Bensons For Beds - Poole692 レビュー 

410
•
TrustScore 5段階評価の5

4.9

Unit C8 Poole Retail Park, Poole Road, BH12 1DN Branksome, Poole, GB

•

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5つ星のうち5の評価

It was a very pleasant and productive experience at the Poole store. I had little knowledge on beds and mattresses before going there but left better informed and with a grand bed and mattress... もっと見る

企業が回答しました

5つ星のうち5の評価

We were assisted in store by a member of staff named Ruben. He was courteous and knowledgeable and we were able to confidently select the item wr wished to buy.

企業が回答しました

5つ星のうち5の評価

See Ruben at the Poole showroom. Good knowledge snd went through all the options explaining the differences of the products.

企業が回答しました

5つ星のうち4の評価

Helpful and attentive staff instore. Nothing too much trouble, very patient, despite the card payment system not working, meaning they had to route it through another store. (Otherwise I would have... もっと見る

企業が回答しました


企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

Bensons For Beds - Poole692 について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit C8 Poole Retail Park, Poole Road, BH12 1DN, Branksome, Poole, 英国

  • 1202037271

4.9

優良

TrustScore 5段階評価の5

410件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(410)

過去12か月のレビュー数: 26,477件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Exceptional professional service

We visited the Poole Retail Park Branch today, to buy new mattresses for our Tempur adjustable bed.

Leigh greeted us and directed us to the Tempur beds they had on display. He explained the enhancements that Tempur have made since we bought our bed many years ago and suggested we test each mattress in case their support was slightly different to the previous design.

We were confident the support was similar to the one we have but noted the improved cover detail, which Leigh said allowed for the top to be removed and replaced for cleaning, which is far easier than the earlier design.

Leigh was the perfect salesman. Very polite, not at all pushy had exceptional product knowledge and customer service. He advised on the promotion the company was offering and we are confident he insured he also gave us the best deal possible.

If anyone is considering buying a bed, or any associated items, we would highly recommend going to Bensons for beds at Poole Retail Park and asking to deal with Leigh.

We cannot rate him high enough. He is an absolute credit to Bensons for beds.

2026年9月8日
自発的なレビュー
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

Would just like to add my own word of thanks for your very kind review, I really appreciate it! I'm glad you left the store happy. I hope you both enjoy your new mattresses. Leigh

5つ星のうち5の評価

Good customer service

Good customer service. No hard selling. Friendly staff.

2026年9月5日
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

Thanks for the kind words, we appreciate it!

5つ星のうち5の評価

Helpful Assistant

Helpful, well informed, not pushy assistant

2026年9月3日
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

Thanks for the kind words, Mrs. Perkins. We hope you enjoy your new bed!

5つ星のうち5の評価

Thoroughly recommend Bensons for Beds

Dealt with Timm at the Poole store to purchase. He was excellent - polite, professional, patient - all we could have wanted. Price was great and Bensons were very accomodating in moving the delivery date back for us on multiple occasions.
Thoroughly recommend and will be back.

2026年9月4日
自発的なレビュー
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

Thank you, David. Will be passing your kind words on to Timm!

5つ星のうち5の評価

Godd customer service

Godd customer service

2026年8月29日
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

"Thank you for the kind words! We pride ourselves on providing top-notch customer service and are thrilled to hear you had a great experience with us. We look forward to serving you again soon!"

5つ星のうち5の評価

Leigh was super helpful and explained…

Leigh was super helpful and explained everything after we gave details of what we needed, made it easy to decide and explained how it works, nothing was too much trouble, a great experience

2026年9月1日
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

Thank you for taking the time to leave us this amazing review! We are thrilled to hear that Leigh provided top-notch customer service and made the process easy for you. We appreciate your support and look forward to serving you again in the future.

5つ星のうち5の評価

Timm from the Poole branch was…

Timm from the Poole branch was extremely welcoming and knowledgeable. Would very much return to him with any queries or future purchases. Overall very pleasant experience.

2026年8月25日
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

Hi Mr Frame,
Thank you for your wonderful review! 😊 We're delighted to hear Timm made such a positive impression with his welcoming manner and expert knowledge. It's fantastic to know you had such a pleasant experience and would be happy to return to him for future purchases and advice. We'll be sure to pass on your kind words. Thanks for choosing us,
Megan | Customer Care Specialist

5つ星のうち5の評価

Two young men worked very well at…

Two young men worked very well at removing super king mattress and base on a very hot day. Did a wonderful job of setting up the new one.

