:Our mattress was delivered on the scheduled day. We received a text message at 8:00am saying our mattress would arrive between 9:30am and 11:30am and then we received a phone call shortly after sayi... もっと見る
企業が回答しました
所在地
所在地を変更Unit 4b Springvale Retail Park, St Marys Cray Orpington, BR5 3SG Orpington, Kent, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
From the moment we went into Bensons for Beds, all went well. The salesman at the shop was very helfpul, not pushy and took his time with us. We got emails and texts updating us on the progress of... もっと見る
企業が回答しました
They were polite on time and carried the items very carefully. Explained everything very well. And took time to set everything up. Not rushed things. Delivery was good they rang 30moms before delive... もっと見る
企業が回答しました
Visited the Orpington store today and were delighted with the service provided by Nick Adams. Clearly very knowledgeable, Nick took his time to show us all the options available without being at all... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Orpington679 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4b Springvale Retail Park, St Marys Cray Orpington, BR5 3SG, Orpington, Kent, 英国
- 1689827956
4.8
優良
472件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Orpington679 からの回答
"Thank you for the kind review! We are thrilled to hear that you had a positive experience with us. It's our pleasure to serve you and we look forward to continue providing great service. Have a fantastic day!"
Bensons For Beds - Orpington679 からの回答
Thank you for your lovely review. We're pleased to hear you found our team friendly and professional. We truly appreciate your feedback and look forward to seeing you again soon!
They were polite on time and carried…
They were polite on time and carried the items very carefully. Explained everything very well. And took time to set everything up. Not rushed things.
Delivery was good they rang 30moms before delivery.
2026年9月9日
自発的なレビュー
Bensons For Beds - Orpington679 からの回答
Thank you, Pat, for taking the time to leave such a wonderful review. We're delighted to hear that our delivery team was polite, careful, and took the time to explain everything and set up your items properly. It's great to know that the advance call and unhurried service made for a positive delivery experience. We truly appreciate your feedback and hope you enjoy your new purchase for many years to come.
:Our mattress was delivered on the…
:Our mattress was delivered on the scheduled day.
We received a text message at 8:00am saying our mattress would arrive between 9:30am and 11:30am and then we received a phone call shortly after saying delivery would be with us at 9:15am. Staff were polite.
2026年9月12日
Bensons For Beds - Orpington679 からの回答
Thank you for taking the time to leave such a positive review. We’re delighted to hear that your mattress was delivered as scheduled and that our delivery updates kept you well informed throughout the morning. It's great to know that the team arrived promptly and provided a polite and professional service.
We truly appreciate your feedback and thank you for choosing Bensons for Beds. We hope you enjoy your new mattress for many years to come.
Kind regards,
The Bensons for Beds Orpington Team
Bensons For Beds - Orpington679 からの回答
Thank you for your kind review! We're delighted to hear that you received great service and found our team knowledgeable and helpful. Providing expert advice and helping our customers find the right products is what we strive for every day. We really appreciate your feedback and look forward to serving you again in the future. 😊
We wanted a bed...
We wanted a bed, they sold us a bed... what more could you want? Still to be delivered which I guess is the real test.
2026年9月2日
Bensons For Beds - Orpington679 からの回答
Thank you for your review! We're delighted we could help you find the bed you were looking for. You're absolutely right, the delivery is the next big step, and we're confident our team will make the experience just as positive. We appreciate your business and look forward to hearing how everything goes once your new bed arrives. Enjoy your new purchase! 😊
A big thank you to Max
Max was our sleep expert and he was great...friendly, calm and very helpful...glad we got you Max. More like Max please. My son was out to purchase a bed and that he did! Tempur was the bed he chose and a couple of pillows to match. Max left us alone to validate the choice my son had made. He wasn't pushey but there when we needed him. Thank you Max..we'll be back! 🤖
2026年8月30日
自発的なレビュー
Bensons For Beds - Orpington679 からの回答
Thank you so much for the great comments. Very much appreciated and I hope he enjoys many years of great nights sleep!
Bensons For Beds - Orpington679 からの回答
Thank you for your kind review
Max was extremely helpful and patient
Max was extremely helpful and patient. I was very indecisive about which bed/mattress to choose. Max spent a lot of time with me explaining all the pros and cons while not rushing me.
2026年8月11日
Bensons For Beds - Orpington679 からの回答
hank you for your fantastic feedback. We are delighted to hear that Max provided such patient and helpful service while assisting you with your purchase. Your kind comments will be passed on to him, and we truly appreciate you choosing Bensons for Beds. Enjoy your new bed and mattress
Great service from Bensons for Beds
From the moment we went into Bensons for Beds, all went well. The salesman at the shop was very helfpul, not pushy and took his time with us. We got emails and texts updating us on the progress of our mattress. We got a text giving us a timeframe for the delivery. The delivery driver,Gary and his young assistant, were very respectful and helpful. We were pleased with the whole experience of ordering, receiving updates, and finally having the mattress delivered. Thank you to everyone at Bensons for Beds.
