Store Lady extremely Helpful and Patient. Let me try out All the Matteress' that I was interested in, until I finally decided on which one I wanted too order. I did take a Long time. Ordering the Matt... もっと見る
所在地
所在地を変更Washford Drive, B98 0GZ Redditch, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really helpful lady called Julia in the store who really knew her products and was able to recommend beds based on what we were looking for. The bed came within 21 days of ordering. Also a special tha... もっと見る
Went to the showroom in redditch to look at ottoman beds and saw a guy named ben, was just looking at that time ,however went back couple of weeks later and saw the same chap. Ben was very helpful an... もっと見る
企業が回答しました
I received excellent customer service. Julia was friendly, patient, and willing to go the extra mile. Plus the delivery people were extremely helpful.
企業情報
Bensons For Beds - Redditch について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Washford Drive, B98 0GZ, Redditch, England, 英国
4.7
優良
53件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I received excellent customer service
I received excellent customer service. Julia was friendly, patient, and willing to go the extra mile. Plus the delivery people were extremely helpful.
2026年10月26日
Store Lady extremely Helpful and…
Store Lady extremely Helpful and Patient. Let me try out All the Matteress' that I was interested in, until I finally decided on which one I wanted too order. I did take a Long time. Ordering the Matteress they went through options for purchasing, etc, until I found the best one for me. My last complete Bed was from Bensons 10 ys ago, Great Beds. So I needed a new Matteress, hence I came back to them. Extremely pleased with First Class Service and awaiting my new Matteress arriving soon. 5 Star ⭐️
2026年10月30日
自発的なレビュー
Great experience all round
Really helpful lady called Julia in the store who really knew her products and was able to recommend beds based on what we were looking for. The bed came within 21 days of ordering. Also a special thanks to the two lovely young men who delivered the bed. They were super helpful, polite and respectful of my property.
2026年10月23日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Bensons For Beds - Redditch からの回答
Thank you for your kind words! We're thrilled to hear that you enjoyed your experience in our shop. We strive to create a welcoming atmosphere and provide great service. We look forward to seeing you again soon!
Julia was very knowledgeable and…
Julia was very knowledgeable and helpful. She made the whole process very easy and painless.
2026年9月26日
Bensons For Beds - Redditch からの回答
Thank you for your kind words! We're thrilled to hear that Julia provided you with such a positive experience. Our team is dedicated to making every process smooth and enjoyable. We appreciate your feedback and look forward to serving you again!
Bensons For Beds - Redditch からの回答
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience from the saleroom to delivery. Our team works hard to provide excellent service, and your satisfaction means the world to us. We look forward to serving you again!
Lovely service
Lovely service, lucky enough to go during a sale and had 0% apr payment option
2026年8月25日
Bensons For Beds - Redditch からの回答
Hello Miss Pedley,
Thank you for your lovely review! 😊
We're thrilled to hear you received great service and were able to take advantage of one of our sale offers. Even better, the 0% APR payment option helped make your purchase that little bit easier! 🙌
We really appreciate your feedback and are delighted that you had such a positive experience with us. Thank you for choosing us, and we hope you're enjoying your new purchase,
Megan | Customer Care Specialist✨
Benson for Beds - Redditch
Bed order from Redditch branch. Jessie did an excellent job, very helpful, friendly and accommodating. Very happy with service received.
2026年9月6日
自発的なレビュー
Bensons For Beds - Redditch からの回答
We're delighted to hear that Jessie at our Redditch branch provided such excellent service! It's wonderful to know she was helpful, friendly, and accommodating throughout your visit, and that you're so happy with the service you received.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Customer focused service
Great advice and help from the lovely Julie (@Redditch) - friendly and warm service.
2026年9月1日
Bensons For Beds - Redditch からの回答
We're delighted to hear that Julie at our Redditch store provided such great advice and support! It's wonderful to know her friendly, warm approach helped make your experience a positive one. We'll be sure to pass on your kind feedback to Julie.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Trouble getting a bed frame delivered in decent timefrane
Went to store, quickly found frame we wanted but with only one customer service advisor already helping a customer, we gave up ordering in store and bought it online. Paid in full to then be told there is a problem with stock and we won't get the frame till sometime in Nov. The frame should not be on display if it is not available.
2026年8月9日
Bensons For Beds - Redditch からの回答
Thank you for your feedback. We sincerely apologise for the inconvenience you experienced both in-store and with your online order. We understand your frustration regarding the limited staff availability and the subsequent stock issue. I wish to advise that we have been able to bring your delivery forward and we have contacted you to advise this. Your comments will be shared with the relevant teams to improve our service.
