Loved the customer service, went into the warrington branch and at around close as well. Got well informed and made a decision together. The mattress is pretty good, but to me it doesn’t feel like too... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We always go to Gary at Bensons for Beds whenever we need a new bed for us or family, and he is honestly fantastic! He is so helpful, friendly and knowledgeable, and never makes you feel pressured... もっと見る
企業が回答しました
The Staff were very attentive especially Ben he explained the mattress's from soft to firm. Also showed us the ottoman bases which we planned to purchase. We were able to try each one for our individu... もっと見る
企業が回答しました
We decided earlier this month that our old mattress was ready to replace. I had been suffering with a bad back for a while which I attributed to the mattress. We went to Benson Beds in Warrington an... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Warrington Winwick Road321 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 3 280 Winwick Road, WA2 8HJ, Warrington, Cheshire, 英国
- 1925572319
4.9
優良
463件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Your sales lady was very helpful to…
Your sales lady was very helpful to secure the sale.
Delivery on time very polite men
2026年1月2日
自発的なレビュー
Bensons For Beds - Warrington Winwick Road321 からの回答
Thank you so much Carol! Our sales lady will be thrilled to know she made everything easy for you, and we’re just as happy the delivery team kept things smooth and polite on the day. 🚚✨ Appreciate you sharing your experience,
Megan at Customer Care
Steve and Andy were both very helpful
Steve and Andy were both very helpful, knowledgeable and friendly. They talked us through all the pros and cons of the beds that we were looking at. We have purchased all our previous beds from Bensons because they offer great products at good prices and have staff that help you make a decision without being pushy.
2026年1月12日
自発的なレビュー
Bensons For Beds - Warrington Winwick Road321 からの回答
We’re delighted to hear Steve and Andy provided such friendly, knowledgeable support and guided you through all the options without any pressure. Your loyalty and kind words mean so much to us! Thank you for your positive review – Lauryn at Customer Care 💜
Friendly staff helpful.
Friendly staff helpful.. Clean tidy store easy to manouver as I struggle mobility wise
2026年1月10日
自発的なレビュー
Bensons For Beds - Warrington Winwick Road321 からの回答
We’re so glad you found the store clean, easy to navigate, and our team friendly and helpful – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Exemplary customer service
We haven’t yet had our bed delivered as we only ordered it a few days ago. This review is purely to recognise the fantastic service we received from Steve at the Warrington store. We couldn’t be more thrilled with the service we received.
2026年1月4日
Bensons For Beds - Warrington Winwick Road321 からの回答
Thank you for your wonderful review Victoria! We’re thrilled to hear Steve provided fantastic service and made your experience so enjoyable. We’ll be sure to share your kind words with him. Enjoy your new bed when it arrives! - Megan at Customer Care!😊
Andrew Barnes was super helpful and…
Andrew Barnes was super helpful and knowledgable. Np hard sell, but a real willingness to help us
2025年12月30日
Bensons For Beds - Warrington Winwick Road321 からの回答
Thank you for your feedback Andrew! We’re so glad Andrew was helpful and knowledgeable, and that you felt supported without any pressure. We’ll make sure he hears your kind words,
Megan at Customer Care
Very informative and helpful store…
Very informative and helpful store manager who made the experience easy for u7s
2026年1月6日
Bensons For Beds - Warrington Winwick Road321 からの回答
Thank you for your feedback Arthur! We’re delighted to hear the store manager was so informative and helpful, making the whole experience easy for you. That’s exactly what we aim for! 😊
Take care,
Megan at Customer Care!
Bensons For Beds - Warrington Winwick Road321 からの回答
Your kind words mean a lot! We love helping customers make confident choices.
Tell a friend—we’d love to help them too!
Megan at Customer Care
Bensons For Beds - Warrington Winwick Road321 からの回答
Your feedback made our day! A great atmosphere and great service are what we aim for.
We hope to continue providing you with excellent service in the future,
Megan at Customer Care!
I had an amazing experience in Bensons…
I had an amazing experience in Bensons for beds Warrington. The customer service was outstanding, they couldn’t do enough of me. They even entertained my little one while I finalised the paperwork. Thank you Linda, Andy and Rob for making my shopping experience so easy and enjoyable.
2026年1月4日
Bensons For Beds - Warrington Winwick Road321 からの回答
Wow, thank you for such a lovely review Miss Atherton! We’re thrilled to hear your experience at Bensons Warrington was amazing. Linda, Andy, and Rob will be over the moon to know they made your visit easy and enjoyable (and kept your little one entertained too!). We hope you love your new bed,
- Megan at Customer Care
Great Customer Experience
Great customer service from Sarah who navigated us through the different options available to us when purchasing our new bed and mattress. Thank you Sarah.
