 からの回答
We are happy to hear that our manager was helpful. We appreciate your positive feedback and your time. Thank you Abi, Megan at Customer Care
Bensons For Beds - Northampton725 からの回答
We appreciate you taking the time to share your positive experience. We are so glad that you were listened to and received great service! Thank you, Megan at Customer care
All good
All good. No hassle looking around the store. Advice given when we asked for it
2025年2月16日
自発的なレビュー
Bensons For Beds - Northampton725 からの回答
We're happy to hear that you found everything to your satisfaction and that our advice was helpful. Thank you for your positive feedback, Megan at Customer Care
Good help at store
Simon who helped us was knowledgeable, patient and cared about our experience. Happy with the mattress we chose.
2025年2月14日
自発的なレビュー
Bensons For Beds - Northampton725 からの回答
We're happy to hear that you had such a positive experience! It's wonderful to know that our team member's knowledge and care made your mattress selection process enjoyable. Take care, Megan at Customer Care
We're not pushed to buy a product.
We're not pushed to buy a product.
Advisor helpful with entry of guidance.
2025年2月12日
Bensons For Beds - Northampton725 からの回答
We're happy to hear that our advisor was helpful and that you felt no pressure to buy. Thank you for your positive feedback, Megan at Customer Care
Benson were very good
Benson were very good. I was nervous going into the shop. The man put my mind at rest. I got discount 25%. The sale was on. They reminded me when the delivery date was and gave me a two hour window when it would arrive. They came on time , put the bed together and took the rubbish away. Would recommend.
2025年2月10日
Bensons For Beds - Northampton725 からの回答
We're happy to hear that your initial nervousness was eased and that you felt reassured during your visit. It's great to know you were pleased with the discount and the timely delivery, assembly, and removal of rubbish. We appreciate your recommendation, Megan at Customer Care
Bensons For Beds - Northampton725 からの回答
We're glad you enjoyed your experience; we appreciate you taking the time to share your positive feedback with us.
Take care,
Megan at Customer Care
Initial purchase of the bedWe were guided through the beds on sale…
We were guided through the beds on sale and we were fully informed on our choice.
the sales experience was very good, no hassle, not pushed just well informed
2025年1月27日
Bensons For Beds - Northampton725 からの回答
We're happy to hear that you felt well-informed and supported during your purchase. It's great to know the sales experience was helpful and hassle-free. Thanks for your feedback, Megan at Customer Care
Polite and not pushy sales.
John assisted us and was not pushy and helped with what e needed.
2025年1月8日
Bensons For Beds - Northampton725 からの回答
We're happy to hear that you had a great experience and received the assistance you needed without any pressure. Thank you for your feedback, Megan at Customer Care
Left alone but when needed assistance…
Left alone but when needed assistance it was there and not pushy
2024年12月31日
Unreliable
Around 20th September I bought a bed to be delivered 20th of October. The delivery date was already changed to 6th November, 20th November, 6th December, 10th December and today it is changed to 7th January. Looks as a bad joke taking into account that I needed the bed urgently already in September. The people working in Northampton shop just don’t care or at least they are are not helpful. They can’t offer any solution. I am very disappointed.
2024年12月11日
自発的なレビュー
Bensons For Beds - Northampton725 からの回答
Thank you for sharing your feedback with us Alicja. We’re very sorry for the repeated delays and lack of solutions offered by the store team. We completely understand how frustrating this must be, especially after planning for an urgent delivery back in September. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention. Your comments have already been to the relevant team, and have worked to resolve this. Thank you for your patience while we put this right,
Megan at Customer Care
Good Experience
Simon, the salesperson in the Northampton branch couldn't have been more helpful. He was very knowledgeable about the specifications of beds and mattresses which made our decision making that much more easier.
2024年12月6日
How to treat a customer
my experience purchasing a mattress with Simon at the Northampton branch was exceptional, he was kind, patient, and extremely helpful in choosing the correct product for me, above all else he was not pushy for the sale which I was grateful for, my experience was excellent, much appreciated,Simon
2024年12月6日
Northampton
The manger at northampton was amazing and very helpful. He went truly out of his way to help me when he didn't need to and becuase of that I was granted an amazing bed. Thank you so much for helping me with the BACS nunber truly grateful.
2024年11月11日
Good service
2024年10月30日
Benson for bed is good quality and…
Benson for bed is good quality and there service is very good
2024年10月16日
Great Service
The person helping us was very knowledgeable and gave us a lot of information but didn't pressure us into a sale. He also advised about delivery times and helped us to ensure we had thought of everything.
2024年10月9日
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