Great service in store from Owen at Weston Super Mare, very knowledgeable, helpful and no pressure. Great interest free credit offer and prices for brand name quality. Helpful order progress updates... もっと見る
企業が回答しました
Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ Weston Super Mare, Avon, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Great service in store from Owen at Weston Super Mare, very knowledgeable, helpful and no pressure. Great interest free credit offer and prices for brand name quality. Helpful order progress updates... もっと見る
企業が回答しました
Just visited the Weston SuperMare branch and bought a mattress of the outstanding Irfan who really was an excellent ambassador for your company. He listened to what we thought we wanted and then expla... もっと見る
企業が回答しました
The team arrived on time. Were polite and did a good job taking all the rubbish however I know accidents happen but a valuable oil painting was knocked off my hall wall which fell onto my doorbell mec... もっと見る
企業が回答しました
Helpful, informative & welcoming sales staff member in my local store. I was kept well informed by Bensons of estimated delivery date & time slot, with a means to track progress of such. I was phoned... もっと見る
企業が回答しました
当該企業による記述
Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ, Weston Super Mare, Avon, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The salesman was very helpful had good knowledge of the beds.
We went to the Weston-super-Mare branch looking for a new king size bed. We were welcomed to the store and given free reign to try any of the beds in the showroom. We were also told if we had any questions then just ask. I much prefer this approach as personally I hate pushy sales staff who barely let you get through the door before bombarding you with questions. We had as much time as we needed and finally settled on one of the first beds we tried!!
The overall experience was relaxed and we achieved exactly what we went in for, a new bed!
Bought a mattress at the weekend from your Weston Super Mare store and the lady that served us was just great. Knowledgeable but not pushy and very helpful.
Excellent customer service from the team in Weston super Mare branch
My wife and I were considering changing the mattress on our bed. Ricky welcomed us into the store and enquired about our requirements. We explained in detail what we were looking for. He told us that each mattress was available in any size and was interchangeable with the different types of divan, about the various technologies available (sprung, memory foam etc), and the warranties provided with each of the price ranges. He invited us to explore the store and try out any that we might be interested in. We tried several different options and decided upon a mattress with an iGel topper. Ricky then explained the deals available if we included the divan base, the different colour and storage options. Once he showed us the power ottoman option we decided to go ahead. He gave us an excellent price, which included removal/recycling our old bed, a mattress protector, complimentary damage insurance and power lift assembly. Ricky was friendly and extremely helpful. We never felt that we were being pressured into anything, he answered all our questions and was very polite and patient during our visit. We were extremely grateful for his assistance helping us to make the best choice, and deal, for our purchase.
Great service from choosing the bed to the delivery guys.
Ricky made us feel very welcome without being too pushy and was very knowledgeable regarding his products. Went to other stores for comparison but went back to Ricky as very impressed. Thanks Ricky.
Very knowledgeable of all beds and options, friendly and helpful, didnt feel rushed.
Friendly and knowledgeable Emily was great and really understood what I wanted and helped me pick out a bed I liked but when we realised that the delivery date was TBC she then found me something that I liked even more.
Great team and great service !
Emily at your Weston super Mare branch was an invaluable source of information in helping me choose a bed. She was also friendly and not over bearing in helping me make my decision. All in all a pleasant shopping experience for me.
I was impressed with the mattress protector that came with our new mattress and bed. I then went and bought a spare on for easier bed changes
Very enthusiastic and knowledgeable salesperson
Once we had chosen mattress the purchasing details went through efficiently
Your member of staff was very friendly, very knowledgeable about the products and was very patient with me trying out a number of mattresses, some of them two or three times!
Staff were informative and very helpful, allowing us time to test suitable mattresses. Different choices shown, pros and cons discussed.
Very professional and friendly staff at Benson’s WSM
Very helpful and cheerful made choosing a bed easy very pleased with customer care.
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。