After being recommended to Bensons I couldn't have been more impressed. In store Brad was helpful,knowledgeable & polite. He helped to get me the best deal for my money. Delivery service was second to... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
From the staff in store through the to delivery drivers ,faultless service. Was contacted few days before delivery with 2hour time slot. On the day contacted couple of hours before delivery reducin... もっと見る
企業が回答しました
We dealt with Shaun in the Plymouth Coypool store Excellent communication helped explain each mattress we tried and how it would help our health conditions Didn’t make us feel we needed to buy... もっと見る
企業が回答しました
Our salesman showed us many different options to suit all budgets and we didn't feel pressured towards any particular Brand or budget. The buying process was straight forward and easy with great level... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Plymouth748 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit C Coypool Road, Marsh Mills, PL7 4TB, Plymouth, Devon, 英国
- 1752336707
4.8
優良
387件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good explanation in store
2026年2月23日
Bensons For Beds - Plymouth748 からの回答
Thank you for your review! 😊 We’re so pleased to hear you received a good explanation in store. Your feedback is really appreciated,
Megan at Customer Care
Great service
I was kept up to date through the whole process, from buying to delivery. Very professional and friendly . Would highly recommend this company.
2026年2月23日
Bensons For Beds - Plymouth748 からの回答
Really appreciate your lovely feedback Kim! Delighted you felt informed from start to finish and found the team professional and friendly. Thank you for the recommendation,
Megan at Customer Care
The person who helped us was…very knowledgable and helpful
The person who helped us was knowledgeable about what we needed and let us decide without pressure,it was a easy meeting.
2026年2月6日
Bensons For Beds - Plymouth748 からの回答
We appreciate your feedback! We're happy to hear that our team member's knowledge and no-pressure approach made your meeting easy. Thanks for your support!
Excellent service
We had excellent service from Gavin when we wanted advice as to the best mattress to buy. He was knowledgeable, polite and friendly; taking time to listen to our requirements and choosing several options for us to try. We are confident that we have made a wise choice and will definitely recommend the store.
2026年2月5日
Bensons For Beds - Plymouth748 からの回答
We appreciate you sharing your experience. We're happy to hear that our team member was knowledgeable, polite, and friendly, taking the time to understand your needs and guide you to the best options. Thank you for recommending our store!
Very efficient service with no faff
2026年2月2日
Bensons For Beds - Plymouth748 からの回答
We're happy to hear that our service was efficient and straightforward for you. We appreciate you choosing us and sharing your positive experience!
After making a mistake with our first…
After making a mistake with our first order
We contacted the store & they were excellent
No problem we went back in re chose another bed
It was delivered on time & assembled
With no problems at all
Only slept on it a few nights but had great nights sleep 💤
I would have no hesitation in recommending
Bensons to my family & friends if they needed to replace there beds
2026年1月30日
Bensons For Beds - Plymouth748 からの回答
We're so pleased to hear that our team was able to assist you in correcting your initial order and that your new bed was delivered and assembled without any issues. It's great to know you're sleeping well, and we appreciate your recommendation!
We hope to welcome you back soon!
Megan at Customer Care
Friendly professional team dealt with…
Friendly professional team dealt with Tom in store. Not rushed into making a decision given excellent advice. Booking delivery and organising finance was a very easy smooth experience. Would buy from them again
2026年1月27日
自発的なレビュー
Bensons For Beds - Plymouth748 からの回答
We're happy to hear that you found our team friendly and professional! It's great to know you didn't feel rushed and received excellent advice. We're glad booking delivery and organizing finance was smooth. Thank you,
Megan at Customer Care
Very helpful staff who explained…
Very helpful staff who explained everything. They were not pushy to make a sale. Informed us of the whole buying and delivery process. Delivery was on time and the bed was assembled with great efficiency. Great customer service.
2026年1月27日
Bensons For Beds - Plymouth748 からの回答
Thank you so much for your wonderful feedback Paul! 😊 We’re delighted to hear our team explained everything clearly, offered helpful support without any pressure, and kept you fully informed throughout the buying and delivery process. It’s great to know your bed was delivered on time and assembled efficiently. We really appreciate you choosing us,
Megan at Customer Care
Bensons For Beds - Plymouth748 からの回答
We're happy to know our excellent staff delivered quality products with care! We appreciate your positive feedback and thank you for your review.
