I came to the store in Didcot to ask about a sofa bed. Adina was very helpful and professional, she let me see the product in detail and she arranged everything I needed for the delivery. I highly rec... もっと見る
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We were warmly greeted as we entered the shop. Adina was super helpful from the start. We knew what we needed as had researched before purchase. She explained our options. We had purchased and complet... もっと見る
企業が回答しました
We where met at store by Tyler who made us feel very welcome We where looking to replace our bed of 12 years wonting the same he was very knowledgeable as the bed was no longer made he showed us the... もっと見る
On the day of purchase the whole experience was a very pleasant one, allowing us to take our time and get all the details from a very helpful manager. Sadly the delivery was not quiet so efficient,... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Oxfordshire757 について
当該企業による記述
連絡先
Unit 29, The Orchard Centre, OX11 7LG, Didcot, Oxfordshire, 英国
- 1235423189
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Happy customer
We did not feel pressured and although we had chosen the mattress at the displayed price the salesman then informed us it was actually cheaper than displayed by nearly £140 so very happy indeed
In the Didcot Branch
In the Didcot Branch, Tylor was very knowledgeable, helpful and made us feel welcome. It was a very enjoyable buying experience.
Bensons for Beds needs to ensure there is parity between the stores and online. Stores are often put in difficult situations as there are online flash discounts which stores don't have access too. There are other cashback providers such as TopCashback which are online only so limiting what stores can do.
Great staff
The sole member of staff (due to illness- and localised flooding ) sorted out our order in a pleasant manner despite the vagaries of the IT system
All staff were very helpful
A very pleasant experience.…
I visited your store in Didcot twice before purchasing my new mattress. On both occasions Tyler served me. He was so helpful, polite and knowledgeable. It was a pleasure being served by him and he is a great asset to the Company
Very helpful and answered our questions…
Very helpful and answered our questions politely.
Helpful and friendly staff
The staff were incredibly helpful and friendly. This is the third bed and second sofa bed we have bought from Bensons because we like the customer service and the staff have been there to support, but not pushy (which I find very off-putting).
We were given time to browse before we…
We were given time to browse before we were approved a member of staff. He answered questions and was very helpful.
He as friendly and polite. He was helped by a senior staff member to do the 'paperwork'. Everyone we had contact with was friendly.
Fabulous customer service
Fabulous customer service at the Didcot branch. Very helpful and a great experience. Looking forward to receiving the sofa soon.
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The lady was very helpful
The lady was very helpful, informative and showed me lots of different beds and divan bases.
She told me lots of different options about the delivery, mattress protection, insurance etc.

Bensons For Beds - Oxfordshire757 からの回答
Phoned to check availability of what I…
Phoned to check availability of what I needed (just a headboard). Assistant took my number and rang back a few minutes later after checking the stockroom and put what I asked for aside for me. I didn’t have the bolts that go in the bed base, so they went and found me some spares for no charge.

Bensons For Beds - Oxfordshire757 からの回答

Bensons For Beds - Oxfordshire757 からの回答
Great service
The service was brilliant in the store. We were very welcomed, and they went above to help us out for what we needed.

Bensons For Beds - Oxfordshire757 からの回答
Staff so knowledgeable friendly and…
Staff so knowledgeable friendly and helpful product very good

Bensons For Beds - Oxfordshire757 からの回答
The advisor in the store was very…
The advisor in the store was very helpful and very efficient. She was very knowledgeable and patient. Thank you..looking forward to receiving our new bed.

Bensons For Beds - Oxfordshire757 からの回答
Helpful customer service
We were only buying a headboard, but we had specific measurement requirements and the assistant took the time to help us find the right one.

Bensons For Beds - Oxfordshire757 からの回答
Good range of beds and affordable…
Good range of beds and affordable prices. Tylor at Bensons for beds Didcot was brilliant. Very knowledgeable, friendly and engaging. We had to take our two kids (under 3) and he was understanding, supportive and even helped to keep them entertained. Tylor was able to help us find the right bed and mattress at the right price.

Bensons For Beds - Oxfordshire757 からの回答
Always helpful staff and able to give…
Always helpful staff and able to give some good advice on the products

Bensons For Beds - Oxfordshire757 からの回答
From the start of our enquiry to…
From the start of our enquiry to placing our order we we’re delighted with service both the and attitude of the manager. We are confidently now waiting for our beautiful bed to be delivered on the date agreed.

Bensons For Beds - Oxfordshire757 からの回答
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