Bensons For Beds - Weston Super Mare376 レビュー 

259
TrustScore 5段階評価の5

4.8

Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ Weston Super Mare, Avon, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

From order to delivery the process was very easy and absolutely no trouble.... Irfan the sales person at Weston was great informative and knew his stuff as were Carl and Steve who delivered it! Also t... もっと見る

企業が回答しました

5つ星のうち5の評価

Helpful, informative & welcoming sales staff member in my local store. I was kept well informed by Bensons of estimated delivery date & time slot, with a means to track progress of such. I was phoned... もっと見る

5つ星のうち4の評価

The team arrived on time. Were polite and did a good job taking all the rubbish however I know accidents happen but a valuable oil painting was knocked off my hall wall which fell onto my doorbell mec... もっと見る

企業が回答しました

5つ星のうち4の評価

Pleased with new matress. Was delivered on time with helpful phone call giving time of delivery. Two guys were efficient and professional. I needed to contact shop after delivery and was given help... もっと見る

企業が回答しました


企業情報

  1. 寝室家具店
  2. ベッド専門店
  3. 寝具店
  4. マットレス専門店

Bensons For Beds - Weston Super Mare376 について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ, Weston Super Mare, Avon, 英国

  • 1934635946

4.8

優良

TrustScore 5段階評価の5

259件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(259)

過去12か月のレビュー数: 25,808

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very helpful

Very helpful

2025年1月13日
Bensons For Beds - Weston Super Mare376 ロゴ

Bensons For Beds - Weston Super Mare376 からの回答

Thank you so much for giving us 5 stars. You made our day! Take care, Megan at Customer Care

5つ星のうち5の評価

Very knowledgeable

Emily in the Weston-super-Mare shop was extremely friendly and helpful, knew what she was talking about and was sympathetic to our needs

2025年1月7日
自発的なレビュー
Bensons For Beds - Weston Super Mare376 ロゴ

Bensons For Beds - Weston Super Mare376 からの回答

We're happy to hear that you found our team member in Weston-super-Mare so helpful and understanding. We appreciate you taking the time to share your positive experience. Take care,
Megan at Customer Care

5つ星のうち5の評価

Extremely knowledgeable

Extremely knowledgeable, and friendly sales staff in the Weston super Mare branch. Delivery was delayed on the day due to traffic problems but once arrived they were efficient and polite

2025年1月6日
自発的なレビュー
Bensons For Beds - Weston Super Mare376 ロゴ

Bensons For Beds - Weston Super Mare376 からの回答

We're happy to hear that the sales team's expertise and friendliness stood out to you. We regret the delivery delay due to traffic issues, and we appreciate your understanding. We're glad the delivery team was efficient and polite upon arrival.
Take care, Megan at Customer Care

5つ星のうち5の評価

Wonderful!

My wife and I went to purchase a new mattress and were recommended to come in here. When we arrive we were greeted by a gentleman called Ricky. What a lovely person! We explained that we had never had a new mattress before and didn’t even know what we wanted and he took the time to explain to us everything we needed to know. We tried our various mattresses and he was brilliant. He kept checking in with us and when we were choosing between 2 he explained the different mattresses and different qualities for each one.
Purchasing a mattress was straight forward, again Ricky was awesome!
Thank you so much!

2025年1月7日
Bensons For Beds - Weston Super Mare376 ロゴ

Bensons For Beds - Weston Super Mare376 からの回答

We're happy to hear that you had such a positive experience purchasing your first new mattress! We appreciate you mentioning the assistance you received; it is wonderful to know that the guidance provided was so helpful in your decision-making process. Thank you for your feedback, Megan at Customer Care

5つ星のうち2の評価

No option to collect bed myself

No option to collect bed myself
£50 delivery fee for a month long wait

2025年1月4日
Bensons For Beds - Weston Super Mare376 ロゴ

Bensons For Beds - Weston Super Mare376 からの回答

We appreciate your feedback and apologise for the delivery fee and wait time, along with the lack of a pickup option. We'll review this, Megan at Customer Care

5つ星のうち4の評価

Helpful Friendly Service

We were greeted on arrival and directed to the type of mattress we were looking for. We were allowed to test various mattresses without being hassled but were checked in on a couple of times to see if we wanted to know anything. We were very happy with the service. The only comment I would make was that we weren't told that delivery would be three weeks until our order was placed. Fortunately that isn't a problem for us but might be for others.

2025年1月2日
Bensons For Beds - Weston Super Mare376 ロゴ

Bensons For Beds - Weston Super Mare376 からの回答

We're happy you were greeted well and had a good experience testing mattresses. We appreciate your feedback regarding the delivery timeframe communication. We'll review our procedures to ensure clarity for all customers in the future. Thank you for your review, Megan at Customer Care

5つ星のうち5の評価

Quality bed and mattress

I recently purchased a TV bed from the Weston-super-Mare branch and from start to finish I Was impressed. From the member of staff that we delt with very friendly and not at all pushey to the quality of the bed plus the mattresses extremely impressed

2024年12月31日
Bensons For Beds - Weston Super Mare376 ロゴ

Bensons For Beds - Weston Super Mare376 からの回答

We appreciate you sharing your experience at our Weston-super-Mare branch! We're happy to hear that you were impressed with our team member's friendly service and the quality of your TV bed and mattresses. Thank you for your feedback.

Thank you, Jess - Team Bensons

5つ星のうち5の評価

Good in store experience

Helpful staff (on multiple visits and different staff members). Listened to what we were looking for and the requirements we wanted to meet. Made appropriate suggestions and offered choices. Staff were not pushy (pet showroom hate!). We are having to wait 3 months before our bed delivery which may be seen as a negative by some however not important to us as we are in no hurry

2024年12月3日
5つ星のうち5の評価

Andy

Irfan the sales guy in the shop was very helpful..Delivery Lads very polite and helpful..so far all good
We will try our new Tempur mattress tonight 🤔

2024年10月18日
5つ星のうち1の評価

The in store experience is fantastic

The in store experience is fantastic, but try to contact customer service when you have a problem is very poor. Waited 25 minutes for service department to answer gave up.Used chat bot but got to the end asked for photos and then said to get back or take photos and e mail. E mail then had a reply saying very busy would get back in 5/7 days. Still no reply

2024年8月24日
自発的なレビュー
5つ星のうち4の評価

The time given to explain the…

The time given to explain the advantages and disadvantages of the various products was very good.
The only disappointment was that the quotes sent were the original ones, not the negotiated ones we expected.

2024年9月19日

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