The woman in the shop was so knowledgeable. If it wasn’t for her then we wouldn’t have ended up with this mattress. It’s probably double what I thought I would spend but when you consider how long yo... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
We purchased the bed from the Birkenshaw store, Uddingston. We were helped by Linda. She listened to what we needed as the bed was for our son with additional needs. She gave us options and didn't pre... もっと見る
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Heather was very helpful in store giving information about each mattress. Excellent variety of mattresses and beds to view and try. Mattress is due to be delivered next week. Overall a very go... もっと見る
企業が回答しました
Absolutely fantastic service from start to finish. Nothing was a problem instore at Uddingston. Mattress bought was perfect for my son and he is loving it. Delivery was smooth and delived to my room o... もっと見る
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企業情報
Bensons For Beds - Uddingston650 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
8 Rannoch Road, Birkenshaw, G71 5PR, Uddingston, Glasgow, 英国
- 1698801979
4.7
優良
480件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Every time we’ve been in staff took…
Every time we’ve been in staff took their time with us. Beds are fantastic - so comfortable. Our experience was first rate. Will recommend them to everyone.
2026年3月27日
Bensons For Beds - Uddingston650 からの回答
Brilliant to hear! Taking the time and getting the comfort right is exactly what we aim for 🙌
We’re delighted to have met your expectations. Please don’t hesitate to reach out if we can assist you again,
Megan | Customer Care Specialist💜
Fantastic customer service from Sandra
Fantastic customer service from Sandra, helped us pick the perfect mattress, frame and pillows.
2026年3月23日
Bensons For Beds - Uddingston650 からの回答
Thank you! Sandra will be so pleased to hear she helped you choose the perfect combination 😊 Enjoy the comfort,
Megan | Customer Care Specialist
Customer service is great people are…
Customer service is great people are always helpful there and the product is really good in looking
2026年3月19日
Bensons For Beds - Uddingston650 からの回答
Thanks for the lovely review Mr Rasool! So glad you always find our team helpful — and thrilled to hear you’re loving the look of your new product too!
We're always here if you need anything else,
Megan at Customer Care🌟
The delivery men were very helpful…
The delivery men were very helpful pleasant could not have been any better they phoned to let us know what time they would arrive 10 out 10
2026年3月22日
Bensons For Beds - Uddingston650 からの回答
Thank you so much for your lovely feedback! 😊
We’re thrilled to hear the delivery team were helpful, pleasant, and couldn’t have been any better. It’s great to know they also called ahead to give you an accurate arrival time — true 10 out of 10 service! 🚚✨
We’re so glad your experience was this positive. Thanks again for choosing us,
Megan at Customer Care
Delivery changed which ment taking more…
Delivery changed which ment taking more time of work. The day before delivery got a phone call to say all items will not be delivered on time which ment taking more time of work.
Told the Benson for beds person on the phone that this was disappointing as this was the 3rd time and this ment taking more time of work for the rest of delivery I got a very rushed apology. No compensation for more time taken of work. I will not be using Bensons for beds again after spending a lot of money this is no way to treat customers
2026年3月11日
自発的なレビュー
Bensons For Beds - Uddingston650 からの回答
Thank you for your feedback Kirsty. I’m really sorry your delivery was changed multiple times, causing you to take additional time off work. We understand how frustrating this is, especially after a third change, and I apologise that the response you received felt rushed. We will feed this back internally to improve our communication and delivery processes moving forward,
Megan at Customer Care
Friendly and helpful staff
2026年3月19日
Bensons For Beds - Uddingston650 からの回答
Thank you so much! ⭐
Great to hear our team were friendly and helpful — just how we hope every visit feels!
Sleep well,
Megan at Customer Care💜
£2000 TV bed doesn't work, terrible customer service
Ordered TV bed in September on 12 weeks delivery, it came in March. Ok fair enough, got 100 quid back because of the delay.
The TV up and down bit doesn't work right out the box, the whole reason for buying it. Bensons customer service are useless, tell you to follow the instructions then pass you to the manufacturer customer service. They told me to change the brand new batteries in the remote for more brand new batteries (never helped) and are now ghosting me. Call bensons back and get the same referal to the manufacturer!! 2 grand bed doesn't work and terrible customer service. Going to end up down the legal route here unfortunately.
Edit: the manufacturer has been in touch again and is sending out a new remote control.
They sent an amp, not a remote control, didn't make any difference, still doesn't work. More time wasted. Trying to get in touch with them, again.
2026年3月11日
自発的なレビュー
Bensons For Beds - Uddingston650 からの回答
We're sorry to hear about the issues with your TV bed and the delay. We appreciate you bringing this to our attention. We'll investigate the matter with the manufacturer. Before we can, please provide the requested order details via this review so we can contact you directly. We value your feedback,
Megan at Customer Care
mattress renewal
Really easy for staff when you are buying the most expensive item in the shop !!!
