Excellent service, greeted as we walked and had a look around the store, invited todo the mattress experience which was extremely useful as we did this at another mattress company & found this one alo... もっと見る
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所在地
所在地を変更Unit 1d Roaring Meg Retail Park, London Road, SG1 1XN Stevenage, Hertfordshire, GB
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After IKEA completely let us down failing to deliver our son's bed we had to scramble around on a Sunday afternoon for a solution! Thank goodness for Sarah in the Stevenage store, found me the perfect... もっと見る
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Buying a bed isn’t something I do that often, but would thoroughly recommend Bensons. I initially chose them, because they are one of the few stores that stock Simba mattresses, which is what I wa... もっと見る
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From the moment we walked in the store until the bed was put together and located in the bedroom the service was excellent. Sarah, at the showroom, was so friendly and helpful, leaving no stone unturn... もっと見る
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企業情報
Bensons For Beds - Stevenage493 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 1d Roaring Meg Retail Park, London Road, SG1 1XN, Stevenage, Hertfordshire, 英国
- 1438312172
4.8
優良
514件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
New Mattress
Very helpful when we went to look for a mattress. The delivery drivers were here on time and very polite we had John H and Steven B thank you for your excellent service.
2025年5月28日
自発的なレビュー
Bensons For Beds - Stevenage493 からの回答
We appreciate your positive feedback! We're happy to hear that you found our team helpful and that the delivery was prompt and courteous. Thank you for your excellent review, Megan at Customer care
Great service in store from Tara,would…
Great service in store from Tara,would certainly recommend
2025年5月23日
自発的なレビュー
Bensons For Beds - Stevenage493 からの回答
We're happy to hear that you had a great experience in our store. We appreciate your recommendation and value your feedback! Thank you, Megan at Customer Care
Easy process of picking mattress and…
Easy process of picking mattress and advice provided spot on
2025年5月18日
Bensons For Beds - Stevenage493 からの回答
Thank you for the great review! We pride ourselves on making the mattress selection process easy and providing accurate advice. Happy sleeping on your new mattress! 😊
Not pushy and great service
Positively greeted by Georgia, left to browse, helped and advised with all choices, and very happy with the overall service.
2025年5月15日
自発的なレビュー
Bensons For Beds - Stevenage493 からの回答
Thank you for your kind words! We are thrilled to hear that Georgia provided you with great service and that you were satisfied with your overall experience. We always strive to make every customer's visit a positive one.
The customer service was great
The customer service was great, Tara in particular, We were encouraged to take our time trying out the various matresses, and the information and advice given was very helpful.
Good people to do business with!
2025年5月15日
Bensons For Beds - Stevenage493 からの回答
Thank you for your positive review! We are thrilled to hear that you received excellent customer service, especially from Tara. We pride ourselves on providing knowledgeable and helpful advice to our customers. It was a pleasure doing business with you!
Sophie was amazing
Sophie was amazing
Very patient with us.
Looking forward to recieving the mattresses.
2025年4月30日
Bensons For Beds - Stevenage493 からの回答
Thank you for the kind words! We're so glad you had a positive experience with Sophie. Our team takes pride in providing exceptional service and we can't wait for you to receive your new mattresses. Sweet dreams ahead! 😊 #customerlove #exceptionalservice
The ordering process was very easy and…
The ordering process was very easy and staff more than helpful. Would highly recommend
2025年5月7日
Bensons For Beds - Stevenage493 からの回答
Thank you for your feedback! We are thrilled to hear that our ordering process was easy and our staff was helpful. Your recommendation means a lot to us!
Sleep well,
Team Bensons💜
Outstanding service
Sophie was absolutely incredible. Her level of knowledge was brilliant and she could easily answer all questions we asked. She also didn't make us feel pressured in any way whatsoever and her sales technique and her personality is exactly why we chose to purchase from yourselves.
2025年4月26日
自発的なレビュー
Bensons For Beds - Stevenage493 からの回答
Thank you so much for your kind words! We appreciate you choosing us.
Sleep well, Team Bensons💜
great service
The lady that served me, her manager and colleague were so friendly and helpful. The lady that served me was up and down the stairs trying to get me the best deal possible. She took her time, listen to what I was asking for and found me the perfect bed (hopefully). She laughed at my bad jokes and was just a really nice lady.
