Really helpful lady Jo, knew exactly what the store had to offer us based on our requirements, she was very knowledgeable & extremely helpful. Came back the following day & ordered an ottoman bed.
企業が回答しました
所在地
所在地を変更Unit F3 Bridgemead Retail Park, Mannington Great Western May, SN5 7YF Swindon, Swindon, GB
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レビュアーのコメントを見てみましょう
Great shopping.. warm welcome. Knowledge about beds and mattresses and head board colours..
企業が回答しました
Leah was great, she asked if we needed help without being pushy (unlike some of the sales associates in competitor stores) and when we did need her assistance she was clear and informed. Loved the var... もっと見る
企業が回答しました
Courteous service and helpful advice from sales consultant. No ‘pressure’, all questions answered with good detail and honest information. Great choice of beds and mattresses to choose from at realist... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Swindon について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit F3 Bridgemead Retail Park, Mannington Great Western May, SN5 7YF, Swindon, Swindon, 英国
4.7
優良
66件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Great shopping.
Great shopping.. warm welcome. Knowledge about beds and mattresses and head board colours..
2026年6月27日
Bensons For Beds - Swindon からの回答
We're so pleased you had a great shopping experience and appreciated our team's knowledge!
Team Bensons
The delivery/installation team were…
The delivery/installation team were great. There was a worry that it wouldn’t fit but they managed to get it in …thank you.
2026年6月13日
Bensons For Beds - Swindon からの回答
We're so glad our team could successfully deliver and install your item. We appreciate your kind words!
Team Bensons
Bensons For Beds - Swindon からの回答
We appreciate your kind words! We are delighted to know you found our team helpful and friendly.
Team Bensons
Bensons For Beds - Swindon からの回答
We're so glad to hear we were on time, communicated well, and were helpful!
Team Bensons - Jess
Extremely satisfied with overall services and staff, especially the support provided by the Store Manager Joanne was exceptional in the Mannington store
A year ago, 2025, we purchased a king size mattress and noticed before the delivery we could not go into our bedroom via the stairway. As we urgently contacted Joanne who listened to our problems and advised us to change a rolled mattress and took a taxi for delivery as we urgently needed.
This year, we went into the same store to buy three more beds and a mattress. The ottoman bed is great and the Slumberland Orthopaedic Support Luxe Mattress is perfect for our needs.
The delivery team were also excellent. They arrived on time, called ahead before the delivery slot, and were very courteous and careful when bringing the beds and mattress into the property.
Overall, an excellent buying experience from Bensons, staff very friendly and helpful and knowledgeable helping me choose my right beds and mattress. From the ordering process through to delivery, everything was smooth, well-organised, and hassle-free. Highly recommended.
2026年5月11日
Bensons For Beds - Swindon からの回答
We are so pleased to hear about your continued positive experiences with us, especially the smooth process from selection to delivery. It is wonderful to know our team, particularly Joanne, provided such excellent service. We truly appreciate your high recommendation.
Team Bensons - Jess
Shop staff most helpful
Shop staff most helpful. Bed was delivered on time as promised. Delivery drivers Steve and Carl were very good. Mattress is spot on.
2026年5月15日
Bensons For Beds - Swindon からの回答
We're so pleased to hear our shop staff were helpful and your delivery was on time. It's great you love your new mattress!
Team Bensons - Jess
Assisted by Jo
Assisted by Jo, assistant manager in Swindon branch.
Second time ordering a bed for the house, excellent service and always seems delighted to help around.
Over all, meets the expectation and service from Swindon branch.
2026年5月7日
Bensons For Beds - Swindon からの回答
Thank you for your lovely feedback! We’re delighted to hear Jo, our Assistant Manager at the Swindon branch, provided such excellent and friendly service once again. It means a lot to us that you’ve chosen to shop with us for a second time and that your experience met your expectations. We’ll be sure to pass on your kind words to the team! 😊
Great sales and delivery
2026年4月15日
Bensons For Beds - Swindon からの回答
We're happy to hear that you are pleased with the sales and delivery. Thank you for your positive feedback!
Team Bensons
Really helpful
Really helpful lady Jo, knew exactly what the store had to offer us based on our requirements, she was very knowledgeable & extremely helpful. Came back the following day & ordered an ottoman bed.
2026年5月3日
自発的なレビュー
Bensons For Beds - Swindon からの回答
We're happy to hear that our team member was so helpful and knowledgeable! It's great you found what you needed and ordered an ottoman bed. Thanks for your feedback!
