I came to the store in Didcot to ask about a sofa bed. Adina was very helpful and professional, she let me see the product in detail and she arranged everything I needed for the delivery. I highly rec... もっと見る
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We were warmly greeted as we entered the shop. Adina was super helpful from the start. We knew what we needed as had researched before purchase. She explained our options. We had purchased and complet... もっと見る
企業が回答しました
We where met at store by Tyler who made us feel very welcome We where looking to replace our bed of 12 years wonting the same he was very knowledgeable as the bed was no longer made he showed us the... もっと見る
On the day of purchase the whole experience was a very pleasant one, allowing us to take our time and get all the details from a very helpful manager. Sadly the delivery was not quiet so efficient,... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Oxfordshire757 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 29, The Orchard Centre, OX11 7LG, Didcot, Oxfordshire, 英国
- 1235423189
4.6
優良
133件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We were served by Adina at Didcot…
We were served by Adina at Didcot branch on the purchase of the Lorenzo bedroom wardrobe and corner unit, Adina was a lovely person to deal with and helped us through the whole purchase process
Although it was an ex display units, Tylor and Adina helped us enormously, especially when the assembly instructions were not with the units which were found through the customer service chat bot by Tylor which is so helpful on the assembly
I’d like to thank you both for a pleasant purchase experience
2025年11月8日
Bensons For Beds - Oxfordshire757 からの回答
We’re so pleased to hear the sales team made your purchase experience smooth and stress-free! Their teamwork in helping you with the ex-display units and finding the assembly instructions shows the level of care we aim to provide. Thank you for recognising their efforts – we’ll be sure to pass on your kind words! 💜
Thank you for your positive review – Lauryn at Customer Care
A smooth efficient service
A smooth efficient service. Able to try a variety of mattresses. No pressure to buy and did not try to push the most expensive product and focussed on our needs
2025年10月19日
Bensons For Beds - Oxfordshire757 からの回答
We appreciate your feedback! We're happy to hear that you were able to explore our mattress selection without feeling pressured and that our team focused on your needs. Thank you for an amazing review – Lauryn at Customer Care 💜
Great service
We looked at the Simba mattress deal online but wanted to try the mattress first so went to our local benson for beds store.
We liked the mattress and the shop assistant was very helpful and matched the online price .
We are also helping out local high street shops .
Excellent service would definitely recommend benson for beds.
2025年10月19日
Bensons For Beds - Oxfordshire757 からの回答
We're happy to hear that you found the perfect mattress and that our team was helpful in matching the online price. We appreciate you supporting local high street shops and recommending us! Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
Very helpful employee in our local…
Very helpful employee in our local store in Didcot who took time to explain and let us try the various mattresses and then he also explained the ordering and delivery process.
2025年9月4日
Bensons For Beds - Oxfordshire757 からの回答
We appreciate you sharing your experience in our Didcot store! We're happy to hear that our employee was helpful in explaining our mattresses and the ordering process. Thanks for the positive feedback, Megan at Customer Care
Very helpful salesman in Didcot store
2025年8月24日
Bensons For Beds - Oxfordshire757 からの回答
We're happy to hear that our salesman in Didcot was very helpful! Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
Friendly and informative staff member
2025年7月14日
Bensons For Beds - Oxfordshire757 からの回答
Thank you for your kind words! Our team works hard to make sure every customer has a positive experience. We're glad you found our staff to be friendly and helpful - that's what we strive for, Megan at Customer Care
Very satified Upon entering the shop we were directed…
Upon entering the shop we were directed to the area we wanted then left to browse, as soon as we needed help there was someone to help. The sales person was most helpful and knowledgeable I would recommend Benson's to anyone.
2025年7月7日
Bensons For Beds - Oxfordshire757 からの回答
We're thrilled to hear about your positive experience at Benson's! Our team prides themselves on providing exceptional customer service and we're so glad you felt supported and well-informed. Thank you for recommending us, we truly appreciate it. See you again soon, Megan at Customer Care
Great experience with JAY helpful…
Great experience with JAY helpful informative and made decisions easy for me. Really great young man.
2025年6月1日
Bensons For Beds - Oxfordshire757 からの回答
We're happy to hear that you had a great experience. We appreciate you mentioning the assistance you received; it is valuable to us. Thank you for your feedback, Megan at Customer care
Tyler the store manager is an amazing…
Tyler the store manager is an amazing example of good customer service. He left us to peruse, was knowledgeable when questioned, and enabled us time to decide the best item for our budget. If in the vicinity and you wish to purchase a new bed go to Bensons in Didcot. Hopefully you’ll be as satisfied as we are.
2025年6月3日
Bensons For Beds - Oxfordshire757 からの回答
We appreciate you taking the time to share your positive experience at our Didcot store Jan. We're happy to hear that our team member provided excellent customer service. Thank you for choosing us, Megan at Customer care
Very helpful assistant
Very helpful assistant. Friendly. The whole experience was excellent. Nothing was to much trouble and did not feel pressured into buying. Would recommend Benson for beds to friends
2025年4月14日
Bensons For Beds - Oxfordshire757 からの回答
We are thrilled to hear about your positive experience with our team at Benson for Beds! Our goal is to provide exceptional service and make sure our customers feel comfortable making their purchase. Thank you for recommending us to your friends!
Gentleman in store was extremely…
Gentleman in store was extremely helpful, seemed to have great knowledge.
2025年2月9日
Bensons For Beds - Oxfordshire757 からの回答
We're thrilled to hear that our employee was able to assist you and provide knowledgeable service. We're committed to helping our customers in any way we can. We appreciate your feedback!
honest,genuine &friendly advice having…
honest,genuine &friendly advice having listened carefully to our need
2025年3月14日
Bensons For Beds - Oxfordshire757 からの回答
We're happy to hear that you found our advice genuine and friendly, and that we listened to your needs carefully. Thank you for your positive feedback, Megan at Customer Care
Bensons For Beds - Oxfordshire757 からの回答
We appreciate you taking the time to share your positive experience with us. We are happy to hear that you found our team helpful, Megan at Customer Care
Ciaran was super helpful and…
Ciaran was super helpful and knowledgeable. Showed us great options that would suit our requirements. Very efficient with the ordering and delivery process.
2025年2月12日
Bensons For Beds - Oxfordshire757 からの回答
We appreciate you sharing your experience. We're happy to hear that you found helpful assistance and efficient service in finding options that met your needs.
Take care, Megan at Customer Care
Great experience and very helpful
We were welcomed into the store, asked what we were looking for shown several different beds and when I asked what the differences were between each item it was explained to us and we were asked if we had any preferences etc
2025年1月17日
Bensons For Beds - Oxfordshire757 からの回答
We're happy to hear that you felt welcomed and well-informed during your visit. It's great to know our team helped you explore different options and understand their features based on your preferences. Thank you for your positive feedback, Megan at Customer Care
Great experience
Ciaran was very helpful. He quickly established what kind of mattresses would suit us best and showed us the relevant products. The process was quick and easy. Very impressed
2024年12月31日
Helpful
Helpful, friendly and knowledgeable service that made our purchase an enjoyable and easy to do. Thank you
2024年12月3日
Great service at Benson beds didcot
Great service. Tylor really spent the time to listen to what we were looking for and go though each of the options that were right for us not just to get a quick sale! Would definitely recommend benson beds Didcot.
2024年11月25日
Very helpful always answering questions…
Very helpful always answering questions no matter how many times asked till we were satisfied very hard to find customer service like that can not remember the gentleman that took care of us 10/10 👍👍👍👍👍
2024年11月22日
Professional and acommodating.
2024年11月1日
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