Excellent customer service in the Truro branch from staff member Kevin. He was very quick to offer us assistance. He offered for us to use the machine to find out the right option for a mattress for u... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Excellent customer service in the Truro branch from staff member Kevin. He was very quick to offer us assistance. He offered for us to use the machine to find out the right option for a mattress for u... もっと見る
企業が回答しました
Kevin was very helpful. Gave us the help we needed without putting us under pressure allowed us all the time we needed to test the various mattresses without any pressure to buy. Would highly recomm... もっと見る
The manager Kevin in the Truro store couldn’t have been more helpful. I made many phone calls and then ended up going in store, and he was professional, friendly and personable throughout.
企業が回答しました
Delivery was ok friendly but literally dumped the boxes in no help I wanted stuff taking away but they were running late said they don’t do that.
企業が回答しました
当該企業による記述
Unit A1 Newquay Road, TR1 1GH, Truro, Cornwall, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We couldn't fault the service we received, from beginning to end. The sales staff were very helpful and the gentlemen who delivered the beds were very professional and friendly

Bensons For Beds - Truro382 からの回答
From the initial vist to the showroom to delivery, the company is exceptional. The salesman, Mike wasn't pushy and very knowledgeable.
Delivery men were very courteous and diligent with the delivery .

Bensons For Beds - Truro382 からの回答
Customer service in store was second to none, would highly recommend the Truro branch, received our bed and we are extremely happy with it.

Bensons For Beds - Truro382 からの回答
Very helpful (and patient) sales assistant who listened and guided us - thank you Jamie. Delivery was as promised when we bought the bed and the guys who came were friendly and efficient. Everything went well and made us wonder why we were reticent about getting a new bed.

Bensons For Beds - Truro382 からの回答
Extremely helpful staff, took time to listen to what I wanted and gave great advice. Great deal on a bed and mattress.

Bensons For Beds - Truro382 からの回答
The lady in the shop. Was very courteous and helpful. Answered all our questions. And wasn't to pushy. Can't stand it if someone is to much sell sell sell. She just gave us the information we needed.

Bensons For Beds - Truro382 からの回答
Sales staff were very friendly and helpful when choosing the new wardrobe and the fitters were very pleasant and had them fitted quickly when they arrived. I am very pleased that I choose them from Bensons.

Bensons For Beds - Truro382 からの回答
Always a pleasure to go in store and get excellent service and advice from helpful pleasant staff with no pressure and left to try all the items in store.
Let’s keep our local stores.

Bensons For Beds - Truro382 からの回答
Great service in store and delivery guys were really helpful and friendly :-)

Bensons For Beds - Truro382 からの回答
Very helpful and knowledgeable staff however watch out for the terms and conditions of the free trial warranty. You can only exchange your bed if purchased in store.

Bensons For Beds - Truro382 からの回答
Great customer service from store to the delivery day with previous updates. The delivery chap was punctual polite professional friendly.

Bensons For Beds - Truro382 からの回答
I have to say that the customer service has been 10 out of 10 every stage. The salesman Jamie in Truro was very helpful and accommodating. The delivery guys were brilliant and did their job amazingly, didn’t catch their names but “Plymouth guys”. We had small issue which was resolved quickly and the customer support has been very wonderful. I will highly recommend to others.

Bensons For Beds - Truro382 からの回答
Great service no pushy sales until we needed help and to ask questions staff very attentive, lots of choice and good prices, after sales and delivers we were kept well informed

Bensons For Beds - Truro382 からの回答
Staff helpful without any "hard sell.
Limited range of bedroom wardrobes but what was available was well constructed. Supply and delivery inside of 3 months (standard for the sector).
Efficient paperwork and notifications following purchase.

Bensons For Beds - Truro382 からの回答
Kevin at the Truro branch was the first person to get up (out of four employees sat chatting around a table) and come and see if he could help us. Very informative and not pushy. Too all our wishes into account and advised on the best options for our needs. Gave us breakdowns of prices and payment options. When we said we need to think about it, no problem. His consideration and informative ways were the reason we returned to make our purchase. Thank you Kevin. We very much appreciate your service. X

Bensons For Beds - Truro382 からの回答
Wonderful welcoming staff, who patiently allowed us to roam around till we had figured out what we wanted and needed. Then, while the order was being finalised, the little details we had not thought of were brought to our attention.

Bensons For Beds - Truro382 からの回答
clear communication, reliable delivery information, courteous staff, what more could you ask for ...a good nights sleep! ?

Bensons For Beds - Truro382 からの回答
Kevin at Bensons Truro went above and beyond to provide us with the correct beds, and then despite property access issues Paul and Reiss were superb and caring to deliver and assemble our beds . Such a pleasure to receive a first class service, along with lovely beds.

Bensons For Beds - Truro382 からの回答
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