Bensons For Beds - Nottingham208 レビュー 

629
TrustScore 5段階評価の4.5

4.7

Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX Nottingham, Nottinghamshire, GB


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5つ星のうち5の評価

A lovely experience in shop. Staff available to ask questions and advice, but no pressure sales used. Plenty of time to chat over and decide on needs. Alex was very friendly and chatty which made... もっと見る

5つ星のうち3の評価

I buy mattress and bed frame from bensons. I like the mattress. I have little issue with the quality of bed. It was delivered me almost a month late then initially agreed date which I am hoping some c... もっと見る

企業が回答しました

5つ星のうち5の評価

Personnel were friendly, helpful and very efficient. The showroom is well set out. Because I have purchased from this store before, Alex was able to look up my previous purchase and find me todays... もっと見る

企業が回答しました

5つ星のうち5の評価

Very helpful person in the shop, with advice on buying the 2 mattresses. The 2 delivery people, were quick, efficient, polite and hard working. Very impressed, will certainly use Bensons again.


企業情報

  1. 寝室家具店
  2. ベッド専門店
  3. 寝具店
  4. マットレス専門店

Bensons For Beds - Nottingham208 について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX, Nottingham, Nottinghamshire, 英国

  • 1159598967

4.7

優良

TrustScore 5段階評価の4.5

629件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(629)

過去12か月のレビュー数: 26,507

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Decland was absolutely brilliant

Decland was absolutely brilliant. He described the beds perfectly and answered all our questions.

2026年2月14日
自発的なレビュー
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your comments about the informative assistance you received.

5つ星のうち5の評価

The whole experience was great from…

The whole experience was great from start to finish. The sales consultant Tommy, although he had only been there for 2 weeks was knowledgeable and very attentive. He listened to both my wife and I. I am sure he will be an asset to your business.

2026年2月14日
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

We appreciate you sharing your positive experience. We're happy to hear that our sales consultant was knowledgeable and attentive. We agree that he will be an asset to our business, and we thank you for your feedback.

Stewart - Bensons Team

5つ星のうち5の評価

Very friendly staff

Very friendly staff, full knowledge of products and helpful when choosing the new bed.

2026年2月11日
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

We're so happy to hear that our staff were friendly, knowledgeable, and helpful when you were choosing your new bed! Thank you for your positive feedback.

Stewart - Bensons Team

5つ星のうち5の評価

They had a good range of pillows and…

They had a good range of pillows and was happy to demonstrate several ones.

2026年2月7日
自発的なレビュー
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

We're happy to hear that you found a good selection of pillows and appreciated the demonstrations. Thank you for your positive feedback!

5つ星のうち5の評価

Professional and efficient service

Professional and efficient service. Met all my required expectations.

2026年2月6日
自発的なレビュー
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

We appreciate your positive feedback! We're happy to hear that you received professional and efficient service, and that we met your expectations.

5つ星のうち5の評価

Just fine

The service in store and the delivery all went really well. Thank you.

2026年2月7日
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

We appreciate your positive feedback! We're so happy that both the in-store service and the delivery met your expectations. Thank you!

5つ星のうち5の評価

Respect and knowledgeable workers

Two men who knew what they were doing, arrived on time,clean workers with respect for property and helpful . Took the packaging away with them

2026年2月5日
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

We're happy to hear that our team's punctuality, expertise, cleanliness, and respect for your property impressed you. We appreciate you mentioning their helpfulness and the removal of packaging.

5つ星のうち5の評価

The personal friendly staff who…

The personal friendly staff who listened to our requirements, who went above and beyond to ensure we had a relaxed enjoyable experience. Very knowledgeable and extremely helpful. Thank you Alex

2026年1月31日
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

We're happy to hear that our staff listened to your requirements and went above and beyond to ensure you had a relaxed, enjoyable experience. It's great to know you found them knowledgeable and helpful. Thank you!

5つ星のうち5の評価

Excellent service from the Nottingham…

Excellent service from the Nottingham branch, great Bed very happy

2026年1月31日
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

We're happy to hear that you received excellent service from the Nottingham branch and that you are very happy with your great bed. Thank you!

5つ星のうち5の評価

From the expert and very knowledgeable…

From the expert and very knowledgeable Sales team to the highly efficient and friendly delivery operatives the experience has been over and above expectations. I can’t rate Bensons for beds highly enough and would particularly recommend the Nottingham store at castle marina retail park.

2026年1月6日
自発的なレビュー
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

Wow — this absolutely made our day Alan! 🛏️✨ Huge thanks for shouting out both our Nottingham team and our delivery superstars. We’re thrilled to hear everything was above and beyond!