2026年8月19日
自発的なレビュー
Bensons For Beds - Orpington679 からの回答
We're so pleased to hear about your excellent experience with us! It's wonderful that our salesman was helpful and not pushy, and that you received regular updates. We're also glad our delivery driver, Gary, and his assistant were respectful and helpful.
Team Bensons
Staff polite and friendly very…
Staff polite and friendly very knowledgable and helpful woukd recommend to all my friends and family
2026年8月17日
Bensons For Beds - Orpington679 からの回答
We're so pleased to hear that our staff were polite, friendly, very knowledgeable, and helpful. It's wonderful that you would recommend us to all your friends and family. Thank you for your kind words!
Team Bensons
Bensons For Beds - Orpington679 からの回答
Thank you for your kind review. It was a pleasure assisting you, and I’m delighted to hear that you were happy with the service provided. We truly appreciate your feedback and your support.
Nik the salesman was 1st class
Nik the salesman was 1st class. so knowledgeable and very polite
2026年8月15日
自発的なレビュー
Bensons For Beds - Orpington679 からの回答
Thank you for your kind review. It was a pleasure assisting you, and I’m delighted to hear that you were happy with the service provided. We truly appreciate your feedback and your support.
the whole service was top class
the whole service was top class from start to finish NICK the sales person to the delivery crew was first class
2026年8月12日
Bensons For Beds - Orpington679 からの回答
Thank you for your positive feedback. We’re pleased to know you had a great experience and appreciate you taking the time to share your comments.
Reassuring contact
I was contacted in good time regarding the delivery which was made within the timescale indicated, and the driver contacted me some 30 minutes before arrival - twice, as the first time the message didn’t get through owing to a poor signal.
The bed was assembled with minimum fuss.
2026年8月9日
Bensons For Beds - Orpington679 からの回答
Hello Mr Shurgold,
Thank you for your wonderful feedback! 😊 We're delighted to hear that you were kept well informed throughout the delivery process and that our driver went the extra mile to make sure you received the arrival update. It's also great to know that your bed was assembled quickly and with minimal fuss. We really appreciate your kind words and hope you're enjoying your new bed,
Megan | Customer Care Specialist🛏️
Excellent service from store to…
Excellent service from store to delivery.
This is our third bed from Bensons. Once again the service at the store was just right, informative and friendly. The bed and mattress were delivered on time and the delivery team took care in the installation plus removed our old bed and all wrapping. Great job.
2026年8月1日
Bensons For Beds - Orpington679 からの回答
Thank you for your fantastic 5-star review! We're absolutely delighted to hear that your third experience with us, from the store to delivery, was excellent. It's wonderful to know that our store team was informative and friendly, and that the delivery was on time. We're especially pleased that our delivery team took such great care with the installation and the removal of your old bed and all the wrapping. We truly appreciate your continued loyalty!
Team Bensons
Great quality products and very knowledgeable customer service team
The store assistant was extremely knowledgeable and helpful. Very thorough in understanding our needs.
2026年7月29日
Bensons For Beds - Orpington679 からの回答
We're so pleased to hear that our store assistant was extremely knowledgeable and helpful. It's wonderful that they were thorough in understanding your needs. Thank you for your wonderful feedback!
Team Bensons
Quality service in Orpington
Visited the Orpington store today and were delighted with the service provided by Nick Adams. Clearly very knowledgeable, Nick took his time to show us all the options available without being at all pushy. Confident he helped us make the right choice and look forward to delivery in a couple of weeks.
2026年7月29日
自発的なレビュー
Bensons For Beds - Orpington679 からの回答
We're so pleased to hear you were delighted with the service provided by Nick! It's wonderful that they were knowledgeable and took the time to show you all the options without being pushy. We're confident you made the right choice and look forward to your delivery.
Team Bensons
Very good experience
Very good experience. The man at Bensons was very helpful and managed to order me a king sized mattress the same mattress I bought as a double a few years ago.
2026年7月23日
Bensons For Beds - Orpington679 からの回答
We're so pleased to hear you had such a good experience! It's wonderful that our team member was very helpful and managed to order the king-sized mattress you wanted. Thank you for your feedback!
Team Bensons
Excellent service
2026年7月12日
Bensons For Beds - Orpington679 からの回答
Thank you for sharing your positive feedback. We are happy you found our service excellent.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。