2026年3月3日
Bensons For Beds - Uddingston650 からの回答
Thank you for your feedback. I’m sorry to hear it felt that way — we aim to offer the same level of support to every customer, no matter what they’re buying. I appreciate you letting us know,
Megan at Customer Care
First class experience
First class experience. Bought furnitue about 2years ago for bedroom. Decided to go back for furniture for 2nd bedroom. This was all bought from your Uddingston store. Staff all very helpful.
2026年2月7日
Bensons For Beds - Uddingston650 からの回答
Margaret Anderson,
We're glad you enjoyed your experience at our Uddingston store and found our staff helpful. Thank you for your continued patronage and for sharing your positive feedback with us.
Team Bensons
From I purchased my item in till it got…
From I purchased my item in till it got delivered, kept in touch all through, delivery guys we're great
2026年3月1日
Bensons For Beds - Uddingston650 からの回答
Debbie Moffat,
We appreciate your positive feedback! We're so happy to hear you were kept informed from purchase to delivery, and that our delivery team were great.
Team Bensons
First class service both in the store…
First class service both in the store and the delivery men would recommend Bensons to friends and family
2026年2月19日
Bensons For Beds - Uddingston650 からの回答
Thank you for the fantastic review Mr Anderson! We're so glad you had first‑class service from the store to the delivery team. We really appreciate the recommendation,
Megan at Customer Care
Great choice of various quality.
Great choice of various quality
Very nice professional staff, Maureen was very knowledgeable and couldn't be anymore helpful.
2026年2月19日
Bensons For Beds - Uddingston650 からの回答
Thank you so much for your lovely feedback Allan! We’re delighted you enjoyed the range of quality and found our team helpful. Maureen will be over the moon to hear your kind words,
Megan at Customer Care
Friendly staff
Friendly staff. delivered on date and time promised.
Guys did a great job building the bed. Took all rubbish away.
2026年2月21日
Bensons For Beds - Uddingston650 からの回答
Thank you so much for your lovely feedback Angela! We’re really pleased the team were friendly, on time, and got everything built just right — and even cleared away the rubbish. We truly appreciate your kind words,
Megan at Customer Care
Bensons For Beds - Uddingston650 からの回答
We love to hear it! So glad our service hit the mark for you! Thank you for your positive review – Lauryn at Customer Care 💜
GOOD OVERALL EXPERIENCE
Good shop experience.
Friendly staff.
Updated frequently on the status of my order.
Delivered on day & time stated.
Delivery men courteous & polite.
2026年2月2日
Bensons For Beds - Uddingston650 からの回答
We appreciate your positive feedback. We're happy to hear that you had a good shop experience and that our staff were friendly. It's great to know you were updated on your order status and that the delivery men were courteous. Thank you for your positive review – Lauryn at Customer Care 💜
Excellent from start to finish
Excellent from start to finish. Linda in the Birkenshaw store was brilliant to deal with and the quality of product and on time delivery as well as keeping me informed on the timescales was brilliant. First class from Bensons, thank you.
2026年2月16日
自発的なレビュー
Bensons For Beds - Uddingston650 からの回答
We're happy to hear that you had an excellent experience from start to finish. It's great to know that you were impressed with the quality of our product, on-time delivery, and communication. Thank you for your positive feedback.
The whole experience was easy and…
The whole experience was easy and pleasant.
We were only making an enquiry and there was no pressure to buy. The saleswoman was excellent. We decided to purchase a new bed, ordering to arranging delivery was hassle free. I would highly recommend Benson for Beds.
2026年2月15日
Bensons For Beds - Uddingston650 からの回答
We're happy to hear that your experience was easy and pleasant. It's great to know there was no pressure to buy and that you found ordering and arranging delivery hassle-free. We appreciate your recommendation.
Staff were very helpful and patient
Staff were very helpful and patient. Easy to set-up the 0% finance. Good communication throughout about delivery.
2026年2月15日
Bensons For Beds - Uddingston650 からの回答
We appreciate you sharing your feedback! We're so glad to hear that our staff were helpful and patient, and that you found the finance easy to set up.
Stewart - Bensons Team
All staff put us at ease
The sales staff were lovely and personable and the delivery staff were really nice as well. I never felt spoken down to or that I was a hassle in anyway shape or form, great experience all round
2026年2月10日
自発的なレビュー
Bensons For Beds - Uddingston650 からの回答
We're happy to hear that our sales and delivery teams were personable and made you feel comfortable. We appreciate your positive feedback on your great experience!
Stewart - Bensons Team
Bensons For Beds - Uddingston650 からの回答
We're so happy to hear you enjoyed our great beds and service again! Thank you for your continued positive feedback; it means a lot to us.
Megan at Customer Care
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