Sleep well,
Megan at Customer Care

5つ星のうち5の評価

Very polite

Very polite, made a nice job , gave notice before they arrived, I wouldn’t hesitate to use Bensons again, and I think the quality is good too

2026年1月29日
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

We're so glad to hear that you were happy with our team's politeness and the work completed. It's great knowing that you appreciate the quality and would use us again!

Thanks again for your support—it means a lot!
Megan at Customer Care

5つ星のうち5の評価

Amazing service

2026年1月26日
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

Thank you so much! 😊 We’re thrilled to hear you received amazing service. We really appreciate you choosing us,
Megan at Customer Care

5つ星のうち5の評価

Bed Base…

The delivery men (3) were very friendly and helpful,they chatted as they took our bed base upstairs and were very professional in their work
Great Service

2026年1月26日
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

We're happy to hear the delivery team was friendly, helpful, and professional while bringing your bed base upstairs. Thank you for your positive feedback about our service!

5つ星のうち5の評価

Easy quick and simple experience

Easy quick and simple experience from receiving advice in store, ordering and paying for a new bed and mattress, delivery (including notification of time) and assembly.

2026年1月23日
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

We're so glad your experience was quick and simple, from the advice in store to the delivery and assembly of your new bed and mattress. We appreciate your feedback.

5つ星のうち5の評価

Exceed expectations

What a delightful companyBenson for beds are to deal with.
Before the goods were off loaded of the truck triple checked what I had being delivered was what I had ordered
A double divan base with draws and a king size mattress.
The delivery team Ian and Paul were so helpful and spotted an issue with the bed before I did. Took all the necessary photos and dealt with it all for me.
I would not have spotted it till I put the bedding on. Took the hassle away for me.
When I phoned on Monday as it was delivered late on Friday all the wheels put in place to replace it. Really did not have to make that call.
Super efficient service. Not what you have come to realise does not always happen in other companies.
Would truly recommend Benson for beds in Nottingham, especially the manager.
Used them before and that was good now exceptionally fantastic.
Keep it up

2026年1月26日
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

We're happy to hear that you had such a positive experience. It's great to know that our team's attention to detail and quick response made your purchase so easy. We appreciate your recommendation and are delighted to have exceeded your expectations. Thank you for your fantastic feedback.

5つ星のうち5の評価

Fantastic service and advice

Fantastic service and advice . Quick delivery with all
The hassle taken out of it . Thank you

2026年1月26日
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

We're happy to hear that you found our service fantastic and the delivery quick. We appreciate you taking the time to leave us this positive feedback!

5つ星のうち5の評価

I was left to look around and try as…

I was left to look around and try as many beds as needed. No pushy sales talk apart from requested information. A good all round experience.
Here's hoping the bed lives up to expectations!!!

2026年1月15日
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

We're happy to hear that you enjoyed the experience and appreciated the no-pressure environment. We hope your new bed provides you with many restful nights! Thanks for your feedback.

5つ星のうち3の評価

Mixed experience…

Buying the bed was pretty simple process in store with delivery date confirmed within 24/48 hrs of purchase. About 3 weeks after this confirmation received notification that delivery was going to be delayed by a further 2 weeks (appreciate Christmas period may have impacted this slightly)

Being kept informed of delivery, tracking availability on the day and call from delivery team an hour before drop was really great. The two dropping the bed off were superb and really helpful.

Upon building the bed we noticed there was an issue and a couple of parts were faulty - contacted Customer Services (easy enough and a really great advisor) and replacement parts have been ordered, but here’s the kicker - I have to wait somewhere between 7-14 days for these to arrive so have a half built bed….

I get it, issues happen but being left in the lurch isn’t so great….lets see what happens next as this is the key part, there’s an issue how good are the team at Bensons in resolving and preventing a nightmare……

2026年1月5日
自発的なレビュー
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

Thank you for taking the time to share such detailed feedback. We’re pleased to hear that your in-store experience was smooth, and that our delivery team kept you well-informed and provided excellent service on the day – we’ll make sure they receive your kind words.

We’re truly sorry for the delay in delivery and the inconvenience caused by the faulty parts. While issues can occasionally occur, we completely understand how frustrating it is to be left with a half-built bed. Your comments highlight an area we need to improve, and we’re already reviewing our processes to reduce wait times for replacement parts.

Thank you again for your patience and for giving us the opportunity to make this right,
Megan at Customer Care

5つ星のうち5の評価

Customer service is second to none.

Customer service is second to none. One of the good guys 😀
Everytime we’ve been in store the staff are excellent, Alex looked after us this time and was friendly, knowledgeable and efficient.

2026年1月3日
Bensons For Beds - Nottingham208 ロゴ

Bensons For Beds - Nottingham208 からの回答

We’ll make sure Alex sees this—it’ll make his day! Thank you for recommending us.
Looking forward to seeing you again!
Megan at Customer Care

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