The store is unfortunately closing down which we didn’t realise when visiting. Even then Linda was very helpful in showing us beds which matched our requirements. We left having bought a bed and mattr... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My grandmother purchased a mattress, base and headboard from here and was provided with brilliant customer service from a lady called Luibov. She gave us space and time to browse before coming over, a... もっと見る
Previous customer but we reviewed all our options when looking for a new mattress. Again we found Benson beds were the best option. They were so helpful and provided all the information we needed. Whe... もっと見る
The Bensons Assistant John Was excellent. He knew all about the beds and listened and understood what we wanted. He gave us time to try the beds and provided all the information we requested. We didn'... もっと見る
企業情報
Bensons For Beds - Redhill585 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 35 The Belfry, RH1 1ST, Redhill, Surrey, 英国
- 1737763728
4.6
優良
128件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Aneil was superb, excellent customer service!
Aneil was superb, very friendly, knowledgeable, happy and did not make us feel pressured at all into buying this mattress. He showed us lots of different mattresses before having an inkling into which one we’d prefer. We weren’t planning on buying a mattress yesterday as this was the first shop we’d been into to look at mattresses but Aneil was so good at his job that we were sold and ended up buying the mattress then and there.
2023年7月28日
Bensons For Beds - Redhill585 からの回答
Hello Mr Everett,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Aneil can be given the credit he deserves. - Team Bensons
Very helpful staff
2023年7月26日
Bensons For Beds - Redhill585 からの回答
Hello Mrs Mitchell,
Thank you for your feedback! We really appreciate the time taken to leave us this review. - Team Bensons
Redhill
Great help from John at the Redhill branch. He was great at going through the options and showing the different mattresses. Was a able to get a good deal when I went back a week later.
2023年7月26日
Bensons For Beds - Redhill585 からの回答
Hello Peterken,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that John can be given the credit he deserves. - Team Bensons
Fabulous experience
The guy who served us was extremely helpful and polite, a very happy customer 😊😊
2023年7月23日
Bensons For Beds - Redhill585 からの回答
Hello Sheila
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Bensons For Beds - Redhill585 からの回答
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
John was excellent
John was excellent! A true asset to Bensons for Beds. Thank you John for making our experience fanatics!
2023年7月14日
Bensons For Beds - Redhill585 からの回答
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that John can be given the credit he deserves. - Team Bensons
Just excellent customer service skills…
Just excellent customer service skills and product knowledge.
2023年7月13日
Bensons For Beds - Redhill585 からの回答
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Great service and knowledge
2023年7月9日
Bensons For Beds - Redhill585 からの回答
What a lovely review, John! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Bensons For Beds - Redhill585 からの回答
Thank you for taking the time to leave us some feedback! -Team Bensons
John the advisor was so great
John the advisor was so great, do warm and friendly and happy. He made sure I went through all my options so I made the right choice in mattress. He also took the time to explain the differences and what might be best and made sure I tried out all the mattresses. He also was patient enough to answer all our questions.
2023年6月22日
Bensons For Beds - Redhill585 からの回答
This is wonderful to hear Laura. Thank you for taking the time to leave us some feedback. -Team Bensons
We weren’t rushed or made to feel like…
We weren’t rushed or made to feel like an inconvenience. Information was there if we needed it and he knew what he was talking about
2023年6月9日
Bensons For Beds - Redhill585 からの回答
Thank you for taking the time to leave us some positive feedback Jeff. -Team Bensons
Bensons For Beds - Redhill585 からの回答
Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Redhill store.
Team Bensons
Good Value
Our second time doing business with the company looked after by the same gentleman as before he was so helpful and friendly.His young lady assistant was just as helpful. We know where to go in the future.
2023年5月26日
Bensons For Beds - Redhill585 からの回答
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Excellent service
Went in to look at the beds on offer within my price range. Anil was excellent showing me around and giving me options but also leaving me to try the beds without being pushy. Excellent service from Anil and will be coming back again.
2023年5月26日
Bensons For Beds - Redhill585 からの回答
Good Morning, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Redhill store.
Team Bensons
Bensons For Beds - Redhill585 からの回答
Thank you for taking the time to leave us a 5* review! -The Bensons Team
Excellent service
2023年5月13日
Bensons For Beds - Redhill585 からの回答
This is wonderful to hear! Thank you for taking the time to leave us a positive review ⭐ -Megan
The salesman Nabil was very helpful and…
The salesman Nabil was very helpful and positive as we needed to exchange our mattress for another. He took us through the various options and we left feeling we had a very posditive expewrience.
Top marks!
2023年5月10日
Bensons For Beds - Redhill585 からの回答
This is great to hear, John! I will feed this back to ensure Nabil gets the recognition he deserves. We really appreciate you taking the time to leave this lovely review. Courtney 😁
Extremely happy customer
The assistant remembered that I’d phoned to ask if they had a particular mattress on the shop floor and went the extra mile to help me.
2023年4月29日
Good customer care
2023年4月24日
An enjoyable shopping experience
An enjoyable shopping experience featuring pleasant illustrations.
2023年4月27日
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