Visited the Botley Road Oxford store and Kurtis was extremely helpful and knowledgable. He helped us find the right mattress in no time at all. Great service and would highly recommend visiting this s... もっと見る
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The sales representatives were very friendly and helped us to find a perfect bed which met our health requirements. I highly recommend castelle in Oxford branch, she is very helpful.
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Max was the best sales rep I've encountered in a while. I didn't know a lot about what mattress I wanted, but after telling him a little about me, he made a recommendation then talked me through what... もっと見る
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Excellent customer service in store (Oxford) and delivered on time as expected. Unfortunately when we unpacked a mattress, it had a stain/mark on the side. Not ideal, although it will be covered by a... もっと見る
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企業情報
Bensons For Beds - Oxford680 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA, Oxford, Oxfordshire, 英国
- 1865202795
4.9
優良
301件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Great staff and service
The sales representatives were very friendly and helped us to find a perfect bed which met our health requirements. I highly recommend castelle in Oxford branch, she is very helpful.
2026年10月26日
Bensons For Beds - Oxford680 からの回答
Thank you for your wonderful review! We're thrilled to hear that our team at the Oxford branch helped you find the perfect bed for your health needs. Your recommendation means a lot to us. We look forward to serving you again!
Excellent service
2026年10月24日
Bensons For Beds - Oxford680 からの回答
Thank you for your wonderful feedback!
Team Bensons
Great Service!
Visited the Botley Road Oxford store and Kurtis was extremely helpful and knowledgable. He helped us find the right mattress in no time at all. Great service and would highly recommend visiting this store if you’re finding buying a new mattress very confusing.
2026年10月18日
Bensons For Beds - Oxford680 からの回答
Thank you for your wonderful review! We're thrilled to hear that Kurtis provided you with excellent service and helped you find the perfect mattress. Your recommendation means a lot to us. We look forward to welcoming you back to our store in the future!
Best delivery team . Good quality product .
Best delivery on time . Best quality bed. Worth for price anyway . Delivered on time .Smily team members . Good experience .
2026年10月19日
自発的なレビュー
Bensons For Beds - Oxford680 からの回答
Thank you for your wonderful review! We're thrilled to hear you had a great experience with our timely delivery and quality beds. Our team works hard to provide excellent service, and your feedback means a lot to us. We look forward to serving you again!
Fantastic service in the Oxford store…
Fantastic service in the Oxford store and the delivery guys were excellent
2026年10月18日
Bensons For Beds - Oxford680 からの回答
Thank you for your wonderful feedback! We're thrilled to hear you had a fantastic experience at our Oxford store and that our delivery team impressed you. Your satisfaction is our priority, and we look forward to serving you again soon!
The great and friendly and…
The great and friendly and knowledgeable staff in the showroom
2026年10月14日
Bensons For Beds - Oxford680 からの回答
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our friendly and knowledgeable staff. We strive to provide the best service possible and appreciate your support. We look forward to welcoming you back to our showroom soon!
Really helpful friendly staff
Really helpful friendly staff. Kept informed of my order and delivery date and time. Super efficient friendly delivery staff.
2026年10月12日
Bensons For Beds - Oxford680 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that our team provided you with helpful and friendly service. Keeping our customers informed is a top priority for us. We appreciate your support and look forward to serving you again soon!
Bensons For Beds - Oxford680 からの回答
Thank you for your kind words! We're thrilled to hear that you found our staff friendly and understanding. We strive to create a welcoming environment for all our customers. We look forward to serving you again soon!
Bensons For Beds - Oxford680 からの回答
Thank you for your fantastic feedback! We're thrilled to hear you enjoyed our service. Our team works hard to provide the best experience possible, and your support means the world to us. We look forward to serving you again soon!
Excellent customer service in store…
Excellent customer service in store (Oxford) and delivered on time as expected. Unfortunately when we unpacked a mattress, it had a stain/mark on the side. Not ideal, although it will be covered by a sheet and does not effect performance.
