The two lads did an amazing job getting my super kingsize bed into my room. They soon put it all together. They were very friendly and polite and they are an absolute credit to Bensons for Beds. I hop... もっと見る
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Highly recommend Bensons in Southport. We bought our last mattress from there 10 years ago so thought we'd return. Kiara was a star. She explained everything and looked after us start to finish. So ho... もっと見る
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When me and my disabled partner went In store to buy a mattress the manager couldn’t had been more helpful. She ask how we both slept gave us all the time we needed as my partner has mobility issues a... もっと見る
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Spoke to a kind customer Service advisor at Southport shop on the phone. She helped me order 2 wardrobes and gave options for finance. But was disappointed with the finance company who asked for proof... もっと見る
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企業情報
Bensons For Beds - Southport668 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG, Southport, Southport, 英国
- 1704513560
4.9
優良
456件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Review based on purchase experience, haven’t got the product yet
I haven’t received our new bed yet so the 5 stars might be a little premature…
However, I’m basing the review off the service we received and that is worthy of the rating.
When we arrived in store, Amy came to greet us, she was totally fine with allowing us to just browse but wanted to first give us the details of the offers available and how they worked. Which she did, and then she allowed us to look round the store without hovering over our shoulders like some do! That doesn’t mean to say she was dismissive, she did do a little check in every now and again to see if we needed help/questions answered, and when we did, she had ALL the answers.. really knowledgeable and she was just an all round super friendly person, we felt that confident in her, we went ahead and ordered the bed there and then.
Thank you Amy, you were a delight to deal with and Bensons are lucky to have you on board.
2025年6月1日
Bensons For Beds - Southport668 からの回答
We appreciate you taking the time to share your positive experience with us Emma. It's great to hear that the service you received was worthy of a 5-star rating. Thank you, Megan at Customer care
Bensons For Beds - Southport668 からの回答
We appreciate you taking the time to share your positive experience with our customer service Mike. We are happy to hear that you were well taken care of. Take care, Megan at Customer Care
New bed
Salesman (Ian, Southport branch) was very helpful answering all questions and queries.
2025年5月24日
Bensons For Beds - Southport668 からの回答
We're happy to hear that the team member at the Southport branch was so helpful in answering your questions. Thank you for your positive feedback, Megan at Customer Care
Excellent sales team & products
Went in to have a look around as needing to replace an old bed. Was greeted by Jamie, who was very friendly & knowledgeable about things. He made the difference when it came to pulling the trigger, made me feel confident about my purchase and was able to answer all my questions with ease.
Really enjoyed the smooth experience, would definitely recommend and use again, thanks! :)
2025年5月9日
Bensons For Beds - Southport668 からの回答
We're happy to hear that you enjoyed your experience and found our team member helpful during your bed purchase. We appreciate your recommendation and are glad we could provide a smooth experience. Thanks for your positive feedback, Megan at Customer Care
Great Service
I had great service from Jamie. I didn't feel rushed to make any decision. Was so helpful. Would recommend Bensons to anybody.
2025年5月25日
Bensons For Beds - Southport668 からの回答
We're happy to hear that you felt supported during your visit and appreciate you recommending us. It's great to know we could assist you so well. Take care, Megan at Customer care
Exceptional customer service from Kiara
From a wonderful warm smiley welcome to exceptional customer service it was an absolute pleasure to shop at Bensons for Beds in Southport. The young lady who made such an impression was Kiara. From the moment we walked into the shop until the moment we left she couldn't have been more helpful or professional. She is the epitome of what customer service looks like. She was very knowledgable about every product we looked at and gave us time to have a lie down, a chat about what we thought etc., Train all your employees to be a 'Kiara'
2025年5月23日
Bensons For Beds - Southport668 からの回答
We're happy to hear that you had such a wonderful experience at our Southport location. We appreciate your positive comments regarding the exceptional customer service you received. We value your feedback, Megan at Customer Care
Very helpful sales person in Kiara at…
Very helpful sales person in Kiara at the Southport store. Understood what we required in our choice of mattress. Brilliant personality and knowledgable.
2025年5月20日
Bensons For Beds - Southport668 からの回答
We're happy to hear that the sales person at Southport was so helpful and knowledgeable! We appreciate you taking the time to share your positive experience with us. Take care, Megan at Customer Care
Bensons is the best!
Great service, knowledgeable staff & really good prices.
Ian was very attentive, listened to our needs & came up with a great solution to suit my budget.
.
I'll definitely be going back there!
2025年5月20日
Bensons For Beds - Southport668 からの回答
Thank you so much for your kind words! We take pride in providing exceptional service, staff expertise, and affordable prices for our customers. We appreciate your support and look forward to serving you again in the future. See you soon!