Thank you for your review - Lauryn at Customer Care.
Went to the showroom in redditch to…
Went to the showroom in redditch to look at ottoman beds and saw a guy named ben, was just looking at that time ,however went back couple of weeks later and saw the same chap. Ben was very helpful and didnt mind at all that i may have asked the same questions more than once ( thats what being 70 does to you lol).we arranged a date for delivery that was suitable for me.
Overall a lovely shopping experiance with just the right amount of profesional and a friendly approach, would def recomend
2026年8月4日
Bensons For Beds - Redditch からの回答
We're so pleased to hear you had such a lovely shopping experience and found Ben to be very helpful and understanding. It's wonderful that your delivery was arranged to suit you. Thank you for your recommendation!
Team Bensons
Great experience with Benson’s for bed
Great experience with Benson’s for beds, fantastic modern TV bed with ambient lighting. The team at Redditch were fantastic.
2026年8月4日
Bensons For Beds - Redditch からの回答
We're so pleased to hear you had a great experience and are enjoying your fantastic modern TV bed with ambient lighting! It's wonderful that our team in Redditch were fantastic. Thank you for your positive feedback!
Team Bensons
Bensons For Beds - Redditch からの回答
We're so pleased you had excellent service from start to finish. Thank you for your kind words and positive feedback!
Team Bensons
Great experience.
Great experience.. excellent customer service and clear communication on what happens at each stage of the purchase. Also massive thank you to the 2 delivery drivers Emilia and Daniel who were so helpful and considerate.
Would highly recommend
2026年7月30日
Bensons For Beds - Redditch からの回答
Thank you for your fantastic review! We're delighted to hear you had a great experience with excellent customer service and clear communication throughout your purchase. It's wonderful to know our delivery team was so helpful and considerate. We truly appreciate your high recommendation!
Team Bensons
Great value and customer service
Julia was such a great support throughout the process, we chose a store sale item that exactly suited our needs. Julia helped with measurements and decision, then on collection she really got stuck in helping us get the product into our camper van. The bed is lovely, fits perfectly and looks very good value for money. The new bed care kit gift was a lovely touch too.
2026年7月23日
Bensons For Beds - Redditch からの回答
Thank you for your fantastic review! We're delighted to hear that Julia provided such great support throughout your entire journey with us.
We'll be sure to pass your kind comments on to Julia, who will be delighted to know she made such a positive difference to your experience. Thank you for choosing us, and we hope you enjoy your new bed for many years to come! 😊
I have brought a couple of items from…
I have brought a couple of items from this store and Julia is sooo helpful. She is so helpful and knowledgeable too.
I would definitely recommend this store!
2026年7月20日
自発的なレビュー
Bensons For Beds - Redditch からの回答
We're so pleased to hear that our team member was so helpful and knowledgeable. It's wonderful that you would definitely recommend our store!
Great service from start to finish
Great service from start to finish. Ben the salesman was very helpful without being pushy. The delivery men were very efficient and managed to negotiate a difficult windy staircase. Also they kept me updated as to when they would arrive, which is very useful
2026年7月18日
Bensons For Beds - Redditch からの回答
We're so pleased to hear you received great service from start to finish! It's wonderful that our salesman was helpful without being pushy, and that our delivery team was efficient, managing a difficult staircase, and kept you updated on their arrival.
Team Bensons
Large selection and helpful staff
Ben was extremely helpful in helping me find the mattress I was looking for. He answered all of my questions and showed me different mattresses to try out to ensure I was happy with my purchase. There was plenty of mattresses on display to choose from.
2026年7月8日
Bensons For Beds - Redditch からの回答
We're so pleased our team member was extremely helpful in assisting you to find the perfect mattress. It's wonderful that they answered all your questions and ensured you were happy with your purchase.
Purchased a bed from the Redditch…
Purchased a bed from the Redditch branch of Bensons. Ben was very knowledgeable, helpful and professional.
2026年7月3日
Bensons For Beds - Redditch からの回答
We're so pleased to hear about your positive experience at our Redditch branch! It's wonderful to know that our team member was knowledgeable, helpful, and professional. Thank you for your kind feedback!
Team Bensons
The lady in the shop was brilliant
The lady in the shop was brilliant. We cant comment at the moment re bed as waiting for it to be delivered
2026年6月17日
Bensons For Beds - Redditch からの回答
We're so happy to hear our team provided brilliant service! We hope you love your new bed once it arrives.
Team Bensons
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。