My Wife was ill at the time and mattress needed replacement [over 30 years old]. Nurses insisted on 9in, and its comfortable. My Wife never made it to return to our home & I find impossible to lift o... もっと見る
企業が回答しました
Unit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN Reading, Berkshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
My Wife was ill at the time and mattress needed replacement [over 30 years old]. Nurses insisted on 9in, and its comfortable. My Wife never made it to return to our home & I find impossible to lift o... もっと見る
企業が回答しました
Great experience buying at Reading store as the Reading store staff helped me in buying beds and mattress for a good deal. I haven’t received my products as they are scheduled 3 weeks from the day I... もっと見る
企業が回答しました
The sales lady was knowledgeable and helpful and the delivery men, John and Tom were polite and efficient. On a very rainy day, they were careful to make sure the packaging was dry before taking it up... もっと見る
企業が回答しました
The store manager at Rose Kiln Lane Reading, Mohammad is absolutely brilliant! He spent time understanding our needs and gave us great advice based on our requirements! The store is very welcoming a... もっと見る
企業が回答しました
当該企業による記述
Unit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN, Reading, Berkshire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Richie was very helpful and professional, showed options to our budget and needs, while giving us loads of information. He even assiste solving an unrelated issue with a previous sale, which we were very pleased with. A great experience and would highly recommend.
A welcome in-store was warm and friendly. The salesperson was helpful and informative. Our daughter subsequently visited and was helped in a similar manner. The opportunity to purchase over the phone was much appreciated as was the arrangement for home delivery. All round a quality service thank you!
It’s soft but mentioned as medium. It’s early to describe it. Good customer service.
I was served by store manger Muhammed .He has great knowlede and experience helped us to choose the right product.I will highly recommend to all.
The sales man was attentive but not in your face which was good
the issue was at the end when he added a mattress cover and insurance claiming it was free but it was in lieu of the 10% discount available
i took the discount
Great team especially Samy, so friendly and professional. He gave good advices without trying to influence our decision which product to purchase.
Shown different types of mattresses with advice and product details without pressure to buy. A time scale for trying the mattress so if not suitable you can exchange it.
Very helpful and quick to determine what we wanted. There was a special bed which advised on mattress firmness for us. It was quite an intense experience as the salesperson talked throughout. We are looking forward to our new mattress arriving in a few weeks.
Great customer service by Rita and loved the discounts during Easter.
Lots of choice and who knew so many types of mattress! We had an idea of what we wanted and the sleep test machine to define best mattress type was interesting but no explanation of what it was assessing other than saying firm or medium mattress. Also had to be firm with sales team as to which one we wanted as always being pushed ones that were in my view extremely expensive! Probably better commission!
It’s taken week to sort and I’ve done all the chasing 😡
Customer service is great they advised now was the best time to put a deposit on our new bed even tho we didn't have a move date. They said that didn't matter we could pay the remainder and get a delivery date once we know.
And we would get the full discount that available at the time of our purchase.
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。