2026年10月3日
Bensons For Beds - Oxford680 からの回答
Thank you for your feedback. We're glad to hear you had a positive experience with our customer service and timely delivery. We apologize for the stain on the mattress and appreciate your understanding. Please reach out to us if you need further assistance.
Knowledgable and friendly staff
Knowledgable and friendly staff, explained prices and discounts. Have shopped at Bensons several times and always receive good service.
2026年9月27日
Bensons For Beds - Oxford680 からの回答
Always happy to serve returning customers. Thank you very much for your feedback
Excellent from start to finish
Excellent from start to finish. Very friendly and informative
2026年9月13日
Bensons For Beds - Oxford680 からの回答
Thank you for the wonderful feedback! We always strive to provide a top-notch experience from beginning to end. We truly appreciate your kind words and look forward to serving you again in the future.
Excellent product and service!!!
2026年9月21日
自発的なレビュー
Bensons For Beds - Oxford680 からの回答
Thank you so much for the kind words! We strive to provide top-notch products and exceptional service to all our customers. Your satisfaction is our priority and we're thrilled to have met your expectations. We can't wait to continue serving you in the future! 😊
We've bought from Benson for Beds before so it was a no-brainer
We bought a bed from Benson for Beds some 25 years ago so decided to try them for two new adjustable beds. We saw quite a few available at other stores and knew what we were looking for. The Sales Rep was very approachable and answered all our questions. The terms of 0% finance over 30 months was also a feature to consider. I would recommend to anyone.
2026年9月11日
自発的なレビュー
Bensons For Beds - Oxford680 からの回答
Thank you for your review! We are thrilled that you had a positive experience with our company, both in the past and with your recent purchase of adjustable beds. Our team takes great pride in providing excellent customer service and we are glad that we met your expectations. Thank you for recommending us to others!
Amazing customer service and attention…
Amazing customer service and attention to detail. Been a customer for nearly 15years. Would never go anywhere else.
2026年9月6日
自発的なレビュー
Bensons For Beds - Oxford680 からの回答
We're absolutely delighted to hear about your amazing customer service experience and that our attention to detail continues to meet your expectations! Knowing you've been a loyal customer for nearly 15 years and wouldn't go anywhere else is truly wonderful feedback. Thank you for your continued trust and support over the years.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Fantastic Service from Great Staff
Max was the best sales rep I've encountered in a while. I didn't know a lot about what mattress I wanted, but after telling him a little about me, he made a recommendation then talked me through what I should look for, how mattresses are constructed etc. He was super patient as I asked loads of questions and tried different bed types, only to finally decide on the one he'd recommended at the very start! 10/10 staff - would highly recommend this store.
2026年9月5日
自発的なレビュー
Bensons For Beds - Oxford680 からの回答
We're thrilled to hear that Max provided such an outstanding experience! Taking the time to understand your needs, explain the different mattress options, and patiently answer all your questions is exactly the level of service we aim to provide. It's fantastic that his original recommendation turned out to be the perfect choice, and we really appreciate your 10/10 feedback and recommendation!
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Kurtis has been fantastic throughout…
Kurtis has been fantastic throughout the process and couldn’t have been more helpful he’s a credit to the company will definitely use again
2026年8月30日
Bensons For Beds - Oxford680 からの回答
Thank you for your kind words, we are glad to hear Kurtis provided excellent service! We are lucky to have him on our team and look forward to working with you again in the future.
The salesman was very professional and…
The salesman was very professional and attentive with my Mother who was choosing a new bed. He had a good knowledge of the product and gave us confidence to purchase.
2026年8月19日
Bensons For Beds - Oxford680 からの回答
Thank you for the positive review! We strive to provide exceptional customer service and are glad to hear that our salesman was able to assist your mother in finding the perfect bed. We truly appreciate your confidence in our products.
from the shop to the delivery…
from the shop to the delivery everything went like clockwork.
2026年8月29日
Bensons For Beds - Oxford680 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that your experience was seamless from start to finish. Our team works hard to ensure everything runs smoothly, and it's great to know we succeeded. We look forward to serving you again soon!
Bensons For Beds - Oxford680 からの回答
We hope you enjoy you're new super-king mattress!
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