2025年12月29日
自発的なレビュー
Bensons For Beds - Warrington Winwick Road321 からの回答
Your feedback means so much! Sarah will be delighted to know she helped you find the perfect bed and mattress.
Hope to see you again in the future,
Megan at Customer Care!
Bensons For Beds - Warrington Winwick Road321 からの回答
Thank you for your 5 stars! We’re so pleased you received great service.
We truly appreciate your feedback.
Megan at Customer Care
Excellent customer service
Excellent customer service. Very knowledgeable member of staff. Would highly recommend!
2025年12月29日
Bensons For Beds - Warrington Winwick Road321 からの回答
We appreciate your recommendation! We are happy you received excellent customer service from a knowledgeable staff member. Thanks for the feedback. Michael @ Team Bensons
Brilliant Bensons
Excellent customer service and knowledge of the products from Linda. She spent lots of time with us and made sure we tested as many mattresses as possible. She explained the differences between the different types of mattress and made sure we chose the beds that most met our needs. Bensons also had a very good promotional discount and offered interest free finance.
2025年12月30日
自発的なレビュー
Bensons For Beds - Warrington Winwick Road321 からの回答
We're happy to hear about the excellent service you received! It's great to know that our team member's product knowledge and time spent with you helped you find the perfect beds. We appreciate your positive feedback regarding the promotional discount and finance options. Thank you for your positive review – Lauryn at Customer Care 💜
We went to store after a nightmare…
We went to store after a nightmare experience in Dreams.
We were greeted by Andy who was brilliant from start to finish. The way we were tread was very very good and the experience of buying a bed and mattress very enjoyable.
Not once was he rude or pushy he just listened to what we wanted and guided us to what we needed.
I would definitely recommend Bensons for Beds and Andy who works there.
2025年12月30日
自発的なレビュー
Bensons For Beds - Warrington Winwick Road321 からの回答
We're happy to hear that you had a positive experience in our store, especially after your previous experience. We appreciate you mentioning the team member's helpfulness and guidance. Thank you for your positive review – Lauryn at Customer Care 💜
We found the staff very helpful and…
We found the staff very helpful and friendly and made a few visits before making our decision. A new mattress is quite a big purchase and needs to be right. There was no pressure and Linda was a pleasure to deal with.
2025年12月27日
Bensons For Beds - Warrington Winwick Road321 からの回答
We're happy to hear that our staff was helpful during your visits and that you felt no pressure while deciding on such an important purchase. Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Warrington Winwick Road321 からの回答
We’re so pleased to hear you found our team both friendly and informative during your visit. Thank you for your positive review – Lauryn at Customer Care 💜
I was very happy with the Bensons…
I was very happy with the Bensons delivery team. Very clean, tidy, curtious.
Took all the rubbish away.
2025年12月19日
自発的なレビュー
Bensons For Beds - Warrington Winwick Road321 からの回答
We're happy to hear that you were pleased with our delivery team's cleanliness, tidiness, and courtesy. We appreciate you sharing your positive experience,
Megan at Customer Care
assistant Linda was very helpful and…
assistant Linda was very helpful and very knowledgeable about the products available, spent a lot of time discussing our needs and what options were available. and once we had decided what we required it was all sorted out very quickly. also answered all our questions, I.E. regarding delivery , assembly, and removal of our old mattress etc.
2025年12月11日
Bensons For Beds - Warrington Winwick Road321 からの回答
We appreciate you sharing your positive experience. It's great to know that our team member was helpful and knowledgeable, spending time discussing your needs and options. We're happy everything was sorted out quickly and your questions were answered.
Thank you, Team Bensons - Jess
Excellent service.
2025年11月30日
Bensons For Beds - Warrington Winwick Road321 からの回答
We appreciate your positive feedback regarding our excellent service! We are happy you had a great experience.
Exceptional service from start to finish!
Steve at Benson Beds was absolutely fantastic. He greeted me warmly, listened carefully to what I was looking for, and guided me through the options without any pressure. His product knowledge was outstanding—he explained the differences between mattresses clearly and helped me find exactly what suited my needs and budget.
What really stood out was his patience and genuine willingness to help. He made the whole experience easy, enjoyable, and stress-free. Thanks to Steve, I left feeling confident I’d made the right choice.
Highly recommend asking for Steve if you’re shopping at Benson Beds. Truly five-star service!
2025年11月29日
Bensons For Beds - Warrington Winwick Road321 からの回答
We're happy to hear that you had such a positive experience. It's great to know that our team member greeted you warmly, listened to your needs, and guided you without pressure. We appreciate your recommendation!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。