Excellent delivery and set up . Instructions on care provided . Left room tidy and took all rubbish . The bed looks very comfy and we are sleeping a lot better. The sales team were very helpful and la... もっと見る
企業が回答しました
Unit 7 Portrack Retail Parktail Park, Cheltenham Road, TS18 2SP Stockton, Cleveland, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Excellent delivery and set up . Instructions on care provided . Left room tidy and took all rubbish . The bed looks very comfy and we are sleeping a lot better. The sales team were very helpful and la... もっと見る
企業が回答しました
Our experience was fantastic. We were given a very personalised service, including the sleep machine. We were given the time to speak privately to one another, and ultimately very happy with our exper... もっと見る
I was kept up to date regarding delivery, phoned the day before to ensure delivery was to go ahead and had a call prior to delivery giving time they would arrive. The team were efficient and friendly... もっと見る
企業が回答しました
Very fast, friendly efficient service from ordering online, to arranging delivery and being kept updated with timeslots via email and text. Excellent customer service from Brad and Lewis (delivery tea... もっと見る
企業が回答しました
当該企業による記述
Unit 7 Portrack Retail Parktail Park, Cheltenham Road, TS18 2SP, Stockton, Cleveland, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff were helpful and knowledgeable both in the showroom and the delivery guys. The dismantling service which took away the old bed was well worth the money. the guys were careful taking the bed in and out to ensure there was no damage. I would definitely use Bensons again and recommend them wholeheartedly.

Bensons For Beds - Stockton27 からの回答
Delivery service was great. The staff exhibited a lot of professionalism during delivery and fixing.

Bensons For Beds - Stockton27 からの回答
From walking in the shop to delivery day. Everything went very smooth thanks to Mick and the two Andy's.
All were friendly, helpful and professional throughout.

Bensons For Beds - Stockton27 からの回答
Excellent service loverly shop and very polite sociable staff members above and beyond as I have limited mobility and in wheelchair. Attended with my daughter explained what I was looking for and given and shown the best mattresses for my needs. Stuart the salesperson I dealt with in Stockton on tees shop. Portrack. Was excellent,polite, informative and professional nothing was problem

Bensons For Beds - Stockton27 からの回答
Sales advisor was very knowledgable and extremely helpful

Bensons For Beds - Stockton27 からの回答
Very happy once again with delivery service. Darren Niles and colleague professional efficient quick and friendly
Took away the packaging after setting up the bed. Even placed our existing mattress on the new bed for me
Thank you

Bensons For Beds - Stockton27 からの回答
Very friendly and helpful sales team and delivery team

Bensons For Beds - Stockton27 からの回答
The staff in store were very nice and friendly and took their time with us and didn't rush us.
The app for tracking the delivery and being kept informed of the time of delivery was very helpful.
Both of the delivery guys were polite, helpful, friendly and efficient despite being up and on the road since very early in the morning.
The only negative thing was that our day of delivery was changed. That wasn't great as we had arranged for our old mattress and topper to be collected the day of the delivery of the new mattress. That had to be rearranged. But I did contact the store and they said that if we couldn't rearrange collection of the old mattress and topper that the delivery guys would take them away for us. We were able to rearrange collection of the old mattress etc which was good but it was nice to know that Bensons would help us.
We have bought a mattress, a bed and bedside cabinets from Bensons previously. Their staff have always gone out of their way to help us.

Bensons For Beds - Stockton27 からの回答
Friendly and helpful service from Marie at the Stockton branch where we recently purchased a bed frame and mattress.
Marie is a credit to your business.

Bensons For Beds - Stockton27 からの回答
We really liked what we saw in the shop, and we ordered two ottoman double beds for our children. The beds took five weeks to arrive. When we received the order, my husband unpacked one of the beds and found a scratch on part of the metal frame. We are not sure whether this happened during delivery or at the manufacturer.
The first bed was easy to put together by following the instructions. However, when it came to the second bed, it was much more complicated and took us double the time, or even longer, to assemble because the instructions were not as simple to follow.
Overall, we are pleased with both beds!

Bensons For Beds - Stockton27 からの回答
Very happy with the quality of my bed frame & mattress. Great customer service at Stockton with Paul. My order was delivered on time, with friendly & helpful delivery team. All carried upstairs for me, would definitely recommend Bensons for Beds 👍🏻

Bensons For Beds - Stockton27 からの回答
The guys in the shop were helpful, informed but not pushy. The credit options were explained clearly. Our mattress arrived on time with lots of communication beforehand. The delivery guys were friendly, quick and efficient.

Bensons For Beds - Stockton27 からの回答
Brilliant company to deal with from sales to delivery. Sales guy Mark was very helpful and info was received regularly updating on delivery time. Two guys who delivered were brilliant, both removing old mattress and installing new one. Staircase was not easy to negotiate but they managed ok. Would recommend Bensons for Beds any day.

Bensons For Beds - Stockton27 からの回答
Benson beds once purchased item if any fault with product their service is really let you down, they don’t solve problems and not accurate with information, they don’t even pick up the phone. I had faulty bed delivered and it took 3 month to pick up only help with finance team intervene and still waiting for confirmation of my refund.

Bensons For Beds - Stockton27 からの回答
Time and patience of staff to let you compare beds for what was right for you nothing was to much trouble staff very knowledgeable on products sold including pillows and protectors.

Bensons For Beds - Stockton27 からの回答

Bensons For Beds - Stockton27 からの回答
Great service from start to finish. Good quality bed and excellent price compared to other stores. Good advice and friendly instore team. Delivery was prompt and efficient.
Highly recommend 👌

Bensons For Beds - Stockton27 からの回答
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