We popped into the store to buy a bed for our toddler, we had a little walk round, but then needed some assistance, Linda approached and asked if we needed help, we explained what we required and she... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We popped into the store to buy a bed for our toddler, we had a little walk round, but then needed some assistance, Linda approached and asked if we needed help, we explained what we required and she... もっと見る
企業が回答しました
We actually went in to the Stafford store and had a lovely lady help us by the name of Linda. She wasn’t pushy and was very knowledgeable and we would have ordered through her, but I store didn’t use... もっと見る
Linda was incredibly informative, helpful, and friendly throughout our experience. She took the time to understand what we were looking for and guided us patiently in selecting the right product. Her... もっと見る
企業が回答しました
We wanted to update our mattress. The sales assistant was very helpful and knowledgeable about the products. Her tablet also allowed her to check availability, options etc on the spot, and details of... もっと見る
当該企業による記述
Unit 3 Hough Retail Park, Lichfield Road, ST17 4LU, Stafford, Stafforshire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We have purchased from Bensons for Beds several times. Always see Linda who is helpful and knowledgeable.
So happy to have found our new bed. Really helpful staff who spent time with us while we chose. Lots of helpful advice and some very welcome discounts.
We wanted to update our mattress. The sales assistant was very helpful and knowledgeable about the products. Her tablet also allowed her to check availability, options etc on the spot, and details of our last order from 11 years ago! This meant she could show us the nearest equivalent mattress available now, which was useful for comparing. Ordering process was smooth too. Loses a star because we could’ve got the same product cheaper elsewhere (online) but we’d still have had to try it at Bensons first.
I was happy with the service I received in-store, but you came very close to losing the deal after I was told that it would take 8 - 14 weeks for delivery. This was after we had spent some time researching what was available and went with the choice of bed. This is ludicrous. People would expect delivery to be within a couple of weeks.
Good selection of mattresses. Plenty of opportunities to try each one. Staff were very friendly, helpful and knowledgeable.
Linda took time to let me see and try different options of mattress and bed until I found my ideal combination.

Bensons For Beds - Stafford Superstore243 からの回答
Excellent service and information from Vicky
We were very pleased with the whole shopping experience and ae looking forward to receiving our new bed, mattress and bedside cabinets in time for our house move

Bensons For Beds - Stafford Superstore243 からの回答
Jan was really helpful, she talked us through all the options and combinations of beds and mattresses. Was patient with us and listened to what we wanted.

Bensons For Beds - Stafford Superstore243 からの回答

Bensons For Beds - Stafford Superstore243 からの回答
Friendly, helpful, knowledgeable and competent sales person.

Bensons For Beds - Stafford Superstore243 からの回答
Nice welcome from staff.
Allowed to browse at our own pace without interference.
Helpful information provided about sale items and clearance lines.

Bensons For Beds - Stafford Superstore243 からの回答
Though we decided to buy online we first visited the shop in Stafford and had great help and advice from Vicky. This allowed us to be confident that we had chosen the right mattress from the right company.
Thank you Vicky.
The process of ordering on line went smoothly and we are looking forward to the arrival of our new mattress.

Bensons For Beds - Stafford Superstore243 からの回答
The delivery time was four weeks for a single mattress. When I went to purchase it, it said delivery would be within a week a bit disappointed if I’m honest, but overall a good buying experience bar the long delivery time.

Bensons For Beds - Stafford Superstore243 からの回答
The lady I dealt with was polite. Friendly and extremely knowledgeable about all the products , she made my experience of buying the bed that would suit my needs very easy

Bensons For Beds - Stafford Superstore243 からの回答
The service was first class no pressure sales pleasant sales assistants would go back again Thankyou

Bensons For Beds - Stafford Superstore243 からの回答
Staff explained the types of mattresses available and the various options available.

Bensons For Beds - Stafford Superstore243 からの回答
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