Great service & expertise
Our salesman showed us many different options to suit all budgets and we didn't feel pressured towards any particular Brand or budget. The buying process was straight forward and easy with great levels of communications. Shout out too to the delivery guys who had terrible issues with traffic and were there to help me long after they were due home for their tea.
2026年1月26日
Bensons For Beds - Plymouth748 からの回答
We're happy to hear that our sales team provided you with suitable options without pressure and that the buying process was straightforward. We appreciate you acknowledging the delivery team's dedication despite traffic issues. Thank you for your positive feedback.
Bensons For Beds - Plymouth748 からの回答
We're so glad our team's knowledge and helpfulness stood out! Thank you for your positive feedback; we appreciate it.
plymouth Bensons
The manager in plymouth Bensons quite frankly was amazing couldn't be happier with his service and commitment.
2026年1月24日
Bensons For Beds - Plymouth748 からの回答
We're happy to hear that you had such a positive experience! We truly appreciate your feedback regarding the manager's amazing service and commitment. Thanks!
Amazing service
The two delivery men we had, Rob and Graham really went above and beyond!! They were amazing. Kept me informed throughout the morning of their ETA and when they got here were super polite and professional, I was expecting them to deliver it all and for me to arrange moving it all upstairs, but no, they both, without being asked started moving the bed boxes upstairs!! They left no mess, took everything up to the top floor and honestly helped me out so much! They even took the time to double check the boxes against the order to confirm it’s all correct and informed me of all the procedures for what I need to do if anything in the boxes isn’t what I expected or is faulty. They are both a credit to the company!
2026年1月21日
Bensons For Beds - Plymouth748 からの回答
We appreciate you taking the time to share your delivery experience. We're happy to hear that our delivery team went above and beyond. It's great to know they were so helpful and thorough.
Bensons For Beds - Plymouth748 からの回答
We're so glad our knowledgeable and friendly team could provide helpful assistance. Thank you for your positive feedback!
Brought a double sized Kennedy ottoman…
Brought a double sized Kennedy ottoman bed with slumberland extra firm mattress, easy to order and very comfy bed, deliver and installed by Rob and Graham
Installed within half and hour and very professional and a pleasant service. Very impressed and two Top men
2026年1月21日
自発的なレビュー
Bensons For Beds - Plymouth748 からの回答
We're happy to hear you found the ordering process easy and that you find your new bed very comfy. It's great to know Rob and Graham provided a pleasant and professional installation service. We appreciate your positive feedback!
The shop assistant was most helpful…
The shop assistant was most helpful showing us all options according to our requirements.
No pressure was exercised to complete a sale.
Good advice was given to us as to the prices and mattress types
2026年1月2日
Bensons For Beds - Plymouth748 からの回答
We're happy to hear that the shop assistant was so helpful in showing you all the options and providing good advice without any pressure. Thank you for your feedback.
Bensons For Beds - Plymouth748 からの回答
Thanks for sharing this amazing review with us! Shaun will be delighted to know his excellent service made your day. We’ll be sure to pass on your kind words!
Looking forward to seeing you again!
Megan at Customer Care
My Sale Adviser
My Sale Adviser , Tom at the Colypool in Plmouth, was polite & courteous and took me through the purchase process essily with no hassle, answered my questions knowledgably.
2025年12月30日
Bensons For Beds - Plymouth748 からの回答
We’re so glad Tom provided such excellent service and made everything straightforward for you Lyn. Thank you for letting us know,
Megan at Customer Care!
Very helpful staffStaff were very helpful when we went to…
Staff were very helpful when we went to the shop and especially when we ordered over the phone .
2026年1月2日
Bensons For Beds - Plymouth748 からの回答
We appreciate you sharing your positive experience with our staff! We are happy to hear that they were helpful during your visit and phone order.
Looking forward to seeing you again!
Megan at Customer Care
Friendly and communicative
Everyone was friendly and they kept me informed from start to finish. Couldn’t fault them
2025年11月17日
Bensons For Beds - Plymouth748 からの回答
It’s wonderful to know the team kept you updated and delivered the service you expected. Thank you for your positive review – Lauryn at Customer Care 💜
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。