2026年8月16日
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

We are thrilled to hear that our team went above and beyond for you in challenging conditions! Thank you for trusting us for your sleep needs.

5つ星のうち5の評価

the sales reps were polite and so helpful

the sales reps were polite and so helpful explaining every thing

2026年7月12日
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

We're so pleased to hear that our sales representatives were polite and helpful in explaining everything. Thank you for sharing your positive experience!

Team Bensons

5つ星のうち5の評価

Staff in our local store were super…

Staff in our local store were super helpful and friendly. Once we ordered our mattress we received plenty of communication in the run up to delivery, and the delivery guys were great too. Love the new mattress too! I had a really good experience using Bensons

2026年7月31日
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

We're so pleased to hear you had such a good experience with us! It's wonderful that our store staff were helpful and friendly, and that you received plenty of communication before delivery. We're also delighted that our delivery team was great and that you love your new mattress!

Team Bensons

5つ星のうち5の評価

A first rate service.

Simply a first rate service from start to finish. The salesman in the Poole store could not have been more helpful. The delivery drivers were first rate with 2 phone calls prior to the delivery, one the evening before and another 45 mins before they arrived.

2026年7月27日
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

We're so pleased to hear you received first-rate service from beginning to end. It's wonderful that our salesperson in Poole was so helpful and that our delivery team provided excellent communication. Thank you for your positive feedback!

Team Bensons

5つ星のうち5の評価

The staff could not have been more helpful

We were given excellent advice and guidance to find a mattress which matched our existing, discontinued, one. The staff went out of their way to help.

2026年7月26日
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

We're so pleased to hear that our staff provided excellent advice and guidance to help you find a mattress that matched your previous one. It's wonderful that our team went out of their way to assist you.

Team Bensons

5つ星のうち5の評価

bensons are great

bensons are great! Good service, good explanation about everything. They take time with you and they are very professional. Ruben helped us and he was great, gave us ideas, information so we could decide the best for us. Thank you!

2026年7月25日
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

We're so pleased to hear you had such a great experience with us! It's wonderful that our team provided good service and explanations, taking their time with you. We appreciate your kind feedback.

Team Bensons

5つ星のうち5の評価

I went to the Poole store and had a…

I went to the Poole store and had a great experience with Paul, He was very professional and knowledgeable and friendly. He didnt pressure me in to making a decision.
Highly recommend seeing the guys in Poole Store

2026年7月21日
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

We're so pleased to hear you had such a great experience at our Poole store! It's wonderful that our colleague was professional, knowledgeable, and friendly, and that you felt no pressure to make a decision.

Thanks for sharing the love — enjoy!

5つ星のうち5の評価

Friendly staff

Very friendly helpful knowledgeable staff great customer service

2026年7月21日
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

We're so pleased you found our staff friendly, helpful, and knowledgeable, and that you received great customer service. Thank you for your kind words!

Thank you for your positive review - Lauryn at Customer Care

5つ星のうち5の評価

Well done Ruben.

Well done Ruben.
Great choice of beds to test drive without hassle. Ruben was most helpful talking at a speed and in a tone that could be absorbed clearly. Delivery time better than expected.

2026年7月16日
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

We're so pleased to hear about your positive experience and that you found a great choice of beds to try without any hassle. It's wonderful that our team member was helpful and communicated clearly, and that your delivery was better than expected!

Team Bensons

5つ星のうち5の評価

Great Service from Ruben and the Team

Great Service from Ruben and the Team. Very patient too! Thank you

2026年6月11日
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

We're so pleased you received great and patient service from our team. Thank you for your kind feedback!

Team Bensons

5つ星のうち5の評価

Great delivery

Great delivery - kept us informed; on time; polite; helpful; efficient; quick. Amazing!

2026年7月13日
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

We're so pleased to hear about your great delivery experience! It's wonderful to know our team kept you informed. Thank you for your amazing feedback!

Team Bensons

5つ星のうち5の評価

Fingers crossed 🤞

We haven't yet received our mattress but would say that the salesman, Timm, in the Branksome store was very helpful and knowledgeable. Would recommend you talk to him
(Listen for the Canadian accent).

2026年7月11日
Bensons For Beds - Poole692 ロゴ

Bensons For Beds - Poole692 からの回答

We're so glad to hear about your positive experience with our salesperson at the Branksome store. We appreciate you sharing your feedback and look forward to hearing about your mattress once it arrives!

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