Uddingston shop - Linda, sales person was so helpful, courteous and patient with my questions. Nice comfortable bed and mattress purchased. Benson beds are sturdy and reliable. My last bed was p... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The guys delivering my new mattress were impeccable, as has the service from Bensons For Beds been throughout. They called in advance, arrived on time and their delivery was professional and friendly.... もっと見る
企業が回答しました
The woman in the shop was so knowledgeable. If it wasn’t for her then we wouldn’t have ended up with this mattress. It’s probably double what I thought I would spend but when you consider how long yo... もっと見る
企業が回答しました
We purchased the bed from the Birkenshaw store, Uddingston. We were helped by Linda. She listened to what we needed as the bed was for our son with additional needs. She gave us options and didn't pre... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Uddingston650 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
8 Rannoch Road, Birkenshaw, G71 5PR, Uddingston, Glasgow, 英国
- 1698801979
4.7
優良
484件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We wr dealt with a lovely bubbly lady…
We wr dealt with a lovely bubbly lady called Sandra while in the Uddinston store.
She was extremely pleasant professional and knowledgeable and from going in for just a look ended up buying but that was based on our experience from Sandra.
2025年8月13日
Bensons For Beds - Uddingston650 からの回答
We're happy to hear about the wonderful experience you had in our store. It's great to know that her professionalism and knowledge led to a positive outcome. Thank you for sharing your feedback with us, Megan at Customer Care
Excellent service from Sandra in the…
Excellent service from Sandra in the Uddingston store, she helped us find exactly what we were looking for and wasn’t pushy at all like some shops.
Really pleased with the bed too, even comes with a screw driver and extension lead!
2025年8月12日
Bensons For Beds - Uddingston650 からの回答
We appreciate you taking the time to share your positive experience at our Uddingston store Dawn. We're happy to hear that our team member provided excellent service and helped you find the perfect bed without any pressure. We hope you sleep well, Megan at Customer Care
From entering the shop I was greeted…
From entering the shop I was greeted warmly. Given time to look around and when I asked the sales associate Lynn questions about a bed she was very knowledgeable and this was very reassuring. I was then supported to purchase the bed and delivery dates organised.
The delivery service kept in contact and dropped off with care.
2025年8月12日
Bensons For Beds - Uddingston650 からの回答
We appreciate your positive feedback! We're happy to hear that you felt welcomed and supported during your purchase, and that the delivery was handled with care. Thank you for sharing your experience!
Bensons For Beds - Uddingston650 からの回答
We appreciate you noting our friendly and helpful staff! We are pleased that you had a positive experience with our team. Thank you so much for leaving this review for us Bernard, Megan at Customer Care
Bensons For Beds - Uddingston650 からの回答
Thank you for your kind words! We strive to provide exceptional service with a smile. We appreciate your support and hope to see you again soon, Megan at Customer Care
Great store and very helpful staff
Great store and very helpful staff, we were greeted by a lovely lady Linda who was so helpful and knowledgeable, nothing was a problem! 1st shop we went into and never had to go anywhere else. Very quick delivery time which is great!
2025年8月2日
自発的なレビュー
Bensons For Beds - Uddingston650 からの回答
Thank you so much for your kind words! It's our goal to provide exceptional service and we're thrilled to hear that Linda was able to assist you. We're glad you had a great experience and we look forward to seeing you again!
your sales ladyJean was fabulous at…
your sales ladyJean was fabulous at with her time and care at showing us what we wanted and needed. nothing was a problem when we tried out mattresses and kept changing our mind which one was best.
her knowledge on everthing was a major help to us in deciding what was best for us.
thanks to Jean
2025年8月1日
Bensons For Beds - Uddingston650 からの回答
Thank you for your kind words about Jean! We are so glad to hear that she provided excellent customer service and helped you find the perfect mattress. We value our knowledgeable and dedicated team members and we are happy to hear that Jean went above and beyond to assist you. Thank you for choosing our business, Megan at Customer Care
Good selection of beds on offer.
2025年7月29日
Bensons For Beds - Uddingston650 からの回答
We're glad you found a good selection of beds. Thank you for your feedback; we appreciate it!
Take care,
Megan at Customer Care.
Very helpful and unobtrusive staff
2025年7月8日
Bensons For Beds - Uddingston650 からの回答
We are so happy to hear that our staff was able to assist you in a non-intrusive manner! We pride ourselves on providing attentive and efficient service to all of our customers. Thank you for the positive review, Megan at Customer Care
Bensons For Beds - Uddingston650 からの回答
Thank you for your feedback. The policy regarding the VAT refund process is issued by the Government and is therefore beyond our control. We will certainly share your review internally to investigate how we can implement any necessary improvements.
Thank you, Megan at Customer Care
Bensons For Beds - Uddingston650 からの回答
Thank you for your positive feedback! We are thrilled to hear that our assistant was able to provide helpful service. We will make sure to pass this along to our team. Thank you for your review, Megan at Customer Care
Friendly and helpful staff
2025年6月24日
Bensons For Beds - Uddingston650 からの回答
We appreciate your kind words Paula! Our team is happy to provide helpful service and will always look after you. We look forward to your next visit with us, Megan at Customer Care
Perfect selection of beds.
2025年6月20日
自発的なレビュー
Bensons For Beds - Uddingston650 からの回答
We are happy to hear that you found the perfect selection of beds! Thank you for your positive feedback; it means a lot to us. Megan at Customer Care
Bensons For Beds - Uddingston650 からの回答
We appreciate your feedback! Our team values providing excellent service and expertise. We're glad you had a positive experience.
Take care, Megan at Customer Care
If I could rate it zero I would
If I could rate it zero I would. Their 40 night guarantee doesn’t exist, we have been trying for several months now to exchange our mattress as it’s very uncomfortable and we are getting no where. Their customer service is like talking to a robot and they have been an absolute nightmare to deal with. Do yourself a favour and avoid these cowboys, shouldn’t be allowed to false advertise and get away with it.
2025年6月17日
自発的なレビュー
Bensons For Beds - Uddingston650 からの回答
We regret that the mattress exchange process has been difficult and that you're not satisfied with our service Kenny. As there are no order details attached, please contact us directly so we can resolve this for you: https://www.bensonsforbeds.co.uk/contact-us/
Thank you
Was served by Lynn who was so…
Was served by Lynn who was so professional and knowledgeable with no pressure to buy she helped me choose a bed and was very patient.
2025年6月13日
Bensons For Beds - Uddingston650 からの回答
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the assistance you received during your bed selection. Thanks for your feedback, Megan at Customer Care
Staff really helpful
2025年6月13日
Bensons For Beds - Uddingston650 からの回答
Thank you for providing us with this feedback Adam. We appreciate your time with sharing this and hope you love your new order, Megan at Customer Care
Great experience
Great experience. Heather at Uddingston was incredibly helpful and easy to deal with.
2025年6月12日
Bensons For Beds - Uddingston650 からの回答
We're happy to hear that your experience was great and that the Uddingston team member was helpful. We appreciate your positive feedback so much Arthur- It has made our day! Megan at Customer Care
Bensons For Beds - Uddingston650 からの回答
We're happy to hear that you were assisted well. Thank you for your positive feedback; we appreciate it greatly. Take care, Megan at Customer Care
First class service and knowledge…
First class service and knowledge from the sales person.
Dealt with my requirement in relation to size of mattress and my budget
2025年6月5日
Bensons For Beds - Uddingston650 からの回答
We're happy to hear that the salesperson provided first-class service and knowledge. We appreciate that they met your needs regarding mattress size and budget. Thanks for your feedback, Megan at Customer Care
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。