Team Bensons
The person who served was very good,she…
The person who served was very good,she was asked what was our likening ,she helped us to select what we want,because of her we would like to come back again for more purchases later
2026年4月21日
Bensons For Beds - Swindon からの回答
Thank you for your kind words—we’re delighted you felt so well looked after and would love to see you again in the future ⭐
We’re so glad you had a great experience. Hope to see you again soon,
Megan | Customer Care Specialist
Good service from purchase to delivery.
Good service from purchase to delivery.
Communication very good in keeping you up to date on supply and delivery date and time, delivery staff very friendly and fullfill your requirements.
2026年4月13日
Bensons For Beds - Swindon からの回答
Thank you for your great feedback! We’re pleased you enjoyed good service from purchase through to delivery, with clear communication and a friendly, helpful delivery team.
We're always here if you need anything else,
Megan | Customer Care Specialist💤
Leah was marvellous.
On first visit to the store, we were given time to look around before the staff approached us. Leah the sales assistant was very helpful and informative.
On the day of delivery we could not see how to put the 2 halves of the base together. We phoned the store, and Leah and Jo came out to our house and joined the 2 halves and put the mattress on. Very helpful.
2026年4月13日
Bensons For Beds - Swindon からの回答
Thanks so much for sharing your lovely review!
We’re delighted your first visit felt relaxed and welcoming, and that Leah was on hand with helpful advice (she’ll be chuffed to hear this!). Even happier to know Leah and Jo could pop out and get everything sorted on delivery day!
We hope to welcome you back soon,
Megan | Customer Care Specialist
Bensons For Beds - Swindon からの回答
Thank you! 😊 We’re pleased to hear you found the website easy to use, with clear photos and measurements. Your feedback is much appreciated,
Megan | Customer Care Specialist💤
Bensons For Beds - Swindon からの回答
Thank you! Great to hear you received such a thorough service — our polite and amazing team will be thrilled with your feedback.
Don’t be a stranger! We would love to see you again in the future,
Megan | Customer Care Specialist💜
Excellent service.
I was nervous going somewhere different as I have Crohns Disease and need the toilet urgently. The lady at Bensons let me use the toilet. She also found me the perfect bed, mattress and headboard. It really comfy. I will recommend Bensons to my friends and family.
2026年2月26日
Bensons For Beds - Swindon からの回答
Helen,
We're happy to hear that you had such a positive experience. It's great that our team could assist you and help you find the perfect bed. Thank you for recommending us to your friends and family!
Team Bensons
Efficient, polite quick delivery & assembly
Was contacted day before to check still okay to deliver. Driver phoned when 30 mins away. Delivery was polite, quick as was assembly.
2026年2月22日
Bensons For Beds - Swindon からの回答
Thank you for your lovely review! 😊 We’re so pleased you were contacted the day before to confirm delivery, and that the driver gave you a helpful 30‑minute notice call. It’s great to hear the delivery was polite, quick, and that the assembly was done smoothly. We really appreciate your feedback,
Megan at Customer Care
Other than new delivery date because of…
Other than new delivery date because of damaged to bed base the experience was good.
2026年2月20日
Bensons For Beds - Swindon からの回答
We're happy to hear that your experience was good overall. We regret the damage to the bed base caused a new delivery date. Thank you for your review!
Stewart - Team Bensons
Superking x2 Single electric beds with hotel headboard
Everything ran smoothly and efficiently with excellent customer services from sales team Jo Poole at the Swindon shop through to communication following our purchase and delivery and installation.
We are incredibly pleased with our electric bed and could not praise Bensons Beds enough.
We never once had to chase things and would thoroughly recommend to anyone looking into buying a bed Benson Beds have been amazing!!!!
Thank you
2026年2月12日
Bensons For Beds - Swindon からの回答
We're happy to hear that everything ran smoothly, from the sales team to delivery and installation. It's great you're pleased with your electric bed. We appreciate your recommendation and positive feedback!
- Jessica at Team Bensons
Great shopping experience!
Helpful and knowledgeable staff in the Swindon showroom and a wide selection of branded mattresses, excellent tracking system for delivery and courteous, smiley and efficient staff.
I have used Bensons in the past and was pleased again that everything went so smoothly ☺️
2026年2月3日
Bensons For Beds - Swindon からの回答
We're delighted you found our Swindon showroom staff helpful and knowledgeable, with a great mattress selection. It's great to hear our delivery tracking and team met your expectations. Thank you for your continued trust; we appreciate your positive feedback!
Spot on Bensons all brilliant service.
Everything. From goin to shop, advice and help from staff. Excellent service from start to finish. Lovely matteress. Delivery was very good too. Team very helpful nothing to much trouble.
2026年2月4日
自発的なレビュー
Bensons For Beds - Swindon からの回答
We're happy to hear that you received excellent service from our team, from start to finish! It's great to know that you found our staff helpful and that the delivery was very good. We appreciate your positive feedback!
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