Great customer service from Aimee
Great customer service from Aimee. Once again I wasn’t disappointed. I had previously purchased a bed and mattress and headboard from here and decided to get another one for our room . As the friendly service and professional approach from Aimee was indeed perfect the first time I was extremely happy to find Aimee was here again to advise me on my next purchase. Nothing was too much she demonstrated her knowledge and experience on several choices we had and I wasn’t disappointed. Thanks Aimee you’re a star .
2025年5月14日
自発的なレビュー
Bensons For Beds - Southport668 からの回答
Thank you for the fantastic review! We are thrilled that you had such a positive experience with Aimee and our products. We truly appreciate your loyalty and can't wait to see you again for your next purchase. Aimee is truly a star and we are lucky to have her on our team. #customerservicegoals
Loads of choice and good selection
Loads of choice and good selection. Offers help with our choice of bed. The staff member was really helpful & friendly and gave good recommendations for our needs!
2025年5月8日
Bensons For Beds - Southport668 からの回答
Thank you for your kind words! We're thrilled to hear that you had a great experience selecting a bed at our store. Our staff takes pride in providing excellent customer service and we're glad you found our recommendations helpful. Happy sleeping!
Buying my first bed
Jamie from the Southport store was very professional.
Very easy to understand and made the buying process of a new bed very easy and less overwhelming. I would certainly recommend pensions for beds to most of my friends.
2025年5月4日
Bensons For Beds - Southport668 からの回答
We are thrilled to hear that Jamie from our Southport store provided such professional and easy service during your bed buying process. Thank you for recommending us. Sleep well,
Team Bensons💜
Great value for money
Was made aware of all the options available and the customer service was excellent. Jamie was excellent in giving us all the information needed and gave us a great deal which we were very happy with. Would definitely recommend.
2025年5月3日
自発的なレビュー
Bensons For Beds - Southport668 からの回答
Thank you for your kind words! We're thrilled to hear that Jamie provided excellent customer service and helped you find the perfect option at a great deal. We appreciate your recommendation and hope to see you again in the future. Sleep well, Team Bensons💜
Good friendly advice
2025年4月18日
Bensons For Beds - Southport668 からの回答
Thank you for your kind words! We are happy to hear that our advice was helpful and friendly. It is our goal to always provide the best service for our customers. We appreciate your support!
Sleep well, Team Bensons💜
Great customer service
Jamie, the customer service advisor was extremely attentive,helpful, patient and honest.
He assisted us with finding the perfect mattress for our son.
Great customer service.
2025年4月26日
自発的なレビュー
Bensons For Beds - Southport668 からの回答
Thank you for sharing your experience. We are thrilled to hear that Jamie provided excellent customer service and helped you find the perfect mattress for your son. It's always our goal to provide top-notch service to our customers. We appreciate your support!
Sleep well, Team Bensons💜
Good advice given about the beds and…
Good advice given about the beds and customer service very good very satisfied
2025年4月24日
Bensons For Beds - Southport668 からの回答
Thank you for your positive feedback! We are thrilled that our expert advice on beds and exceptional customer service has left you completely satisfied. We look forward to seeing you again in the future.
Sleep well,
Team Bensons💜
Bensons For Beds - Southport668 からの回答
Thank you so much for your kind words! We strive to provide a positive and non-pushy experience for our customers. We're so glad our staff was able to assist you and make your visit enjoyable. We can't wait to see you again!
Sleep well, Team Bensons💜
New Bed purchase
Lorraine the customer service advisor was very professional, was recommended by a friend who informed about the test bed where you can establish which mattress is best for you. Highly recommended.
2025年4月19日
自発的なレビュー
Bensons For Beds - Southport668 からの回答
Thank you for the kind words, we are glad to hear that Lorraine provided professional assistance and that you found our test bed helpful! Thank you for recommending us to others. - Team Bensons 💜
Bensons For Beds - Southport668 からの回答
"We are thrilled to hear that our staff made such a positive impact on your experience! Our goal is always to provide exceptional service. Thank you for choosing us!"
Helpful and knowledgeable assistant
2025年4月4日
Bensons For Beds - Southport668 からの回答
Thank you for your kind words! We pride ourselves on having a knowledgeable and helpful team ready to assist our customers. We're so glad we could be of assistance.
Informed decision
The helpful staff provided me with the information I required to enable me to make an informed decision.
2025年3月23日
自発的なレビュー
Bensons For Beds - Southport668 からの回答
We're happy to hear that our staff was helpful and provided the information you needed to make an informed decision. We appreciate your positive feedback, Megan at Customer Care
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