2025年4月19日
自発的なレビュー
Bensons For Beds - Stevenage493 からの回答
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that our team went above and beyond to provide you with excellent service. We pride ourselves on creating a comfortable and friendly atmosphere for our customers. We hope you enjoy your new bed and look forward to seeing you again soon! - Team Bensons 💜
Very Precise factual help in finding…
Very Precise factual help in finding the correct beds and easy hassle free purchase Tara was very professional and listened to what we wanted and found us the correct products
2025年4月20日
Bensons For Beds - Stevenage493 からの回答
Thank you for the kind review! It makes us so happy to know that we were able to help you find the perfect beds for your needs. It was a pleasure serving you and we appreciate your business. Thank you for choosing us! Sleep well, Team Bensons💜
The service from Georgia was 1st class
The service from Georgia was 1st class. Professional, friendly and knowledgeable. An asset to the Company.
2025年4月21日
Bensons For Beds - Stevenage493 からの回答
Thank you for your wonderful feedback! We are so grateful to have Georgia on our team, she truly embodies our company values. We appreciate your support and look forward to serving you again in the future. - Team Bensons 💜
Bensons For Beds - Stevenage493 からの回答
Thank you for your review! We are delighted to hear that our team member Sophie provided you with great assistance. We will make sure to pass along your kind words to her. We can't wait to see you again soon! 😊 Sleep well, Team Bensons💜
Bensons For Beds - Stevenage493 からの回答
We're happy to hear that our team member's knowledge and assistance helped you get a good price. Thank you for your positive feedback, Megan at Customer Care
The assistant was friendly and very…
The assistant was friendly and very helpful. The store was clean and easy to get around
2025年4月1日
Bensons For Beds - Stevenage493 からの回答
We appreciate you sharing your experience! We are so glad to hear that our team member was helpful and friendly and that you found our store clean. Take care, Megan at Customer Care
Your employee Sarah was delightful
Your employee Sarah was delightful. She was upbeat, polite, exceptionally helpful and knowledgable.
2025年3月29日
Bensons For Beds - Stevenage493 からの回答
We appreciate your feedback! We are so glad to hear that our employee was upbeat, polite, exceptionally helpful, and knowledgeable. Thanks for your support, Megan at Customer Care
Outstanding Service
Outstanding Service – Connor Was a Star!
We had a fantastic experience buying a bed at Bensons for Beds. The range of options was impressive, but what really made the difference was Connor. He was absolutely phenomenal — knowledgeable, clear, and incredibly helpful. He provided straightforward facts, explained all the timings and delivery details, and offered us a range of options without ever being pushy. He made the process smooth and stress-free. Connor is a real credit to the team, and thanks to him, we’re now sleeping better than ever. Highly recommend Bensons for both their beds and brilliant service!
2025年2月15日
Bensons For Beds - Stevenage493 からの回答
We appreciate you sharing your fantastic experience. We're happy to hear that our range of options impressed you and that our team member was so helpful, knowledgeable, and clear. We're glad they made the process smooth and stress-free for you, Megan at Customer Care
We received excellent customer service…
We received excellent customer service and advice from the manager Tara. Highly recommend going in to speak with her if you’re unsure on what you’re looking for.
2025年3月25日
Bensons For Beds - Stevenage493 からの回答
We're happy to hear that you received excellent support and guidance. We appreciate you recommending our team to others who may need assistance in finding what they are looking for. Thank you, Megan at Customer Care
Tara is a credit to your company
Tara is a credit to your company, a really lovely lady. Very helpful, not pushy, just one lovely person.
Very pleased.
2025年3月20日
Bensons For Beds - Stevenage493 からの回答
We're happy to hear that you had such a positive experience. It's great to know that one of our team members was so helpful and made your visit pleasant. Thank you for your feedback, Megan at Customer Care
Easy to do business with
Very helpful and informative staff. Not pushy, very friendly. Product was very reasonably priced.
2025年3月18日
Bensons For Beds - Stevenage493 からの回答
We appreciate you highlighting our helpful, informative, and friendly staff! We're also glad that you found our product prices reasonable. Thanks for the feedback, Megan at Customer Care
Incredibly Rude Sales person
I went to bensons over the weekend to buy multiple beds. Ended up having an awful experience. The lady was called leanne and she had served us nice enough on our initial visit. On our return she was unprofessional and very aggressive. This was due to us enquiring about discount that was online. She stormed off muttering about us under her breath. Very disappointing after being a loyal customer for years. I have Never been treated with such disrespect. Zero stars, some serious change needs to happen here!!! 😡😡😡
2025年3月9日
自発的なレビュー
Bensons For Beds - Stevenage493 からの回答
We're sorry to hear about the negative experience you had during your recent visit. We appreciate you bringing this to our attention and for being a loyal customer. We'll address your concerns internally to ensure our team provides a better experience in the future. Thank you for your feedback, Megan at Customer care
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